Subway

4.0
180 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Phoenix Subway® Restaurant at 4326 E Cactus Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4326 E Cactus Rd, Phoenix, AZ
85032, United States

Hours

Reviews

4.0
180 reviews
5 stars
102
4 stars
30
3 stars
17
2 stars
3
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied widely, with some praising friendly and efficient staff, while others reported rude behavior and poor customer service.

Food Quality

Food quality received mixed reviews; while some customers enjoyed fresh and well-prepared sandwiches, others complained about incorrect orders and stale items.

Cleanliness

Cleanliness was noted positively by some customers, but others pointed out unsanitary conditions and a need for better hygiene practices among staff.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that the cost of sandwiches was too high compared to the quality received.

Employee Training

There were concerns about employee training, with reports of inexperienced staff making mistakes and affecting overall service.
  • AL
    Ashley Lisiecki
    Nov 17, 2025
    1.0
    If I could give this Subway location ZERO stars, I absolutely would. I ordered a cheese pizza through the Subway app, drove all the way there, and when I arrived they casually told me they had NO pizzas. I asked for a 6-inch sub instead—same price, same value—and they refused. I asked for a simple gift card so I could at least get my $7 back, and they refused that too. No food. No refund. No store credit. NOTHING. I was completely scammed. This is blatant FRAUD. On top of that, the employee I dealt with (wearing a mask and hiding behind it) was the rudest, most disrespectful worker I have ever encountered. He offered zero help, zero solutions, and zero professionalism. I demand to speak to the store manager about this situation, and I expect that employee to be held accountable for his disgusting behavior. I wasted my time, gas, and money. I will NEVER return to this Subway again. GIVE ME MY MONEY BACK.
  • JJ
    Josh
    Oct 6, 2025
    5.0
    Clean and fast. Everything you could ask for.
  • BC
    Brittany Collins
    Sep 10, 2025
    5.0
    There were two people working, one was training the other, but they still did wonderful. They communicated great. I also want to commend the young lady that was training. She managed everything wonderfully.
  • MC
    Maria castillo
    Sep 8, 2025
    3.0
    I’m so confused why I get upcharged $2.21 because the workers don’t know how to ring it up. Don’t come to this location unless you’re counting or know what you’re already used to paying. I went back and forth with worker but she said it was her first shift and her co worker was just telling her to ring it up as something else.
  • LE
    L “Steven Apples” E
    Aug 22, 2025
    1.0
    I walked in and ordered a sandwich. Irene was toasting the sandwich and headed straight to the register to charge me. She typed and used the mouse with the same gloves she was making my sandwich. I politely asked if she could change her gloves before touching the vegetables with those gloves and she asked why? I explained and she said no! This is what we do all the time. She then invited me to go to another location as she refused service. She refunded me and called security to ask me out of the store as I was sitting completing the survey. Police Officers came and BANNED me from the plaza saying security guard from the plaza has that authority.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 4326 E Cactus Rd, Unit C01, Village Center, Maricopa, Phoenix, AZ 85032, US.

What are the operating hours of this Subway location?

This Subway is open daily from 9:00 AM to 10:00 PM.