Customer Service
Many customers praised the friendly and attentive service from staff, highlighting specific employees for their exceptional service.
Food Quality
Overall, the food received positive feedback for being delicious and fresh, with specific mentions of items like burgers, tater tots, and shakes.
Order Accuracy
Several reviews noted issues with order accuracy, including missing items and incorrect orders, particularly in the drive-thru.
Speed of Service
While many customers appreciated the fast service, there were complaints about long wait times and understaffing during busy periods.
App Experience
Customers expressed frustration with the app's usability and issues with online orders, including delays and incorrect items.