Subway

3.7
186 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phoenix Subway® Restaurant at 2330 W Happy Valley Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2330 W Happy Valley Rd., Phoenix, AZ
85085, United States

Hours

Reviews

3.7
186 reviews
5 stars
90
4 stars
32
3 stars
16
2 stars
5
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported unfriendly and unprofessional staff, with several experiences of rude behavior and lack of attention to orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, both for online and in-store purchases, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh ingredients while others complained about stale bread and poorly made sandwiches.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported dirty tables and a lack of attention to hygiene by staff.

Management Issues

Several reviews pointed to poor management practices, including staff training and handling of customer complaints.
  • RA
    Roberto Aviles
    Dec 6, 2025
    1.0
    Don't bother to get your sandwich here if you order online cause they don't bother to get your order right. I tried giving the benefit of the doubt but they've done this to my order before.
  • SS
    Seve Salazar
    Nov 27, 2025
    1.0
    Terrible place and staff. It was one of the most unfriendly places I've ever had the pleasure of dealing with.
  • SS
    Scott S
    Nov 23, 2025
    1.0
    I get that working at subway is a crummy job, but that being said there is no reason to be rude. Im just trying to get a sandwich. The worker didn't even bother counting my change. Im sure subway doesn't care about this review but I won't be back.
  • MF
    Mark Fast
    Sep 11, 2025
    1.0
    I just ordered a Beast with double meat and double cheese and was charged for it. Did not receive double meat.
  • KW
    kirk w
    Aug 13, 2025
    5.0
    Once Jared was taken out . Its just subway Jared was recognizable spokesman for Subway, famous for his weight loss through a Subway-focused diet. What can you say. Its kinda good food orerall fast and good

Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 2330 W Happy Valley Rd., Suite 1025, The Shops at Norterra S/C, Phoenix, AZ 85085.

What are the operating hours of Subway at The Shops at Norterra?

Subway is open Monday through Saturday from 8:00 AM to 9:30 PM, and Sunday from 10:00 AM to 8:00 PM.