Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Phoenix, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 748 E. Mcdowell for the ultimate SONIC experience!
Location
Hours
Reviews
4.1
2,428 reviews
5 stars
1,292
4 stars
570
3 stars
305
2 stars
93
1 star
168
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported problems with order accuracy and slow service, particularly during busy times or when using the drive-thru.
Food Quality
While some customers enjoyed the food, there were complaints about unsanitary conditions, incorrect orders, and inconsistent quality.
Customer Service
Many reviews highlighted friendly and helpful staff, although some noted a need for better training and communication.
Pricing Concerns
Several customers expressed that the prices were high for the quality of food received.
Infrastructure Problems
Frequent issues with the drive-thru intercom and overall infrastructure were mentioned, affecting the ordering experience.
- LQLinda E Quezada2 days ago5.0jeff & Anna Were amazing great customer service it’s so hard to find now & days
- JBJace BiendaraJan 5, 20263.0Always love the tots! New bacon pretzel bun smash burger was okay, but a bit dry. Service was good, but didn't realize they don't have restrooms.
- JWJ “DatHawaiianGuy” WJan 5, 20265.0Me and my ohana usually go for shakes and JUS SHAKES!
- MGMonica GonzalezDec 21, 20255.0took my son for dinner, he raved about the food! Strawberry banana shake was so delish!! onion rings were yummy as always!! he gave everything a 10!!
- KCKevin ChapmanDec 21, 20251.0Thay got my order wrong, and refused to correct the credit card transaction