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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Phoenix, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 734 E. Greenway Pkwy for the ultimate SONIC experience!
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Customer Service
While some staff were praised for their friendliness and professionalism, others received criticism for rudeness and poor handling of complaints.
Food Quality
Feedback on food quality was mixed, with some customers enjoying the meals while others complained about cold or poorly prepared items.
Service Speed
Service speed was generally noted as quick, although there were instances of long waits and confusion during busy times.
HN
Henry Nguyen
Feb 12, 2026
1.0
Why do you guys never include syrup with your French toast sticks
edit: went again and they gave me buffalo sauce instead of syrup
NF
nicholas Faudoa
Feb 7, 2026
1.0
I have no clue what happened. I put in a online order at 11:04am. It took 10-20 minutes to get there from my house. I parked and put in my spot number but never received my food. I waited for over 30 minutes watching so many others get there orders before me. Nobody asked or came to me during that time. I thought it was because they were busy and I ordered a lot but after half an hour I hit the button and asked. They asked me for my name and if I put in my spot number several times before having to wait again. On top of everything I found out they messed up my order and had their remake everything. After finally receiving my food waiting over an hour I was only given like five coupons for the whole ordeal. I still have no clue what actually happened or caused this but I'll probably look for chili cheese fries somewhere else. I don't know if I will return to this location.
MW
Mitchell Williams
Feb 2, 2026
5.0
Try the triple smasher. That's the number two is the best burger i've ever had
TS
Ted Seltz
Feb 2, 2026
4.0
This place has always been a bit mid but their new Double Smashburger combo for $6.00 is amazing. One of the best fast food burgers that I've had in years. Large, cheesy and delicious. The crinkle cut fries were hot and crispy and quite tasty as well. Best deal in the game right now.
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AL
Aiza Lopez
Jan 28, 2026
5.0
Food was amazing, fresh great tasting. Fries were crunchy, nice and hot and fresh. From placing the order to picking it up at the end it was smooth easy and quick.