Subway

3.8
196 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Phoenix Subway® Restaurant at 4727 E Bell Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4727 E Bell Rd, Phoenix, AZ
85032, United States

Hours

Reviews

3.8
196 reviews
5 stars
93
4 stars
44
3 stars
16
2 stars
8
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, unprofessional staff behavior, and long wait times.

Food Quality

There were numerous complaints about food quality, including stale bread, poorly made sandwiches, and issues with freshness of ingredients.

Staff Friendliness

While some customers praised friendly staff, many others noted rude or unhelpful employees, indicating inconsistency in customer service.

Cleanliness

The restaurant was generally reported as clean, but some reviews mentioned issues with cleanliness and hygiene, particularly regarding bugs.

Operational Issues

Customers expressed frustration with operational problems, such as incorrect online orders, unavailability of menu items, and inconsistent hours.
  • CD
    Caine Daniels
    Oct 26, 2025
    1.0
    Ordered 6 footlongs all with extra tomatoes and lettuce and all subs came with barely any tomatoes and lettuce. Never ordering online again since this is not the 1st time this has happen. Order in person to make sure they make it righrlt
  • DB
    Darrin Black
    Sep 5, 2025
    1.0
    just went in to buy a 3.81 large drink and was charged 6 dollars because i handed this chubby curly haired clerk 3 in cash on the pin pad he rung me up for 3 dollars and not .81 cents and then went to charge me on the pin pad .81 cents i didnt have it in my bank account and i tried telling him the issue he said to just take the cup and took my cash never going again horrible store
  • RS
    Ryan Schluter
    Aug 16, 2025
    1.0
    Ordered a toasted sandwich online for pickup, once I got home and opened my bag it was not toasted. I called the store and the man on the phone told me there is nothing he can do about it and not to come back or call them again. Terrible service Terrible food
  • NN
    nick nagy
    Jul 18, 2025
    1.0
    Kassandra must have been having a bad day. We won’t be back to this location.
  • JW
    Jasmin Wesson
    Jul 13, 2025
    2.0
    Super long line and only one employee. Manager seemed unprofessional as well.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 4727 E Bell Rd, Phoenix?

Subway at 4727 E Bell Rd is open Monday to Saturday from 9:00 AM to 1:00 AM and on Sunday from 9:00 AM to midnight.

Does this Subway location offer delivery services?

Yes, the Subway at 4727 E Bell Rd offers delivery services for customer convenience.