Subway

4.1
343 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Phoenix Subway® Restaurant at 3131 East Thunderbird Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3131 East Thunderbird Road, Phoenix, AZ
85032, United States

Hours

Reviews

4.1
343 reviews
5 stars
185
4 stars
78
3 stars
30
2 stars
19
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while many customers praised the friendly service, some reported rude or unhelpful interactions.

Food Quality

Customers generally enjoyed the freshness and taste of the food, but there were complaints about high prices and inconsistent quality.

Cleanliness

The store is often described as clean and well-maintained, contributing positively to the dining experience.

Management Issues

Several reviews highlighted issues with management, including poor communication and lack of responsiveness to customer complaints.

Order Accuracy

There were multiple reports of incorrect orders and unavailability of menu items, leading to customer dissatisfaction.
  • AD
    Amanda Devine
    Oct 19, 2025
    5.0
    Manager takes pride in the store and staff Comfortable environment Friendly convo Everytime
  • MT
    Manvel Tkach
    Sep 10, 2025
    5.0
    Me and my buddy came in looking for a good spot to eat and this Subway did not disappoint. The food was fresh and delicious, the place was clean with a nice atmosphere, and the staff gave amazing service. Definitely one of the best subway visits we've had!
  • PS
    PAT Standing
    Aug 6, 2025
    2.0
    I got a the 6 inch tuna sandwich with no cheese. I was very surprised to see it was $9.00. I didn't complain but I will NOT go back again. I always get that sandwich. It's a decent sandwich but there's no way it's worth $9.00 now.
  • RT
    Rachel Taylor
    Jun 24, 2025
    1.0
    I placed an order online and went to pick it up and the store was closed. The owner I guess leaves at 4 PM but doesn’t bother to update her store hours online so I paid for my very large order online but got no food in return. And since I placed it on Subway, not on DoorDash or Uber eats I can’t contact anyone for a refund except for the store that I ordered from and of course the owner is not answering my calls.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Phoenix?

The Subway restaurant is located at 3131 East Thunderbird Road, Suite 10, Phoenix, AZ 85032.

What are the opening hours for this Subway location?

This Subway is open Monday to Friday from 8:00 AM to 9:30 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.