Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Phoenix, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 748 E. Mcdowell for the ultimate SONIC experience!
Customers frequently reported problems with order accuracy and slow service, particularly at the drive-thru.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, unsanitary conditions, and food quality.
Staff Performance
Many reviews praised the friendliness and helpfulness of the staff, although some noted a need for better training.
Infrastructure Problems
The drive-thru and ordering systems were often described as malfunctioning, leading to frustrating experiences for customers.
AB
Antz Bert
3 days ago
4.0
Great Customer Service & Good Fast Food. Excellent Drinks... the Route 44 Cherry Lime Aid is the BEST!
LA
latasha ashley
6 days ago
1.0
Ordered and did not receive the correct items. We did not receive a receipt, but we have the transaction information because the items were purchased on the kiosk at the location.
We were given a hard time and were told there wasn't much we could
BA
Breeze M A N I A
Feb 8, 2026
1.0
It does absolutely ZERO good to be able to tip on the card if the screen doesn't work right! Fix your shit!!!!
LL
Lisa
Feb 7, 2026
1.0
The WORST Sonic in my area. A large cherry limeade should be served with 3 cherries, and if extra real cherry fruit is ordered then more should be added on top of that. 1 cherry for a $5 drink is laughable. Both of our drinks got skimped out and they can’t be bothered to answer the phone.
RR
Rene Road-Warrior
Jan 25, 2026
3.0
Had to wait to order, the employees were pretty busy, which was okay with me. They need to work on their Smash Burger. They need J.I.T.B. on advice on what to put on it. I Rate the burger a 2. The Coney Dog is always EXCELLENT. Rate is 5.
I'm in love with their Fries. Rate is 5.
The Drinks are so 🔥 ...