Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Phoenix Subway® Restaurant at 3425 W Thunderbird Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
269 reviews
5 stars
121
4 stars
44
3 stars
22
2 stars
13
1 star
69
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food freshness, including stale bread, undercooked items, and missing ingredients.
Customer Service
Service quality varied significantly; some employees were praised for their friendliness and efficiency, while others were criticized for rudeness and poor handling of orders.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty restrooms and unkempt staff, which negatively impacted customer experiences.
Management Issues
Frequent complaints about poor management practices, including inadequate staffing during busy times and lack of responsiveness to customer concerns.
Inconsistent Experience
Customers noted a wide range of experiences, with some visits being satisfactory while others were disappointing, indicating a lack of consistency in service and food quality.
- JWJeff WilsonNov 13, 20255.0Fresh.
- PPPeteOct 28, 20251.0Vegetables looked like they were nearly rotten, no ice in ice machine, disgusting restroom and nearly 20 bucks for a footlong tuna with chips and a drink.
- TTtrackermoeOct 27, 20251.0Ordered 2 ham & cheese subs one herb roll and one plain both rolls were so hard not fresh at all. They should have noticed it when making the subs and used fresh soft rolls. But this was an online order so it's ok to use the old rolls
- JWJeffrey WilliamsOct 13, 20251.0There was a very disturbing incident that happened at this subway on Saturday, October 11 in the afternoon. Two developmentally disabled adults and their two caregivers were ordering food and the assistant manager, Anna Ruis What is incredibly rude and aggressive towards them when they asked for the sandwich to be heated, but not to the level of being crusty toast. She was very inappropriately angry towards the guests, which even made one of the developmentally, disabled women breakdown and cry she was afraid. The police were called and a report filed by the police officer, and the police officer came to the assistance of the disabled ladies and apologize to them for the behavior of the assistant manager. This type of behavior towards clients and especially ones that are obviously disabled is unacceptable and I will never go to this place again
- AKAndy KingJul 4, 20251.0Disgusting i used to come here it was good now they dont even know how to make the sandwich. And there was hair in my food ... I had to throw my food away 🤮
Frequently Asked Questions About Subway
What are the regular operating hours of Subway at 3425 W Thunderbird Rd?
Subway at 3425 W Thunderbird Rd is open daily from 9 AM to 10 PM.
Does Subway at North Mountain Village S/C offer delivery services?
Yes, Subway offers delivery services to customers in the area.
What meals does Subway serve at their Phoenix location?
They serve breakfast, lunch, and dinner.
Can I dine in at Subway on W Thunderbird Rd?
Yes, Subway serves dine-in customers at this location.
Is Subway at this location independently owned?
Yes, all Subway restaurants including this one are independently owned and operated.
Does Subway offer catering services at the North Mountain Village location?
Yes, catering services are available for your events.
What is the phone number to contact Subway at W Thunderbird Rd?
+1 602-866-8353 is the main phone number to contact this Subway.
Are there nearby beauty salons close to Subway at North Mountain Village?
Yes, L’Mage Salon Studios and V Lashed are nearby beauty salons where customers can get hair and spa services before or after their visit.
Where can I find other dining options near Subway on W Thunderbird Rd?
Nearby dining options include Pizza By Napoli for pizza, Burger King for fast food burgers, and Pizza Hut for additional pizza and fast food choices.
Are there any nearby services that can help with everyday needs near Subway?
Yes, customers can visit Fry’s Food Store for groceries, USPS for postal services, and KeyMe Locksmiths for locksmith services nearby.