Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers generally praised the burgers and fries, noting they were delicious and fresh, though some mentioned issues with over-seasoning and incorrect orders.
Service Issues
Several reviews highlighted inconsistent service, with some staff being friendly and attentive while others were reported as rude or inattentive.
Cleanliness
While some customers noted that the restaurant was clean, others reported unsanitary conditions, particularly in the restrooms.
Order Accuracy
Multiple customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
Pricing Concerns
Many customers felt the prices were high for the quality and quantity of food received.
CR
Christina Renault
Jan 1, 2026
5.0
Zane had great customer service. He was so nice and made sure we had everything we needed. Great atmosphere!
WY
Wesley Yule
Dec 27, 2025
5.0
Zane was very friendly and helpful
CD
Chuck Doria
Dec 18, 2025
5.0
Hell of a lot better then "in and out" burger. At least here you can actually taste the meat.
CZ
Chris Z
Dec 12, 2025
5.0
The staff is always super friendly and the restrooms have always been clean every time I’ve visited.
SW
Stephanie Whiteman
Dec 12, 2025
5.0
Awesome burgers! Wonderful staff! First time eating here and we are sure to come back!!
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the opening hours of Smashburger at 950 E. Bell Rd.?
The restaurant is open daily from 10:00 AM. Monday to Thursday and Sunday until 9:30 PM, and Friday and Saturday until 10:00 PM.
Does Smashburger provide delivery services?
Yes, Smashburger offers delivery every day from 10:30 AM to 8:30 PM on weekdays and Sundays, and until 9:30 PM on Fridays and Saturdays.
Can I order Smashburger's food online or through an app?
Yes, you can order online via their website or through the Smashburger app available on the Apple App Store.
Does Smashburger have seating available inside and outdoors?
Yes, Smashburger offers seating both indoors and outdoors for customers.
Is Smashburger accessible for wheelchair users?
Yes, Smashburger has wheelchair-accessible entrance, parking, seating, and restrooms.
Does Smashburger serve breakfast, lunch, and dinner?
Yes, Smashburger serves breakfast, lunch, and dinner.
Are there any nearby restaurants where I can find different food options?
Nearby you can find Blaze Pizza for quick pizzas, Cafe Rio for Mexican cuisine, Yogis Grill for sushi and Japanese dishes, and Raising Cane's for chicken specialties.
Is there a coffee shop near Smashburger where I can get coffee or donuts?
Yes, Dunkin' is a nearby coffee shop and bakery where you can enjoy coffee and donuts before or after your meal at Smashburger.
What other services are available in the area around Smashburger?
In the vicinity, you'll find beauty salons like Arizona Hair Company and La Vie En Nail Spa, a boxing gym called TITLE Boxing Club Phoenix 9th and Bell, and convenience stores like 7-Eleven.