Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Staff members, particularly Ramses, Maddy, and Chris, received high praise for their friendliness, attentiveness, and helpfulness.
Food Quality
While many customers enjoyed the burgers and fries, there were mixed reviews about the greasiness and seasoning of certain items.
Cleanliness
Some reviews noted that the restaurant could improve on cleanliness, particularly regarding tables and the dining area.
Service Speed
Several customers experienced long wait times for their food, indicating a need for better staffing or management during busy periods.
HP
Horizon PTA
Dec 29, 2025
5.0
Dymitrea was our waitress and she went above and beyond. We ate inside and I’m not able to eat a lot of food at one time and I saw the rosemary taters, but I chose not to order bc I wouldn’t be able to eat them and made a comment that I’d have a couple of my husbands fry’s.
I ordered my custom burger on lettuce, to ensure I could eat it all and bless this child, when she brought my order, she brought me a small side of the taters to try! She said they had a few leftover from an order and didn’t want me to pass up an opportunity to taste these great tater tots.
Well not only was my burger great, but those rosemary tater tots were amazing! My husband’s fry’s were delicious as well, but those tater tots were delicious!!!
Needless to say, we passed her a special tip and I wanted to post this review to not only brag about the food but Dymitrea. She didn’t have to do this but made a choice to make my evening. Thank you again! If you’re corporate and see this review, make sure you treat her good bc we both know how difficult it is to get employees that know how to represent your establishment. She is the reflection of what everyone that works in the food industry should work to be like. I wish her great success in her life. Great job done to both Smash-burger & Dymitrea. ( I hope this is her name, as it was the only name on our ticket) store #1357, 12/29/25 @ 5:29PM
MA
Maria Amparan
Dec 29, 2025
5.0
35th and Peoria location never disappoints. D is amazing. She was patient with me since I don’t really eat smash. Very professional and friendly. She would be the reason I would only go to this location
DD
Danny
Dec 27, 2025
4.0
Came here to switch it up from our typical In-n-out or Shake Shack rotation. No complaints. Tried the Jalepeño Smash and Classic Smash, with the unusual but decent brussel sprouts side. Tender meat and heavily seasoned. Food was good overall, with standout service from Maddy compared to what you’d expect at any other burger spot. We’ll probably be back again.
DD
Dee
Dec 27, 2025
5.0
Had the pleasure of placing my order with Chris. He greeted me as he was getting orders prepared to go out. My order was in and I was out the door in under 10 minutes. But not before Chris thanked me and wished me a Happy New Year. Great personality! He made the atmosphere and the service! Burgers and fries were hot and fresh. Great food! ** I was sharing my great experience at this location with my husband and before I could even mention a name, he said “was his name Chris?” ** Thank you for such great customer service and a genuine experience!
JC
Joseph Cocchiola
Dec 23, 2025
1.0
Other than waiting a 1/2 hour for my food,
. When it came it was beyond greasy. Not sure if it was just my food or what. But I will not be returning. On a lighter note the girl who took my order was great and she was very apologetic about how long it took. I simply told her I understand not to worry about it. But in my opinion if you make someone wait that long for there food at least make it good. Also I realize it is upper managements fault for not being equipped with enough employees and or enough equipment for turning around a higher volume of food if needed.
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, chicken sandwiches, salads, sides, and handspun Haagen-Dazs® milkshakes made with fresh, premium ingredients.
What are the operating hours of Smashburger?
Smashburger is open Monday to Thursday and Sunday from 10:00 AM to 9:30 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.
Does Smashburger provide delivery and takeaway options?
Yes, Smashburger offers delivery and takeout services along with the option to order and pay ahead through their website and app.
Is Smashburger suitable for families and customers with accessibility needs?
Yes, Smashburger welcomes families and provides wheelchair-accessible entrances, parking, seating, and restrooms. They also have high chairs available for children.
Does Smashburger serve breakfast, lunch, and dinner?
Yes, Smashburger serves breakfast, lunch, and dinner with a menu featuring various options throughout the day.
What payment methods are accepted at Smashburger?
Smashburger accepts debit cards, credit cards, and mobile NFC payments. They do not require cash-only payments.
Are there nearby restaurants around Smashburger where I can explore more dining options?
Yes, nearby dining options include Chronic Tacos for Mexican cuisine, Menchie's for frozen yogurt, and Potbelly Sandwich Shop for sandwiches and delicatessen items, making it easy to explore diverse meals in the area.
What nearby places can help customers get to Smashburger?
Nearby places such as Verizon and Pioneer Mortgage Company serve as local landmarks. Additionally, Starbucks and Chronic Tacos are nearby spots where customers might stop before or after their Smashburger visit.
Are there dessert options near Smashburger for after-meal treats?
Yes, Menchie's frozen yoghurt shop and Yogis Grill Japanese restaurant are nearby and offer delicious dessert and dining options to enjoy after your Smashburger meal.
Does Smashburger have outdoor seating for customers?
Yes, Smashburger offers outdoor seating options for customers to enjoy their meals in an open-air atmosphere.