Smashburger

3.8
963 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
950 E. Bell Rd., Phoenix, AZ
85022, United States

Hours

Reviews

3.8
963 reviews
5 stars
534
4 stars
130
3 stars
82
2 stars
53
1 star
164

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they were delicious and fresh, though some mentioned issues with over-seasoning and incorrect orders.

Service Issues

Several reviews highlighted inconsistent service, with some staff being friendly and attentive while others were reported as rude or inattentive.

Cleanliness

While some customers noted that the restaurant was clean, others reported unsanitary conditions, particularly in the restrooms.

Order Accuracy

Multiple customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.

Pricing Concerns

Many customers felt the prices were high for the quality and quantity of food received.
  • CR
    Christina Renault
    Jan 1, 2026
    5.0
    Zane had great customer service. He was so nice and made sure we had everything we needed. Great atmosphere!
  • WY
    Wesley Yule
    Dec 27, 2025
    5.0
    Zane was very friendly and helpful
  • CD
    Chuck Doria
    Dec 18, 2025
    5.0
    Hell of a lot better then "in and out" burger. At least here you can actually taste the meat.
  • CZ
    Chris Z
    Dec 12, 2025
    5.0
    The staff is always super friendly and the restrooms have always been clean every time I’ve visited.
  • SW
    Stephanie Whiteman
    Dec 12, 2025
    5.0
    Awesome burgers! Wonderful staff! First time eating here and we are sure to come back!!

Frequently Asked Questions About Smashburger

What types of food does Smashburger serve?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the opening hours of Smashburger at 950 E. Bell Rd.?

The restaurant is open daily from 10:00 AM. Monday to Thursday and Sunday until 9:30 PM, and Friday and Saturday until 10:00 PM.