Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Phoenix, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3310 West Bethany Home Road for the ultimate SONIC experience!
Location
Hours
Reviews
4.1
1,645 reviews
5 stars
895
4 stars
360
3 stars
177
2 stars
72
1 star
141
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported issues with order accuracy and long wait times, indicating a need for better training and management.
Food Freshness
Several reviews mentioned receiving old or improperly cooked food, leading to dissatisfaction with the overall quality.
Staff Attitude
While some customers praised the friendliness of the staff, others noted unprofessional behavior and lack of attentiveness.
Cleanliness
The location was generally described as clean, but there were complaints about the condition of the bathrooms.
Menu Variety
Customers appreciated the variety of menu options, though some expressed disappointment over recent changes.
- BMBIG MacDec 29, 20255.0Food always good, staff is excellent
- SDShanna DyottDec 28, 20255.0I gave it 5 stars so you look. It sucks, they lady left 3 time with my food to ask how to do something. They were supposed to cancel my payment and did not I was still charged for no food and shitty service. I will not be going back here ever. Thank you for the nothing. And clean the bugs off the ground if bugs are outside odds they are inside as well.
- AAAngelaDec 18, 20251.0Sonic workers need to get on the ball & not forget about their customers waiting for their orders
- CLCarlinho LenckNov 29, 20255.0Everything was handled smoothly. The place is clean and professional.
- AJAndriana JordanNov 19, 20251.0Ordered a #3 medium with tots and a strawberry sprite, no onions and no pickles tonight, was given a burger with both of those ingredients on it, ive attempted coming to this sonic 3 times in the recent past and there is always some mistake. I had an employee here once tell me I couldn't get said strawberry sprite, that what I was asking for was a strawberry limeade, theyre stingy with ketchup when they literally get paid the same amount regardless of how much ketchup they give. Albeit its a young group of employees and you shouldn't expect the best of service but there needs to be some training cus it seems like this is just a bunch of unserious untrained kids, handing out whatever they feel like handing out. Next visit whenever that may be leaves me feeling like im going to have to unwrap my burger and check my fries and the amount of "extra" ketchup given in front of them before I drive off.