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Subway

3.7
(259 reviews)

Business Details

(602) 243-4216
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phoenix Subway® Restaurant at 3424 West Southern Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3424 West Southern Avenue, Phoenix, AZ
85041, United States

Hours

Reviews

3.7
259 reviews
5 stars
120
4 stars
49
3 stars
30
2 stars
14
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.

Food Quality

Several customers expressed dissatisfaction with food quality, including issues with freshness and portion sizes.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Order Accuracy

There are numerous complaints about incorrect orders and missing items, particularly with online orders.

Operational Issues

Customers noted problems with staff availability, early closing times, and long wait times.
  • PC
    Pablo Roman Cordova
    Feb 5, 2026
    1.0
    02/05 7pm Wouldn’t recommend ordering anytime past 12pm when the night crew is there as it becomes difficult to order what you want when most product isn’t available or stocked. I understand this location gets hit with traffic more than others, but no excuse. Girl got frustrated that my mother is allergic to onions after she started to make the sandwich without asking me what to put on it. I was seriously considering just walking out as the service was completely disordered. Can’t believe I spent $60 here. I worked at subway, and I would always wait to ask what the customer wanted on their sandwich rather than make it exactly as advertised, people are picky. Definitely not coming back to this location.
  • NF
    Nicholas Francis
    Jan 28, 2026
    1.0
    Younger lady there in morning don’t know how to talk to customers professionally.
  • JR
    Julie Rodriguez
    Jan 12, 2026
    5.0
    Great subs, Great employees!
  • TC
    Tom Cromwell
    Dec 30, 2025
    5.0
    This is a very nice location with delicious food and excellent service. I love Subway sandwiches and this location does them right. I was curious about the roasted garlic aioli, which I hadn't tried before, so the owner gave me some as a side free of charge! She shared with me a little about the location's story. In particular, their customer base has dropped since the nearby BBB Fashion closed, so they've started some promotions like offering a free cookie with any sub addon (avocado, bacon, etc.). If you're in the area, you really should check them out. You won't be disappointed! (And, in case you're wondering, no, I am not being compensated in any way for this review.)
  • HC
    Halle Cota
    Dec 6, 2025
    1.0
    Well i have to say i always come and its a hit or miss this time i was very disappointed dining in . dec 6 around 7:50pm is the last time i ever will step foot in this subway again The drink station so dirty knat bugs are everywhere i even lost half of my footlong because the knats landed on it and some died in my sub. It didnt help that my sub felt like a inconvenience to make for the guy No effort was put into the sub Portions were off and Lettuce was spoiled (kinda mushy and very brown) aswell as other veggie options and messy food making station ... Although i spoke to a manager and she was willing to understand why i was unsatisfied and was concerned I choked up from being so disappointed i just let it go and let this be the last time i gamble with my money here I spent 25$ here today and i wish i never even spent a single dime.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 3424 West Southern Avenue?

The Subway at 3424 West Southern Avenue is open Monday to Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 9:00 PM.

Does this Subway location offer in-store dining and takeout options?

Yes, this Subway offers dine-in service, in-store pickup, curbside pickup, and delivery options for your convenience.

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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