Brand Certified
Subway
3.7(183 reviews)
Certified by Subway • Feb 22, 2026
Business Details
9602 N. Metro Parkway West, Phoenix, AZ
85051, United States
Certified by Subway • Feb 22, 2026
(602) 943-1046
Certified by Subway • Feb 22, 2026
https://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phoenix Subway® Restaurant at 9602 N. Metro Parkway West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
3.7
183 reviews
5 stars
90
4 stars
32
3 stars
17
2 stars
12
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rudeness, disrespect, and lack of training among staff.
Food Quality
Many customers expressed dissatisfaction with the quality and accuracy of their orders, including issues with missing items and incorrect sandwich preparations.
Cleanliness
Several reviews pointed out unsanitary practices, such as employees not changing gloves and general cleanliness concerns in the store.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, indicating that there are positive experiences to be had.
- EMEd MulhernFeb 9, 20261.0Walked in shortly after 10:00 a.m. on super bowl Sunday. I Heard a voice from the back said I'm not helping you today. I yelled back what time will you be able. He came out and showed his face and said I'm not helping you today. Don't even bother with the subway app. You will not find a positive review
- HAHeather AulJan 21, 20261.0The guy working tonight needs to be fired ASAP!! Never have I been so disrespected. He refused to help my family and cussed me out. Would not give me his name or managers name.
- TGTeri GreenDec 20, 20251.0Absolutely not worth it. Any time I try ordering delivery my order gets so messed up I am UNABLE to eat it. I have dietary restrictions due to health issues. Not something that should HAVE to be said but every single time my order has been messed up and I just wasted money on what I wad hoping to be a treat. I order food without certain things, the instructions are clear but they still give me additions that cause me massive flair and keep me in bed because of their lack of competent employees
- JSJoyce SellersNov 10, 20255.0The young man was so nice. Helped me on my order & i recommend this Subway at Wslmart Metro. Thank you for your kindness young man!!!
- MSMelanie SerranoOct 26, 20251.0First and last time I order from this subway. I ordered a Spicy Italian and when the employee made a mistake by adding an ingredient I didn't request, they removed everything and just continued the process. I told him it was fine and to leave it as it is. I couldn't see him removing everything because I was already at the register. I come home and it's just bread with a few cold cuts. Are you kidding me?
Frequently Asked Questions About Subway
What are the regular operating hours for Subway at 9602 N. Metro Parkway West?
Subway is open every day from 8:00 AM to 9:30 PM at 9602 N. Metro Parkway West, Phoenix, AZ 85051.
Does this Subway location offer delivery services?
Yes, this Subway location offers delivery services for your convenience.
Can I dine inside the Subway restaurant at this location?
Yes, Subway serves dine-in customers at this location.
Does this Subway offer catering services?
Yes, catering services are available at this Subway location to meet your group needs.
What types of meals does Subway serve at this location?
This Subway location serves breakfast, lunch, and dinner with fresh sandwiches, wraps, salads, and more.
Where is this Subway restaurant located?
It is located at 9602 N. Metro Parkway West in Phoenix, Arizona 85051, inside Wal-Mart #6477 in the Maricopa area.
Where can I find nearby shopping options when visiting Subway?
You can visit the Walmart Supercenter Phoenix - N. Metro Parkway W. and the METRO Center MALL nearby for shopping before or after your meal.
Are there public transit options near Subway at Metro Parkway West?
Yes, the Metro Center Transit Center bus station is nearby, making it easy to reach Subway via public transportation.
What other services are conveniently located near Subway for a combined visit?
Nearby services include Minute Key for locksmith needs, Jackson Hewitt Tax Service for financial advising, and Quick-Tag for pet services, which you can visit in the same area.
Does Subway have an online menu and ordering system for this location?
Yes, you can view the menu and place orders online or via the app for quick and easy service.
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