Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phoenix Subway® Restaurant at 2330 W Happy Valley Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported unfriendly and unprofessional staff, with several experiences of rude behavior and lack of attention to orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, both for online and in-store purchases, leading to customer dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh ingredients while others complained about stale bread and poorly made sandwiches.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported dirty tables and a lack of attention to hygiene by staff.
Management Issues
Several reviews pointed to poor management practices, including staff training and handling of customer complaints.
RA
Roberto Aviles
Dec 6, 2025
1.0
Don't bother to get your sandwich here if you order online cause they don't bother to get your order right. I tried giving the benefit of the doubt but they've done this to my order before.
SS
Seve Salazar
Nov 27, 2025
1.0
Terrible place and staff. It was one of the most unfriendly places I've ever had the pleasure of dealing with.
SS
Scott S
Nov 23, 2025
1.0
I get that working at subway is a crummy job, but that being said there is no reason to be rude. Im just trying to get a sandwich. The worker didn't even bother counting my change. Im sure subway doesn't care about this review but I won't be back.
MF
Mark Fast
Sep 11, 2025
1.0
I just ordered a Beast with double meat and double cheese and was charged for it. Did not receive double meat.
KW
kirk w
Aug 13, 2025
5.0
Once Jared was taken out . Its just subway Jared was recognizable spokesman for Subway, famous for his weight loss through a Subway-focused diet.
What can you say. Its kinda good food orerall fast and good
Subway is located at 2330 W Happy Valley Rd., Suite 1025, The Shops at Norterra S/C, Phoenix, AZ 85085.
What are the operating hours of Subway at The Shops at Norterra?
Subway is open Monday through Saturday from 8:00 AM to 9:30 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Subway offer delivery services?
Yes, Subway provides delivery services for its menu items.
Can I dine in at Subway in The Shops at Norterra?
Yes, this Subway location offers dine-in service along with takeout and delivery.
Does Subway offer catering services?
Yes, Subway provides catering options to meet your event needs.
What meals are served at Subway?
Subway serves breakfast, lunch, and dinner at this location.
How can I place an order online for Subway?
You can order online or through the app via https://subway.com/en-us/restaurant/31796-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=31796&utm_campaign=evergreen-2020
What nearby places can I visit before or after dining at Subway?
You might enjoy visiting the European Wax Center, The Joint Chiropractic, or Massage Envy - North Phoenix, all located close to Subway in The Shops at Norterra.
Are there fitness options near Subway at The Shops at Norterra?
Yes, Anytime Fitness Gym: Phoenix - Happy Valley is nearby for your workout before or after your meal.
What shopping options are near Subway at The Shops at Norterra?
Nearby you can find stores like Dick's Sporting Goods, Men's Wearhouse, and Sleep Number for your shopping needs.