Subway

3.0
187 reviews
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Business Details

9014 W Thomas Rd, Phoenix, AZ
85037, United States
(623) 872-7823
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phoenix Subway® Restaurant at 9014 W Thomas Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9014 W Thomas Rd, Phoenix, AZ
85037, United States

Hours

Reviews

3.0
187 reviews
5 stars
58
4 stars
29
3 stars
20
2 stars
12
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with complaints about rude staff, lack of greetings, and aggressive behavior from employees.

Operational Issues

Customers reported frequent problems with store hours, including early closures and inconsistent service availability.

Food Quality

Several reviews mentioned issues with food quality, including old or moldy ingredients and poorly prepared sandwiches.

Cleanliness

There were complaints about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Value for Money

Customers expressed dissatisfaction with pricing, feeling that the value of their purchases was not competitive and that coupon policies were misleading.
  • PM
    Philip Marquis
    Dec 28, 2025
    2.0
    The only reason for the 2 2stars is the taller woman behind the counter attitude. While telling what veggies I wanted on one sandwich to another worker she interrupted for the last sandwich. She was impatient and at the end just pushed my bag of sandwiches at me. If not for her it would of been all 5 stars. 91st ave and thomas
  • AS
    Alvarez Susana
    Dec 24, 2025
    1.0
    I wish I could give it zero stars DO NOT GO TO THIS LOCATION. Always a problem. They either close earlier than what their hours actually are, they don’t take card or they have slow workers that don’t know how to do their jobs well
  • II
    Internet Intellectual
    Dec 19, 2025
    1.0
    Was denied seating and a sandwich for seemingly no reason and zero explanation. The woman was extremely aggressive God bless her. Come here if you want to walk out feeling bullied. Or call corporate based on the consistent reviews about the same lady. Went to raising canes chicken instead such an energy boost!
  • SS
    Sage
    Dec 19, 2025
    1.0
    Went inside for a sandwich. Set my table went to order a sandwich and was told to leave or else cops would be called. What in the subway?
  • RS
    Roy Serventi
    Nov 16, 2025
    1.0
    Store closed 15 mins early. Was supposedly open till 8:30. At 8:10 pm doors were closed.
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Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 9014 W Thomas Rd, Suite 108, Thomas Centre S/C, Phoenix, AZ 85037.

What are the operating hours of the Subway at Thomas Centre S/C?

Subway is open Monday through Saturday from 8:00 AM to 9:30 PM, and Sunday from 9:30 AM to 8:30 PM.