Subway

3.7
182 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Phoenix Subway® Restaurant at 2330 W Happy Valley Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2330 W Happy Valley Rd., Phoenix, AZ
85085, United States

Hours

Reviews

3.7
182 reviews
5 stars
88
4 stars
32
3 stars
16
2 stars
5
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly and efficient staff, while others reported rude and unprofessional behavior.

Food Freshness

Several customers noted issues with stale bread and poorly made sandwiches, although some praised the freshness of ingredients.

Order Accuracy

Multiple reviews highlighted problems with order accuracy, including incorrect items and missing ingredients.

Cleanliness

The cleanliness of the restaurant received positive feedback, with many customers appreciating the tidy environment.

Management Issues

Concerns were raised about management and staff training, with some customers feeling that inexperienced employees negatively impacted service.
  • SS
    Scott S
    2 days ago
    1.0
    I get that working at subway is a crummy job, but that being said there is no reason to be rude. Im just trying to get a sandwich. The worker didn't even bother counting my change. Im sure subway doesn't care about this review but I won't be back.
  • MF
    Mark Fast
    Sep 11, 2025
    1.0
    I just ordered a Beast with double meat and double cheese and was charged for it. Did not receive double meat.
  • KW
    kirk w
    Aug 13, 2025
    5.0
    Once Jared was taken out . Its just subway Jared was recognizable spokesman for Subway, famous for his weight loss through a Subway-focused diet. What can you say. Its kinda good food orerall fast and good
  • DW
    david weber
    Jul 26, 2025
    5.0
    Johnny was super helpful and made my sandwich super amazing
  • MV
    Misty Vasquez
    Jul 23, 2025
    1.0
    Our bread was old and hard. For some reason the meat and cheese is blocked off so you cant see them make it. And the girls (both) were very unfriendly and didnt seem to want to be there. SUPER SLOW SERVICE. Wont be back. Want a coupon as these sandwiches are terrible and paid $40

Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 2330 W Happy Valley Rd., Suite 1025, The Shops at Norterra S/C, Phoenix, AZ 85085.

What are the operating hours of Subway at The Shops at Norterra?

Subway is open Monday through Saturday from 8:00 AM to 9:30 PM, and Sunday from 10:00 AM to 8:00 PM.