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Safeway

4.2
(1492 reviews)

Business Details

550 E Bell Rd, Phoenix, AZ
85022, United States
(602) 863-4194

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 550 E Bell Rd, Phoenix, AZ. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (602) 863-4194. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
550 E Bell Rd, Phoenix, AZ
85022, United States

Hours

Reviews

4.2
1,492 reviews
5 stars
869
4 stars
311
3 stars
144
2 stars
69
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rude management and poor customer service experiences, particularly in the deli and pharmacy.

Cleanliness

The store is generally reported as clean and well-maintained, contributing to a pleasant shopping environment.

Stock Issues

Numerous reviews highlighted problems with stock availability, including out-of-date produce and items not being in stock despite being advertised.

Pricing

Customers noted that prices are often higher than competitors, with some expressing dissatisfaction over perceived inflated prices and lack of good deals.

Management Concerns

Several reviews pointed to poor management practices, including lack of urgency during busy times and inadequate staff training.
  • CC
    Corey
    Feb 13, 2026
    5.0
    Excellent grocery store.neat and clean.lots of fair prices as well as great discounts.the workers are very friendly and helpful, courteous ect.. Martha one of the workers was excellent .she really helped me out when needed.much appreciate it.. A+ cool vibes.
  • BD
    Bill Dettman
    Feb 9, 2026
    5.0
    The Store is very clean,Nice discounts,and a very good selection of products.
  • PM
    Patrick Matson
    Jan 28, 2026
    5.0
    Excellent market!
  • NH
    N H
    Jan 23, 2026
    4.0
    Although they didn't have everything I went there for, they had most of what I needed. The staff was very friendly, many if them said "hi" to me as I went by them.
  • GA
    George Arvanitis
    Jan 15, 2026
    1.0
    Title: Disgraceful Management - Greed Over Customer Service Rating: ⭐☆☆☆☆ I am beyond frustrated with my experience at this Safeway. I completely understand that stores have policies and apps designed for savings. I don’t have a problem with technology or rewards programs in principle. However, I have a massive problem with how this location’s management treats loyal customers. I was at the checkout with a bill well over $100. The cashier, who was actually trying to be helpful, was ready to assist me with a digital discount I couldn't access. Before they could help, a manager abruptly intervened and shut the entire interaction down. They didn't just enforce a policy; they were rude and dismissive, stating, "No, you can't do this. Download the app or pay the full price." and the product was removed from the cart. I placed the product back in the cart. Because I didn't have the app active at that exact moment, I was forced to pay an extra $4 on a single item despite spending a fortune at their store. It’s not about the two dollars; it’s about the principle and the sheer greed displayed by the manager. To stand there and block a helpful employee from providing basic customer service over a couple of bucks on a $100+ tab is shameful. It is clear that management at this 7th St and Bell Rd location cares more about forcing app downloads than they do about the actual human beings shopping in their aisles. Shame on the manager, who appeared to be riding on a high horse and enjoying the power. Pure lack of empathy and blatant greed. Her manager did offer a rebate. I explained if it were the $4.00 I was conserned with I wouldn't be shopping in one of the most expensive supermarkets in the area!

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Safeway

Safeway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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