Brand Certified
Sonic Drive-In
3.7(1749 reviews)
Certified by Sonic Drive-In • Feb 22, 2026
Business Details
10210 West Indian School Road, Phoenix, AZ
85037, United States
Certified by Sonic Drive-In • Feb 22, 2026
(623) 872-7773
Certified by Sonic Drive-In • Feb 22, 2026
http://www.sonicdrivein.com/locations/us/az/phoenix/10210-west-indian-school-road/store-4056
Certified by Sonic Drive-In • Feb 22, 2026
About
Certified by Sonic Drive-In • Feb 22, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Phoenix, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 10210 West Indian School Road for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Feb 22, 2026
Hours
Certified by Sonic Drive-In • Feb 22, 2026
Reviews
3.7
1,749 reviews
5 stars
745
4 stars
385
3 stars
210
2 stars
112
1 star
297
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes for simple orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.
Food Quality
Many customers complained about receiving cold, overcooked, or stale food, leading to dissatisfaction with their meals.
Customer Service
Several reviews mentioned rude or unhelpful staff, with a lack of proper management and training contributing to poor experiences.
Location Issues
The physical appearance of the location and operational issues, such as broken signs and malfunctioning equipment, were noted as concerns.
- JSJason Sandlin3 days ago4.0My cheeseburger tasted like it was reheated from the night before.
- RHRobert HensingerFeb 20, 20265.0Great
- AUAlex UdaveFeb 17, 20265.0When I need a shake fix. Sonic is the place
- MMMimi MezaFeb 12, 20261.0If you live Sonic like me DO NOT GO HERE! I pressed the button to order, and was asked to wait for over 10 minutes! A car pulled up next to me and there were helped just fine. Got their food and left before I even ordered. When I pressed the button again I was asked AGAIN to wait. I had to call the location and ask for a manager to get ANY HELP! Even then she was very helpful. Terrible experience. It’s not like it was busy either the employees are just LAZY!
- SPsheyla PalmerosJan 17, 20261.0I honestly don’t know how this place has any good Stars. We ordered 2 shakes and chili cheese fries and it took us 40 minutes to get our food out!!. I had to get out of my car and let them know that I had checked in and what number I was in, and still, they didn’t know about my order until I brought it up when I came out to check on my order. I have never experienced such bad customer service in my life at a fast food place. Save your energy , save your time and save your money!! Stay away from this establishment. Maybe that’s how they will learn to hire better employees.
Brand Certified Facts from Sonic Drive-In
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Certified February 22, 2026Yext Knowledge Graph
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