Subway

3.8
473 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Phoenix Subway® Restaurant at 1616 N 24th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1616 N 24th St, Phoenix, AZ
85008, United States

Hours

Reviews

3.8
473 reviews
5 stars
251
4 stars
86
3 stars
33
2 stars
19
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Food Quality

Food quality varies significantly; some customers enjoyed fresh and delicious sandwiches, while others received poorly made or stale items.

Cleanliness

Cleanliness is a concern, with several reviews mentioning dirty conditions and unsanitary practices.

Service Speed

Many customers experienced slow service, often due to understaffing or employees being distracted.

Order Accuracy

Numerous complaints about incorrect orders and issues with online ordering systems.
  • JS
    James Schmitz
    Nov 14, 2025
    5.0
    The service was great! Dexter was very helpful and kind. The subs were exactly as we like them. SO good!
  • KZ
    Kathy Zavala
    Oct 24, 2025
    5.0
    Very pleasant server all by himself on a Friday at 5pm.
  • MM
    Manuel Moreno
    Oct 1, 2025
    1.0
    Went there to have lunch. Couldn't get white bread because it was being held in the event they received online orders, customer actually there to buy didn't matter. Was told that is the policy, that I would have to wait for more to be ready.
  • PT
    Patricia Torres
    Sep 19, 2025
    1.0
    Horrible customer service, gregg was really rude and take all his time to get my order when i walked in there was no costumers, so he was talking to another employee and i had to wait to get attendance, really bad experience at this location 😕
  • MG
    Michael Garcia
    Jun 3, 2016
    5.0
    One of the cleanest subway's I've seen in a long time service was great I think new management not sure but I will be going back for sure

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1616 N 24th St in Phoenix?

Subway at 1616 N 24th St in Phoenix is open daily from 9:00 AM to 11:00 PM. Note that it is closed on November 27, 2025, and December 25, 2025, and closes early at 6:00 PM on December 24, 2025.

Does this Subway location offer delivery and in-store pickup?

Yes, this Subway location offers both in-store pickup and delivery services for your convenience.