Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phoenix Subway® Restaurant at 3425 W Thunderbird Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
272 reviews
5 stars
123
4 stars
44
3 stars
22
2 stars
13
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Freshness
Many customers reported issues with food freshness, including stale bread and rotten vegetables.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of responsiveness to customer complaints.
Positive Staff Experiences
Despite negative feedback, some customers praised individual employees for their excellent service and friendliness.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions in the restaurant, affecting overall customer experience.
- JDJosh DondiegoJan 4, 20265.0I come here pretty much every week a least a few times, they always make my sandwich really fast and I never wait too long, and they all seem pretty happy to be working. Isaac is pretty much always making my sandwich and has a good attitude regardless of the situation
- ABAngela BermudezJan 4, 20265.0Isaac demonstrated great customer service skills and was awesome throughout the transaction. We will always come back to this location!
- KAKarrar AbbasJan 3, 20261.0Today I went to this subway I walked in used the restroom and then wanted to order as soon as I walked out the worker told me I looked suspicious. Then 3 costumers walked in and he kicked them out saying we were closed. This happened today January 4rd. He is a tall young African American man. They had really bad service
- JWJeff WilsonNov 13, 20255.0Fresh.
- TTtrackermoeOct 27, 20251.0Ordered 2 ham & cheese subs one herb roll and one plain both rolls were so hard not fresh at all. They should have noticed it when making the subs and used fresh soft rolls. But this was an online order so it's ok to use the old rolls
Frequently Asked Questions About Subway
What are the regular operating hours of Subway at 3425 W Thunderbird Rd?
Subway at 3425 W Thunderbird Rd is open daily from 9 AM to 10 PM.
Does Subway at North Mountain Village S/C offer delivery services?
Yes, Subway offers delivery services to customers in the area.
What meals does Subway serve at their Phoenix location?
They serve breakfast, lunch, and dinner.
Can I dine in at Subway on W Thunderbird Rd?
Yes, Subway serves dine-in customers at this location.
Is Subway at this location independently owned?
Yes, all Subway restaurants including this one are independently owned and operated.
Does Subway offer catering services at the North Mountain Village location?
Yes, catering services are available for your events.
What is the phone number to contact Subway at W Thunderbird Rd?
+1 602-866-8353 is the main phone number to contact this Subway.
Are there nearby beauty salons close to Subway at North Mountain Village?
Yes, L’Mage Salon Studios and V Lashed are nearby beauty salons where customers can get hair and spa services before or after their visit.
Where can I find other dining options near Subway on W Thunderbird Rd?
Nearby dining options include Pizza By Napoli for pizza, Burger King for fast food burgers, and Pizza Hut for additional pizza and fast food choices.
Are there any nearby services that can help with everyday needs near Subway?
Yes, customers can visit Fry’s Food Store for groceries, USPS for postal services, and KeyMe Locksmiths for locksmith services nearby.