Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Phoenix Subway® Restaurant at 9014 W Thomas Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted consistently poor customer service, with reports of rude staff, lack of greetings, and dismissive attitudes towards customers.
Food Quality
Several customers reported issues with food quality, including old or moldy ingredients, poorly made sandwiches, and unsanitary practices.
Operational Issues
Customers frequently mentioned that the store often closed early or was not open during posted hours, leading to frustration.
Cleanliness
While some reviews noted cleanliness, others pointed out dirty tables and unsanitary conditions, particularly in food handling.
Value for Money
Many customers expressed dissatisfaction with pricing, feeling that the value did not match the quality of food and service received.
RS
Roy Serventi
Nov 16, 2025
1.0
Store closed 15 mins early. Was supposedly open till 8:30. At 8:10 pm doors were closed.
NB
National BiOs
Nov 13, 2025
1.0
La actitud de esas señoritas que atienden de noche dejan mucho que desear la neta
IA
Itzyallgurlstephanie Alvarado
Oct 20, 2025
1.0
El peor servicio al cliente. Y no abren a la hora que dicen el horario
KM
Kevin Sotelo MUSIC
Sep 15, 2025
1.0
La señora que atiende aqui sugiere que por hablar con acento no tenemos dinero para pagar, no se dio cuenta de la troca en la que llegue!!
RB
Ralph Bankhead
Aug 12, 2025
2.0
When did they start putting a limit on veggies on sandwich.