Subway

3.7
253 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Phoenix Subway® Restaurant at 3424 West Southern Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3424 West Southern Avenue, Phoenix, AZ
85041, United States

Hours

Reviews

3.7
253 reviews
5 stars
117
4 stars
49
3 stars
30
2 stars
14
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and efficient, while others display rudeness and lack of attentiveness.

Food Quality

Food quality is generally good, but there are complaints about inconsistent portion sizes and hard bread.

Cleanliness

Concerns about cleanliness, with reports of dirty tables and unsanitary conditions in some instances.

Operational Issues

Frequent complaints about long wait times, early closing hours, and issues with online orders.

Positive Experiences

Several customers praised specific employees for their excellent service and the overall quality of food.
  • LC
    Led Cepillin
    Oct 3, 2025
    1.0
    I went there to pick up and there was a PICK UP sign. I went under it and didnt say a word because she was busy. She asked if im doing a pick up i said yes and the name. She said okay ill do it after this. I wait for about 8-10 minutes because the current customer made like 8 subs with different toppings. I waited watching some vids on my phone muted, and keeping eye on the time. When she was checking the customer out.... she told me to go sit down while i wait if i wanted to. I dont and didnt... She then again got mad at me saying she wont check the client out because i was too close to her and insisted on me sitting down. I was literally under their sign that said its for pick ups. I decided to just cancel the order and leave. I did tell her " Whats wrong with you? Im just trying to pick up an order" after that i just said whatever and cancelled it through the option of excessive waiting time or something like that. Take that sign out or move it somewhere else at least. Or check her attitude. I did nothing wrong.
  • JO
    Jon ONeill
    Sep 16, 2025
    1.0
    Bad customer service, bad attitude, unfriendly and unwelcoming environment. Management should care enough to hire people with a desire to do a good job. They still had 2 hours til closing when ordered.
  • CQ
    Cynthia Quintero
    Sep 12, 2025
    5.0
    Great service kind ppl
  • RN
    Rob Nimmo
    May 29, 2025
    1.0
    Went to this subway today and there was a handwritten sign taped to the door that said "NO MORE FREE WATER!" -The Owner I always thought this was illegal in Arizona but apparently it's not. Well it should be. We live in a desert. Have some basic humanity. The water costs you virtually nothing. I used to be a regular here. I will never set foot in there again. I'm not giving my money to some one who can't even offer a drink of water to someone in need. I plan on finding out what franchises this person owns and no longer going to any of them.
  • TB
    Travis Boren
    Jul 17, 2021
    3.0
    Not terrible but staff is rude sometimes

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 3424 West Southern Avenue?

The Subway at 3424 West Southern Avenue is open Monday to Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 9:00 PM.

Does this Subway location offer in-store dining and takeout options?

Yes, this Subway offers dine-in service, in-store pickup, curbside pickup, and delivery options for your convenience.