Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Phoenix, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4740 E. Baseline Rd. for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
1,272 reviews
5 stars
615
4 stars
313
3 stars
170
2 stars
51
1 star
123
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and upbeat staff, although some reported slow service and incorrect orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and long wait times, leading to frustration among customers.
Food Quality
While some customers enjoyed the food, others reported issues such as burnt items and inconsistent quality.
Drive-Thru Experience
Several customers expressed dissatisfaction with the drive-thru process, citing long wait times and difficulties in placing orders.
Positive Atmosphere
Despite some negative experiences, many customers appreciated the overall atmosphere and friendliness of the staff.
- ELEstrella LopezNov 17, 20255.0I just wanna say that I am never disappointed when I come to the sonic on 48st and Baseline. Everyone is always super friendly, in a great mood and my order is always on point. Love coming to this spot anytime of day is a great time.
- PEPreston ENov 4, 20255.0Tempe isn't that great but it's not their fault. But everything thing else was great!
- KWKenneth WinchellOct 31, 20255.0Great on line deals.
- JZJessica ZitoOct 13, 20255.0Always greeted positively.
- JCJacob CottonSep 16, 20251.0I have never left a review before but this was a particularly terrible experience. I still wouldn’t have left a review, but I just got a targeted ad for sonic on Instagram, and that just felt too rude. I ordered a double cheese burger without onion, a mini milkshake, and a sprite without ice. After sitting in the drive through for 15 minutes, someone finally comes out with my order. I asked to confirm that there were no onions on the burger. The employee stated that it doesn’t come with onion, despite there being onion in the picture on the drive through menu. Also, there are no mobile card readers, so the employee has to come outside with my food, confirm that I’m the one who ordered it, then take my card, and the entire order, back inside again before finally coming back out. Sure enough, when I got home, every single element of my order was wrong: the burger had onion, the drink had ice, and the milkshake was the wrong size. I don’t expect anything to change but screaming into the void of the internet feels cathartic.