Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the staff for their friendliness, attentiveness, and exceptional service, with specific mentions of employees like Kayleigh, Ramses, and Maddy.
Food Quality
The food received mixed reviews; while many enjoyed the burgers and sides, some criticized the greasiness and inconsistency in food preparation.
Cleanliness
There were complaints about cleanliness, particularly regarding the dining area and food preparation standards, which affected some customers' experiences.
Speed of Service
Customers noted varying wait times for food, with some experiencing delays during busy periods, while others appreciated the fresh preparation.
DD
Danielle
3 days ago
5.0
Hailey made my burger taste like unicorns and rainbows with her whimsical atmosphere, i dont think my burger wouldve tasted good if it wasnt for haileys great service. Idc if she didnt even cook it, she radiates good vibes, give that girl a raise!
FW
Frank West
5 days ago
5.0
Visiting my parents, I’m from Seattle, we were out all day and wanted something quick. I love a smash burger so we decided on this place. Didn’t disappoint! My mom and I shared a double Colorado smash burger, great flavor with the grilled peppers, just enough spice. If I was getting one by myself I think I’d go for the single, even though it was smashed properly, it was still quite big! We also shared a side of crispy Brussel sprouts, and they were also delicious! Cooked better than some nicer full service restaurants in my opinion. My dad got the cheesy mac big dog, and he enjoyed it as well, and it was a big looking dog like the name suggests! They also have a small beer/seltzer selection and he opted for an IPA, pretty cool that they offer that in addition to sodas and milkshakes. None of us got a milkshake but I saw some people taking them to go and I was jealous! They clearly make them by hand. Service was great too, Kayleigh was very friendly and helpful. 10/10 would recommend if you’re looking for something fast and casual but also good quality! I would definitely come here again when visiting in the future.
LL
Lisa Lopez
Feb 18, 2026
5.0
I just want to thank Hailey the cashier who went above snd beyond to help me out since it was my first time there i struggle went dental issues and she recommended me CYO Chicken Burger and i was so satisfied. Best customer service ever . I will definitely be back . The cooks were very politas well.
SS
sprinklzN360
Feb 7, 2026
1.0
I came in to get a shake and it was amazing but l could t help but notice the manager on duty was not wearing a hat in the back of the house. I believe her name was Leah something like that, but either way I find that very unsanitary. I may seem like I am nit picking but I work in the food industry myself and it is policy to wear a hat in the back regardless of what you are doing. PLEASE have this addressed as it is unsanitary and could lead to upset customers. Aside from that Ashley who made my shake was very respectful and very helpful. I also want to add the only thing worth getting is the shakes. The food is awful and is very expensive. It’s overly greasy and honestly I would rather just cook at home or go to in an out right down the street.
KB
Kai Buie
Feb 7, 2026
1.0
After Tax over $35 for 1 burger, 1 side of fries, 1 side of chili and 2 large drinks. Do not eat here it's not worth it, they don't have meals just so they can charge you more for individual items. Very fast food atmosphere with a dirty drink station that looks empty. What a waste of money. They ran out of half the menu so we kept having to change our minds about what we wanted to eat, overall horrible experience and I won't be eating here again. I should have gone to PotBelly next door, I would have at least been able to get a meal.
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, chicken sandwiches, salads, sides, and handspun Haagen-Dazs® milkshakes made with fresh, premium ingredients.
What are the operating hours of Smashburger?
Smashburger is open Monday to Thursday and Sunday from 10:00 AM to 9:30 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.
Does Smashburger provide delivery and takeaway options?
Yes, Smashburger offers delivery and takeout services along with the option to order and pay ahead through their website and app.
Is Smashburger suitable for families and customers with accessibility needs?
Yes, Smashburger welcomes families and provides wheelchair-accessible entrances, parking, seating, and restrooms. They also have high chairs available for children.
Does Smashburger serve breakfast, lunch, and dinner?
Yes, Smashburger serves breakfast, lunch, and dinner with a menu featuring various options throughout the day.
What payment methods are accepted at Smashburger?
Smashburger accepts debit cards, credit cards, and mobile NFC payments. They do not require cash-only payments.
Are there nearby restaurants around Smashburger where I can explore more dining options?
Yes, nearby dining options include Chronic Tacos for Mexican cuisine, Menchie's for frozen yogurt, and Potbelly Sandwich Shop for sandwiches and delicatessen items, making it easy to explore diverse meals in the area.
What nearby places can help customers get to Smashburger?
Nearby places such as Verizon and Pioneer Mortgage Company serve as local landmarks. Additionally, Starbucks and Chronic Tacos are nearby spots where customers might stop before or after their Smashburger visit.
Are there dessert options near Smashburger for after-meal treats?
Yes, Menchie's frozen yoghurt shop and Yogis Grill Japanese restaurant are nearby and offer delicious dessert and dining options to enjoy after your Smashburger meal.
Does Smashburger have outdoor seating for customers?
Yes, Smashburger offers outdoor seating options for customers to enjoy their meals in an open-air atmosphere.
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