Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Phoenix, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3411 West Union Hills Drive for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
1,637 reviews
5 stars
795
4 stars
382
3 stars
214
2 stars
82
1 star
164
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, stale, or not prepared correctly, leading to disappointment.
Service Speed
Customers frequently mentioned slow service, with long wait times for food and incorrect orders being common complaints.
Customer Service
While some employees received praise for their friendliness and helpfulness, others were described as rude or inattentive.
Order Accuracy
Numerous reviews highlighted problems with order accuracy, including missing items and incorrect food preparation.
- RNronda nelsonDec 22, 20251.0The management is terrible. Would be nice if he Were a little more helpful and not so rude to customers.
- JJJeremy JohnsonDec 14, 20251.0Burnt fires bland burger and forgot my sauce as usual.
- CPCam PerryNov 21, 20251.0My hot dog looks like they took it out of the package and then put it between the bun. Waste of my time and money
- EWEmily WillisOct 2, 20252.0Just waited over 11 minutes for lukewarm tots and chicken. 3 other patrons received incorrect orders in the time I was waiting...
- LILance IsenseeSep 26, 20251.0Very rude come Mexican ladie walked out after we told them that we have a mobile order and gave them our name and proceeded to come out and tell use she didn’t have our food and then someone walked out with our food and we asked for sauce and he very rudely told us it’s on the bag but it wasn’t so when I told them I needed sauce they coped and attitude cause THEY HAD TO DO THERE JOB!!!!!!!!