Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phoenix Subway® Restaurant at 3424 West Southern Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.
Food Quality
Several customers expressed dissatisfaction with food quality, including issues with freshness and portion sizes.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Order Accuracy
There are numerous complaints about incorrect orders and missing items, particularly with online orders.
Operational Issues
Customers noted problems with staff availability, early closing times, and long wait times.
PC
Pablo Roman Cordova
Feb 5, 2026
1.0
02/05 7pm Wouldn’t recommend ordering anytime past 12pm when the night crew is there as it becomes difficult to order what you want when most product isn’t available or stocked. I understand this location gets hit with traffic more than others, but no excuse. Girl got frustrated that my mother is allergic to onions after she started to make the sandwich without asking me what to put on it. I was seriously considering just walking out as the service was completely disordered. Can’t believe I spent $60 here. I worked at subway, and I would always wait to ask what the customer wanted on their sandwich rather than make it exactly as advertised, people are picky. Definitely not coming back to this location.
NF
Nicholas Francis
Jan 28, 2026
1.0
Younger lady there in morning don’t know how to talk to customers professionally.
JR
Julie Rodriguez
Jan 12, 2026
5.0
Great subs, Great employees!
TC
Tom Cromwell
Dec 30, 2025
5.0
This is a very nice location with delicious food and excellent service. I love Subway sandwiches and this location does them right. I was curious about the roasted garlic aioli, which I hadn't tried before, so the owner gave me some as a side free of charge! She shared with me a little about the location's story. In particular, their customer base has dropped since the nearby BBB Fashion closed, so they've started some promotions like offering a free cookie with any sub addon (avocado, bacon, etc.). If you're in the area, you really should check them out. You won't be disappointed! (And, in case you're wondering, no, I am not being compensated in any way for this review.)
HC
Halle Cota
Dec 6, 2025
1.0
Well i have to say i always come and its a hit or miss this time i was very disappointed dining in .
dec 6 around 7:50pm is the last time i ever will step foot in this subway again The drink station so dirty knat bugs are everywhere i even lost half of my footlong because the knats landed on it and some died in my sub. It didnt help that my sub felt like a inconvenience to make for the guy No effort was put into the sub Portions were off and Lettuce was spoiled (kinda mushy and very brown) aswell as other veggie options and messy food making station ... Although i spoke to a manager and she was willing to understand why i was unsatisfied and was concerned I choked up from being so disappointed i just let it go and let this be the last time i gamble with my money here I spent 25$ here today and i wish i never even spent a single dime.
What are the operating hours of the Subway restaurant at 3424 West Southern Avenue?
The Subway at 3424 West Southern Avenue is open Monday to Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 9:00 PM.
Does this Subway location offer in-store dining and takeout options?
Yes, this Subway offers dine-in service, in-store pickup, curbside pickup, and delivery options for your convenience.
Can I place an order online or through an app for this Subway?
Yes, you can order quickly and easily through the Subway app or online via their official menu page.
Does the Subway in Laveen Pavilions provide catering services?
Yes, this Subway location offers catering services to assist with your event or group orders.
Are there any holiday closures or special hours at this Subway?
The Subway is closed on November 27 and December 25, and on December 24 it operates from 8:00 AM to 6:00 PM.
What meals does the Subway serve throughout the day?
This Subway location serves breakfast, lunch, and dinner.
What is the address and contact number for this Subway restaurant?
The Subway is located at 3424 West Southern Avenue, Suite 171, Phoenix, AZ 85041. You can reach them at +1 602-243-4216.
Are there any nail salons near the Subway where I can relax before or after my meal?
Yes, Essence of Nails and You Need Nails and Waxing are nearby nail salons where you can enjoy beauty treatments before or after dining.
What other dining options are available close to the Subway in Laveen Pavilions?
Nearby dining options include Fruitlicious, a Mexican and ice cream restaurant; Pho Laveen for Vietnamese cuisine; and Hibachi City Buffet for Chinese food.
Is there a pharmacy or convenience store near Subway for quick errands?
Yes, Walgreens, which offers pharmacy services and convenience store items, is located near the Subway.
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