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Sonic Drive-In

4.0
(1280 reviews)

Business Details

4740 E. Baseline Rd., Phoenix, AZ
85042, United States
(602) 426-0733

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Phoenix, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4740 E. Baseline Rd. for the ultimate SONIC experience!

Location

Sonic Drive-In
4740 E. Baseline Rd., Phoenix, AZ
85042, United States

Hours

Reviews

4.0
1,280 reviews
5 stars
621
4 stars
313
3 stars
170
2 stars
51
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and helpful staff, but also noted issues with slow service and incorrect orders.

Food Consistency

While some customers enjoyed the food, others experienced problems with incorrect orders, burnt items, and inconsistent quality.

Drive-Thru Experience

Many reviews highlighted long wait times and difficulties with the drive-thru ordering process.

Positive Staff Interactions

Several customers praised specific staff members for their exceptional service and friendliness.
  • KD
    Kate D
    1 day ago
    1.0
    If there’s one restaurant I absolutely do not recommend, it’s Sonic Drive-In. If you’re looking for good service, respectful treatment, and decent food — this is not the place. One star. You might get a polite smile at first, but don’t be surprised if you end up waiting 10 minutes with no updates and no attention. And if you try to ask about your order, be prepared to be ignored again. A smile means nothing if there’s no actual service behind it. If you’re running a service business, you need to actually provide service. Experiences like this make customers never want to come back. There’s no sense of care, no urgency, no feeling that you matter as a guest. Some places honestly shouldn’t stay open if this is the level of service they provide. When you compare it to places like Chick-fil-A — where employees consistently smile, try to help, and make you feel welcome — the difference is obvious. There, you feel like a valued customer. At Sonic, you feel invisible. This is not the place where you’ll receive anything extraordinary — unless you count a fake smile and wasted time.
  • MA
    Michael Allen
    Jan 26, 2026
    5.0
    Nice people, helpful, as good as other Sonic locations
  • SD
    Stephen Delci
    Jan 21, 2026
    5.0
    Reece is a master of his craft amd the pride in his work shows
  • JB
    Jay B
    Jan 11, 2026
    1.0
    Waste of time and money. Food sucks, workers are lazy and dont care.
  • EL
    Estrella Lopez
    Nov 17, 2025
    5.0
    I just wanna say that I am never disappointed when I come to the sonic on 48st and Baseline. Everyone is always super friendly, in a great mood and my order is always on point. Love coming to this spot anytime of day is a great time.

Brand Certified Facts from Sonic Drive-In

Sonic Drive-In partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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