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Sonic Drive-In

4.0
(1639 reviews)
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Business Details

3411 West Union Hills Drive, Phoenix, AZ
85053, United States
(602) 789-8949
http://www.sonicdrivein.com/locations/us/az/phoenix/3411-west-union-hills-drive/store-3799
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Phoenix, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3411 West Union Hills Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
3411 West Union Hills Drive, Phoenix, AZ
85053, United States

Hours

Reviews

4.0
1,639 reviews
5 stars
796
4 stars
383
3 stars
214
2 stars
82
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly and helpful staff while others report rude service and long wait times.

Food Consistency

Food quality is inconsistent, with many customers noting cold, soggy, or poorly prepared items, while others enjoy the taste and freshness.

Order Accuracy

Numerous complaints about incorrect orders and issues with the speaker system, leading to frustration among customers.

Positive Experiences

Some customers highlight excellent service from specific employees, contributing to a positive overall experience despite other issues.
  • HC
    Hill Cooke
    Feb 17, 2026
    5.0
    Amazing place they have really good food customer service was excellent I enjoyed the shake and the hot dog that I ate. My son says he likes the burger that had
  • CB
    Carol Baker
    Jan 18, 2026
    5.0
    Love the happy hour for half priced drinks!
  • RN
    ronda nelson
    Dec 22, 2025
    1.0
    The management is terrible. Would be nice if he Were a little more helpful and not so rude to customers.
  • JJ
    Jeremy Johnson
    Dec 14, 2025
    1.0
    Burnt fires bland burger and forgot my sauce as usual.
  • CP
    Cam Perry
    Nov 21, 2025
    1.0
    My hot dog looks like they took it out of the package and then put it between the bun. Waste of my time and money
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Brand Certified Facts from Sonic Drive-In

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Certified February 22, 2026Yext Knowledge Graph
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