Brand Certified
Sonic Drive-In
4.1(2331 reviews)
Certified by Sonic Drive-In • Feb 22, 2026
Business Details
9606 N. 19th Ave., Phoenix, AZ
85021, United States
Certified by Sonic Drive-In • Feb 22, 2026
(602) 870-2947
Certified by Sonic Drive-In • Feb 22, 2026
http://www.sonicdrivein.com/locations/us/az/phoenix/9606-n--19th-ave/store-3674
Certified by Sonic Drive-In • Feb 22, 2026
About
Certified by Sonic Drive-In • Feb 22, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Phoenix, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9606 N. 19th Ave. for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Feb 22, 2026
Hours
Certified by Sonic Drive-In • Feb 22, 2026
Reviews
4.1
2,331 reviews
5 stars
1,193
4 stars
568
3 stars
303
2 stars
96
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with some praising staff for being friendly and helpful, while others report rude interactions and poor service.
Order Accuracy
Many customers express frustration with incorrect orders and missing items, indicating a significant issue with order accuracy.
Food Quality
Food quality is hit or miss, with some customers enjoying their meals while others report cold food, poor preparation, and unsatisfactory taste.
App Experience
The app is frequently criticized for technical issues, making it difficult for customers to place orders or receive discounts.
Speed of Service
Customers report long wait times for orders, both in-store and through the drive-thru, leading to dissatisfaction.
- MMMichael MulkernFeb 17, 20265.0Best burgers and the best price
- MMMitchlovinJan 27, 20265.0I haven't had a Cherry slush in lots of years & years. So walked to 19ave and mountain view (where I live near) and got a EX-LG!!! Just like I remember!!! Bringing on the brain freeze!!! IT HURT SO GOOD 😊
- KKKuma KlawsJan 7, 20265.0The lady working tonight - who took the order - two cheese burgers and a coke zero / cherry and an ocean water 💦 your customer service was really amazing today just from over the speaker box ✨ I'm shook
- GGGervaisJan 7, 20261.0Found a plastic bread tie wrapped up with my burger. Phoned to let them know and the person I spoke with said that they didn't use plastic bread ties, which makes it even scarier
- AHadelina hernandezJan 4, 20261.0i order on the app every time so when i order a cherry slush i press extra cherries i went today and there were no cherries at all!! it is 30 cents for extra cherries which isnt a big deal but like come on.
Brand Certified Facts from Sonic Drive-In
Sonic Drive-In partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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