Subway

4.3
328 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Phoenix Subway® Restaurant at 3210 West Bell Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3210 West Bell Road, Phoenix, AZ
85053, United States

Hours

Reviews

4.3
328 reviews
5 stars
213
4 stars
60
3 stars
20
2 stars
6
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, particularly highlighting employees like Sage and Mike for their exceptional service.

Food Quality

While some reviews noted delicious food, others expressed concerns about freshness and portion sizes, indicating inconsistency in food quality.

Cleanliness

Several customers appreciated the cleanliness of the restaurant, with some mentioning well-maintained facilities.

Management Issues

There were complaints about rude staff and poor management practices, particularly regarding customer interactions and food handling.

Closing Time Experience

Multiple reviews indicated dissatisfaction with service close to closing time, with reports of staff being unhelpful or rude.
  • MR
    Melissa Rivera
    Oct 27, 2025
    5.0
    I wanna give a shout out to Sage! The only person running the counter, a line of 5 people, door dash orders coming through and she handled all that so well with great customer service. My food was delicious. Thank you!
  • JD
    Joshua Douglas
    Sep 24, 2025
    5.0
    My wife and I just came here for lunch and had a great experience. The staff, especially Sage and a gentleman whom I didn’t catch his name, were very friendly and helpful. The food was delicious and the service was phenomenal! Would definitely come here again.
  • KK
    Kyle
    Sep 3, 2025
    5.0
    Super friendly and respectful, probably the only location I’ve ever been to where the manager had a genuine smile.
  • EE
    Emily
    Jul 9, 2025
    1.0
    I visited your store on 33rd ave and bell road in Phoenix. The cashier (who was very polite) informed me that they won't allow me to bring in my $550 electronic scooter inside while I pick up an order. There are no bike racks for me to lock my scooter up and even if there was THIS IS A HIGH THEFT AREA. If I left my scooter outside and it got stolen I would SUE subway. So ya'll might want to reconsider your rules about electronic scooters
  • MB
    Maria Bright
    Jul 9, 2025
    3.0
    Customer service is good. The guy is usually pretty fast and attentive. The portions are extremely stingy however, and some of the veggies look pretty bad. Mostly the cucumbers, tomatoes and lettuce look pretty bad or old. The bread doesn't taste as fresh either. Neither does the sub crunch. The sub crunch tastes stale and not crunchy and fresh. I'm assuming the owner is trying to save money by keeping thing way too close or a little past expiration. There was once where I felt sick after eating there and I decided I won't go back. Most other locations that go to taste so much more fresh than here.

Frequently Asked Questions About Subway

What types of meals are served at Subway located at 3210 West Bell Road?

Subway serves breakfast, lunch, and dinner at this location.

What are the operating hours for Subway in Upton Plaza Shopping Center?

Subway is open daily from 8:00 AM to 9:00 PM, with special holiday hours such as closing on November 27 and December 25 and shorter hours on December 24 from 9:00 AM to 6:00 PM.