Smashburger

4.2
1533 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
3121 W Peoria Ave., Phoenix, AZ
85029, United States

Hours

Reviews

4.2
1,513 reviews
5 stars
907
4 stars
297
3 stars
137
2 stars
63
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from staff members, particularly mentioning individuals like Maddie, Anastasia, and Brennan.

Food Quality

The food received mixed reviews; while many enjoyed the burgers and fries, some noted issues with saltiness and overcooking.

Cleanliness

Several reviews highlighted cleanliness in the restaurant, though some customers reported dirty tables and patio areas.

Speed of Service

Customers frequently commented on the quick service, with many noting that their food arrived promptly.

Customer Experience

Overall, many customers expressed a positive dining experience, appreciating the welcoming atmosphere and helpful staff.
  • KP
    kenia padilla
    Nov 9, 2025
    5.0
    Food is always good, personal favorite double smash burger with jalapeños and the tatter toots they Are delicious, service was excellent as usual, Maddie was great very attentive and friendly great customer service, the atmosphere was okay floor a little dirty but understandable is Sunday 3 pm
  • BK
    Bentley Kusreau
    Nov 8, 2025
    5.0
    The food is always delicious. Today was no different. I like it when a restaurant lives up to my expectations. There are many options on the menu. Smashburger used to have haystack onion rings, but they're no longer on the menu.
  • MM
    Mike Melis
    Nov 8, 2025
    5.0
    My first time at Smash Burger. Chris was professional and friendly and the restaurant was clean and inviting. Food was served hot and tasty. I think a bacon chili cheeseburger should be an option at least on the build your own. Other than that I will definitely will come back again.
  • SN
    seth navas
    Nov 1, 2025
    3.0
    Went specifically to try the Colorado hot dog and it was pretty darn good. Messy, but good! The Nashville hot fries were pretty lacking, not very seasoned and just sitting in oil. Ehh. Service was fine, but the table was sticky and it was just kind of a boring vibe inside. Not a bad visit but I'm still gonna stick to not frequenting this place very often.
  • PP
    Phoenix
    Oct 26, 2025
    3.0
    Update: finally got my order a full half hour after it got to the kitchen. 4:41. I can see that during dinner rush, not predinner. Fries were not fresh on top of everything else Slow. Time on my receipt is 4:11, it is 4:27 as I write this and still waiting on my dine in order. Dining room is not crowded. To go orders are not crowded. There is one cook in the kitchen. Rather disappointed. Haven't seen anyone that appears to be management. Should probably hire a manager for this location. And perhaps another cook.

Frequently Asked Questions About Smashburger

What type of food does Smashburger offer?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, chicken sandwiches, salads, sides, and handspun Haagen-Dazs® milkshakes made with fresh, premium ingredients.

What are the operating hours of Smashburger?

Smashburger is open Monday to Thursday and Sunday from 10:00 AM to 9:30 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.