Location.com logo
Brand Certified

Smashburger

3.8
(970 reviews)

Business Details

950 E. Bell Rd., Phoenix, AZ
85022, United States
(480) 378-9060
https://smashburger.com/locations/us/az/phoenix/950-e-bell-rd

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
950 E. Bell Rd., Phoenix, AZ
85022, United States

Hours

Reviews

3.8
970 reviews
5 stars
538
4 stars
130
3 stars
82
2 stars
55
1 star
165

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they were delicious and fresh, although some mentioned issues with over-seasoning and soggy fries.

Service Issues

Several reviews highlighted inconsistent service, with some staff being friendly and attentive while others were reported as rude or dismissive.

Cleanliness

While many customers noted that the restaurant was clean, there were complaints about unsanitary conditions in the bathrooms and a few instances of poor maintenance.

Order Accuracy

Multiple customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.

Pricing Concerns

Some customers felt the prices were too high for the quality and quantity of food received.
  • MG
    Marilou Garcia
    Feb 20, 2026
    5.0
    Was good 😊
  • RH
    Renee Heggem
    Feb 17, 2026
    5.0
    Food and service is always good here. I love the burgers and the sweet potato waffle fries are so good!
  • TH
    Tinamarie HewLen-Castro
    Feb 6, 2026
    5.0
    Great burgers! Outstanding service. This was our first visit. Jeff was super awesome and took the time to walk us through the menu and make suggestions. Would definitely return!
  • MB
    Mahogany Bello
    Jan 27, 2026
    5.0
    Very clean and staff were nice and welcoming
  • MA
    Mike Van Andre
    Jan 25, 2026
    1.0
    Ordered two dogs as a meal. 11 minutes later, the fries didn't come out with the dogs. Counter person had to go back to the kitchen and dish up our fries. It wasn't busy, one other couple was there, a couple of take out orders came and went. I used their complaint url and gave them all the details. Now I get an email asking for a scan of the receipt. I'm not doing that. I gave you enough info. I'm not asking for a comp, coupon nor freebie. A simple apology would've been enough, coupled with an assurance that you'll try to do better next time. We're not going back. Ever.

Frequently Asked Questions About Smashburger

What types of food does Smashburger serve?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the opening hours of Smashburger at 950 E. Bell Rd.?

The restaurant is open daily from 10:00 AM. Monday to Thursday and Sunday until 9:30 PM, and Friday and Saturday until 10:00 PM.

Brand Certified Facts from Smashburger

Smashburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: