Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Phoenix, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9606 N. 19th Ave. for the ultimate SONIC experience!
Location
Hours
Reviews
4.1
2,326 reviews
5 stars
1,188
4 stars
569
3 stars
302
2 stars
96
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unhelpful interactions.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and delays in receiving food.
Food Quality
Feedback on food quality was mixed, with some enjoying the offerings while others complained about cold or poorly prepared items.
App Experience
Several customers faced difficulties with the ordering app, leading to frustration and confusion regarding promotions.
Cleanliness Concerns
There were mentions of cleanliness issues, particularly regarding the atmosphere and food safety.
- KKKuma Klaws5 days ago5.0The lady working tonight - who took the order - two cheese burgers and a coke zero / cherry and an ocean water 💦 your customer service was really amazing today just from over the speaker box ✨ I'm shook
- GGGervais5 days ago1.0Found a plastic bread tie wrapped up with my burger. Phoned to let them know and the person I spoke with said that they didn't use plastic bread ties, which makes it even scarier
- QWQuen WinneyJan 4, 20263.0It's ok, they didn't add any chili to my foot long so I was pretty upset about that. Lol
- AHadelina hernandezJan 4, 20261.0i order on the app every time so when i order a cherry slush i press extra cherries i went today and there were no cherries at all!! it is 30 cents for extra cherries which isnt a big deal but like come on.
- MBmike BDec 26, 20251.0You have about a 50% chance of getting what you actually ordered. Not sure why I go back, I guess it's for the other 50% of the time.