Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Phoenix Subway® Restaurant at 3424 West Southern Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer service experiences varied widely, with some praising friendly and efficient staff while others reported rude and inattentive service.
Food Quality
Food quality was inconsistent; some customers enjoyed their meals while others complained about stale bread and poorly made sandwiches.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect sandwich preparations.
Customer Experience
Overall customer experiences were mixed, with some expressing satisfaction and others vowing not to return due to poor service or food quality.
TC
Tom Cromwell
Dec 30, 2025
5.0
This is a very nice location with delicious food and excellent service. I love Subway sandwiches and this location does them right. I was curious about the roasted garlic aioli, which I hadn't tried before, so the owner gave me some as a side free of charge! She shared with me a little about the location's story. In particular, their customer base has dropped since the nearby BBB Fashion closed, so they've started some promotions like offering a free cookie with any sub addon (avocado, bacon, etc.). If you're in the area, you really should check them out. You won't be disappointed! (And, in case you're wondering, no, I am not being compensated in any way for this review.)
HC
Halle Cota
Dec 6, 2025
1.0
Well i have to say i always come and its a hit or miss this time i was very disappointed dining in .
dec 6 around 7:50pm is the last time i ever will step foot in this subway again The drink station so dirty knat bugs are everywhere i even lost half of my footlong because the knats landed on it and some died in my sub. It didnt help that my sub felt like a inconvenience to make for the guy No effort was put into the sub Portions were off and Lettuce was spoiled (kinda mushy and very brown) aswell as other veggie options and messy food making station ... Although i spoke to a manager and she was willing to understand why i was unsatisfied and was concerned I choked up from being so disappointed i just let it go and let this be the last time i gamble with my money here I spent 25$ here today and i wish i never even spent a single dime.
LC
Led Cepillin
Oct 3, 2025
1.0
I went there to pick up and there was a PICK UP sign. I went under it and didnt say a word because she was busy. She asked if im doing a pick up i said yes and the name. She said okay ill do it after this. I wait for about 8-10 minutes because the current customer made like 8 subs with different toppings. I waited watching some vids on my phone muted, and keeping eye on the time. When she was checking the customer out.... she told me to go sit down while i wait if i wanted to. I dont and didnt... She then again got mad at me saying she wont check the client out because i was too close to her and insisted on me sitting down. I was literally under their sign that said its for pick ups. I decided to just cancel the order and leave. I did tell her " Whats wrong with you? Im just trying to pick up an order" after that i just said whatever and cancelled it through the option of excessive waiting time or something like that. Take that sign out or move it somewhere else at least. Or check her attitude. I did nothing wrong.
JO
Jon ONeill
Sep 16, 2025
1.0
Bad customer service, bad attitude, unfriendly and unwelcoming environment. Management should care enough to hire people with a desire to do a good job. They still had 2 hours til closing when ordered.
What are the operating hours of the Subway restaurant at 3424 West Southern Avenue?
The Subway at 3424 West Southern Avenue is open Monday to Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 9:00 PM.
Does this Subway location offer in-store dining and takeout options?
Yes, this Subway offers dine-in service, in-store pickup, curbside pickup, and delivery options for your convenience.
Can I place an order online or through an app for this Subway?
Yes, you can order quickly and easily through the Subway app or online via their official menu page.
Does the Subway in Laveen Pavilions provide catering services?
Yes, this Subway location offers catering services to assist with your event or group orders.
Are there any holiday closures or special hours at this Subway?
The Subway is closed on November 27 and December 25, and on December 24 it operates from 8:00 AM to 6:00 PM.
What meals does the Subway serve throughout the day?
This Subway location serves breakfast, lunch, and dinner.
What is the address and contact number for this Subway restaurant?
The Subway is located at 3424 West Southern Avenue, Suite 171, Phoenix, AZ 85041. You can reach them at +1 602-243-4216.
Are there any nail salons near the Subway where I can relax before or after my meal?
Yes, Essence of Nails and You Need Nails and Waxing are nearby nail salons where you can enjoy beauty treatments before or after dining.
What other dining options are available close to the Subway in Laveen Pavilions?
Nearby dining options include Fruitlicious, a Mexican and ice cream restaurant; Pho Laveen for Vietnamese cuisine; and Hibachi City Buffet for Chinese food.
Is there a pharmacy or convenience store near Subway for quick errands?
Yes, Walgreens, which offers pharmacy services and convenience store items, is located near the Subway.