Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Phoenix Subway® Restaurant at 530 E. McDowell Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor service, including rude staff and long wait times, especially during busy hours.
Food Quality
Several reviews mentioned issues with food freshness, including stale bread and spoiled vegetables.
Staffing Issues
Customers noted a lack of adequate staffing during peak hours, leading to delays and poor service experiences.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
Cleanliness
The restaurant was often described as clean, with some customers appreciating the cleanliness of the dining area.
JH
Jason Holzhausen
Oct 25, 2025
1.0
Put in an online order and arrived and was told by the lone employee working during the lunch hour its gonna be a minute, then was skipped in line by walk ins as I waited. Employee was trying his best . If you can’t afford to have more than one employee working during a lunch rush you shouldn’t own a business
SJ
Shaun Jones
Oct 19, 2025
2.0
Ordered online 20 minutes prior, order wasn’t ready when I arrived in an empty store. Worker had AirPod in
LW
Larry Wagner
Sep 26, 2025
5.0
Accidently ordered here on the mobile app all the way from Maryland. Couldn't take a flight out to go get it, so I requested a refund, and they granted it, even though it was my fault. Thank you!
SL
Sarah Lugo
Sep 17, 2025
1.0
Was in Phoenix for a anime convention during Labor Day weekend. My friends went next door to Einstein Bros Bagels and I went to Subway since that sounded better personally. When I walked in, I was in cosplay to save time when we got back to the hotel where the convention was. I was the only one in that Subway. When the employee walked out and saw me she got a grin and I could tell she was holding back laughs from me being in cosplay. Serious lady? I'm sure you still get in costume for Halloween.
That aside I ordered a 6 inch turkey on white bread with mayo, shredded cheese, lettuce, onions and avocado; it came out to like $9.36!! I didn't order a meal, just the sandwich! I wondered how much she charged me for that avocado because the sandwich should have only been like $6. I looked on the receipt later and it didn't even show how much extra she charged for the avocado! So I did wonder if because I was in cosplay and she thought I was mental she charged me like $3 or $4 just to add avocado when it should have only been 50 cents. Should have kept the receipt to post here, because man that's ridiculous for just a small sandwich!
I went back to Einstein Bros to order my coffee and the staff there were nothing but cool and treated me like any other customer (like how it should be). Regretted going to Subway for my food and should have just got all of it at Einstein Bros instead.
From reading others comments, your staff either needs serious training on good and proper customer service or if you were the manger, maybe you need to re-evaluate yourself and learn how to do better.
I'm a manger in retail and from my experience that day, your Subway has some major staff learning to do.
JB
J B
Sep 8, 2025
5.0
Food is usually good and veg options are fresh. Young Mexican lady working today 9/8/25 around 1pm was very kind and professional. She made my sandwich last time and she makes them really good and portioned well. I appreciate the workers here 🙏🏼
What is the address of the Subway located in McDowell Marketplace?
The Subway at McDowell Marketplace is located at 530 E. McDowell Rd., Suite 104, Phoenix, AZ 85004.
What are the operating hours for this Subway restaurant?
This Subway location is open daily from 8:00 AM to 9:00 PM, with special holiday hours on December 24th (8:00 AM to 6:00 PM) and closed on November 27th and December 25th.
Does this Subway offer delivery and pickup services?
Yes, this Subway provides delivery service and also offers curbside pickup for your convenience.
Can I dine in at this Subway location?
Yes, this Subway restaurant serves dine-in customers in addition to takeout and delivery services.
What meals are served at the Subway on E. McDowell Rd.?
This Subway serves breakfast, lunch, and dinner.
Is catering available at this Subway restaurant?
Yes, Subway at McDowell Marketplace offers catering services to assist with your event needs.
Where can I view the menu or place an order online for this Subway?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/18419-0/menu/.
What nearby businesses can I visit when going to this Subway in Phoenix?
Nearby you can visit Cricket Wireless Authorized Retailer, The UPS Store 6120 for packing and printing services, and Classy Nails Lounge for beauty and nail services, all within close proximity to Subway.
Are there any nearby banking services close to this Subway?
Yes, Bank of America Advanced Center is nearby, providing convenient banking options if you need to run errands before or after your visit to Subway.
What entertainment or cultural venues are near this Subway location?
You can check out nearby entertainment such as Deep Focus Cinema and art galleries like Vortex Art Studios and Stanford Auctioneers, enriching your visit to the McDowell Marketplace area.