Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Phoenix Subway® Restaurant at 9602 N. Metro Parkway West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Mixed reviews on customer service; some employees were friendly and helpful, while others were reported as rude and disrespectful.
Food Quality
Inconsistent food quality; some customers praised the freshness and taste, while others complained about poorly made sandwiches and missing ingredients.
Cleanliness
Concerns about cleanliness and hygiene practices, including improper glove use and unsanitary conditions.
Service Speed
Long wait times reported due to insufficient staffing, leading to customer frustration.
Value for Money
Customers expressed dissatisfaction with pricing, feeling that the quality did not match the cost.
JS
Joyce Sellers
Nov 10, 2025
5.0
The young man was so nice. Helped me on my order & i recommend this Subway at Wslmart Metro. Thank you for your kindness young man!!!
MS
Melanie Serrano
Oct 26, 2025
1.0
First and last time I order from this subway. I ordered a Spicy Italian and when the employee made a mistake by adding an ingredient I didn't request, they removed everything and just continued the process. I told him it was fine and to leave it as it is. I couldn't see him removing everything because I was already at the register. I come home and it's just bread with a few cold cuts. Are you kidding me?
GS
Gloria Scroggins
Oct 10, 2025
1.0
the people that work in that store do not change their gloves the make sandwiches over and over wearing the same gloves they ring up items on the cash register without changing their gloves nd go back to continue making sandwiches a worker was asked to change their gloves and tgey responded “what for” these wirkers went to the back got food touched their clothes rubbed their forehead and still made sandwiches with the same gloves on….alot of cross food contamination…if you want to get sick this is the perfect place to do so
PS
Patrick Standish
Aug 22, 2025
1.0
I've been coming to this Subway for years this is the first time that I've had a problem with somebody there I guess his name is Julian this is the second time he's been overly disrespectful he acts like me ordering a sandwich is ruining his day like he's going out of his way probably not the type of employees you need for your establishment
What are the regular operating hours for Subway at 9602 N. Metro Parkway West?
Subway is open every day from 8:00 AM to 9:30 PM at 9602 N. Metro Parkway West, Phoenix, AZ 85051.
Does this Subway location offer delivery services?
Yes, this Subway location offers delivery services for your convenience.
Can I dine inside the Subway restaurant at this location?
Yes, Subway serves dine-in customers at this location.
Does this Subway offer catering services?
Yes, catering services are available at this Subway location to meet your group needs.
What types of meals does Subway serve at this location?
This Subway location serves breakfast, lunch, and dinner with fresh sandwiches, wraps, salads, and more.
Where is this Subway restaurant located?
It is located at 9602 N. Metro Parkway West in Phoenix, Arizona 85051, inside Wal-Mart #6477 in the Maricopa area.
Where can I find nearby shopping options when visiting Subway?
You can visit the Walmart Supercenter Phoenix - N. Metro Parkway W. and the METRO Center MALL nearby for shopping before or after your meal.
Are there public transit options near Subway at Metro Parkway West?
Yes, the Metro Center Transit Center bus station is nearby, making it easy to reach Subway via public transportation.
What other services are conveniently located near Subway for a combined visit?
Nearby services include Minute Key for locksmith needs, Jackson Hewitt Tax Service for financial advising, and Quick-Tag for pet services, which you can visit in the same area.
Does Subway have an online menu and ordering system for this location?
Yes, you can view the menu and place orders online or via the app for quick and easy service.