Subway

3.9
481 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phoenix Subway® Restaurant at 1616 N 24th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1616 N 24th St, Phoenix, AZ
85008, United States

Hours

Reviews

3.9
481 reviews
5 stars
258
4 stars
86
3 stars
33
2 stars
20
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on service quality is mixed; while some employees received praise for their friendliness and helpfulness, others were reported as rude or inattentive.

Food Quality

Many customers enjoyed the sandwiches and found them delicious, but there were complaints about food freshness and incorrect orders.

Cleanliness

Some reviews highlighted the cleanliness of the location, while others reported unsanitary conditions and poor hygiene practices among staff.

Service Speed

Numerous customers expressed frustration with slow service, particularly during busy hours or when staff were undertrained.

Management Issues

Several reviews mentioned poor management practices, including staff conflicts and inadequate staffing leading to negative customer experiences.
  • AD
    Ana Delgado
    Jan 3, 2026
    2.0
    The first gentleman we encountered, Gregg was rude. The young man that made our subs was polite enough but didn't mark the different subs and everyone ended up with the wrong order as they went to different places. The bread tasted old and it was over $60 for 4 subs! Never going back to that location. Very disappointed.
  • LL
    luckywolfaz
    Dec 31, 2025
    5.0
    Staff is friendly and make sure you have a great experience every time you go in.one of the best subway in the downtown Phoenix area for sure
  • DL
    Dev Lochan
    Dec 29, 2025
    5.0
    I never thought I’d be writing a review for a Subway, but Matt genuinely made the experience worth it. After a long flight, my family and I had a lot of orders and were pretty exhausted. Matt was incredibly patient, respectful, and accommodating the entire time. He never rushed us, listened carefully, and put real effort into every sandwich. You could tell he worked hard and actually cared about giving us a good experience. Because of Matt, this Subway turned into a memorable spot for me and my family. His attitude and kindness made a simple meal feel genuinely pleasant. Huge thanks to him.
  • LM
    larry martinez
    Dec 20, 2025
    5.0
    A good place for a quick lunch.
  • WT
    Warren Tyson
    Dec 19, 2025
    5.0
    You ain't had a sandwich until Dexter made it

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1616 N 24th St in Phoenix?

Subway at 1616 N 24th St in Phoenix is open daily from 9:00 AM to 11:00 PM. Note that it is closed on November 27, 2025, and December 25, 2025, and closes early at 6:00 PM on December 24, 2025.

Does this Subway location offer delivery and in-store pickup?

Yes, this Subway location offers both in-store pickup and delivery services for your convenience.