Subway

3.5
187 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Phoenix Subway® Restaurant at 3415 West Glendale Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3415 West Glendale Ave, Phoenix, AZ
85051, United States

Hours

Reviews

3.5
187 reviews
5 stars
85
4 stars
34
3 stars
13
2 stars
8
1 star
47

What are people saying?

AI-generated from recent customer reviews

Employee Attitude

Numerous reviews highlighted rude and unprofessional behavior from employees, leading to a negative customer experience.

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and lack of attention from staff.

Cleanliness Issues

Several reviews mentioned unsanitary conditions in the store, including dirty stations and unpleasant odors.

Food Quality

While some customers enjoyed their sandwiches, others complained about poorly made items and inconsistent portion sizes.

Management Concerns

There were mentions of inadequate management oversight, leading to untrained staff and unresolved customer complaints.
  • 9C
    904 cantguardtae
    Nov 14, 2025
    1.0
    It’s almost like if you don’t want to make my sandwich… don’t make my sandwich that needs to be a new rule.. cause just plopping ingredients down on bread doesn’t cut it. it sucks wanting to eat a sandwich but having to do so with your finger forks
  • BG
    Brenda Gomez
    Nov 7, 2025
    1.0
    Employee at this place, the girl that looks Indian is very rude. Im outside at 8:20AM and tried to open door and stood there until she came out to open just to say its closed for another 40 minutes because they are not ready for business to serve and their veggies are not ready. Its not the first time she has nothing good to say to their customers the times Ive been here.
  • TJ
    Teresa Garcia Juarez
    Sep 11, 2025
    1.0
    Very rude and unprofessional employees ! The employees were cussing at the customers, I normally enjoy Subway, but my recent experience at this location was very disappointing. The female employee working was extremely rude and unprofessional. From the moment I walked in, she seemed irritated and acted like making my order was a burden. She rolled her eyes when I asked a question about the menu and rushed me even though no one else was in line. Her tone was disrespectful, and instead of providing good customer service, she made me feel uncomfortable and unwelcome. Employees should treat customers with courtesy, but that was not the case here. Definitely not the kind of service I expected.
  • AG
    Alberto Garcia
    Sep 10, 2025
    1.0
    Today 9/10/25 my family and I went to this place and the truth is that it is the most disgusting place to buy food, the service is the worst and the attitude of the two ladies who works there are the most inappropriate and unprofessional I hope the owner of this place do something about it.
  • CE
    Carlos Esquer
    Jul 29, 2025
    1.0
    On July 29 me and my family went to go eat at this subway and they had bad service I asked for the bathroom keys and she looked mad and threw the keys on the desk, after that when I was ordering my sub we had coupons and I asked if the boss worked with the coupons and she said no but later we went to another shop they said it does, when we where paying we asked for scissors she threw them on the desk After that they gave us attitude and she started disrespecting us and was telling us to get out after that we wanted a refund for our two purchases and only wanted to refund the second Purchase and my mom spilled the drink and the employee came out and was kicking us out and she followed us out the store and wanted to fight me and my sister and my mom me and another guy tried to separate them but she would still come closer and get in our face then she hit me in my chest and started saying racist to us for being Mexican and body shaming us never go to this subway even the local shops like t mobile a chiropractor said that they always get treated bad they have the worst service. One employee was a manager she says with glasses and the other employee was fat, both Hispanic.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 3415 West Glendale Ave, Suite 9-A, Phoenix, AZ 85051.

What are the operating hours of this Subway location?

The restaurant is open daily from 8:00 AM to 9:00 PM.