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Safeway

4.2
(3607 reviews)

Business Details

520 W Osborn Rd, Phoenix, AZ
85013, United States
(602) 274-7422

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 520 W Osborn Rd, Phoenix, AZ. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (602) 274-7422. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
520 W Osborn Rd, Phoenix, AZ
85013, United States

Hours

Reviews

4.2
3,607 reviews
5 stars
2,015
4 stars
884
3 stars
388
2 stars
105
1 star
215

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and providing excellent service, particularly in the butcher and bakery departments.

Cleanliness

The store is frequently noted for being clean and well-organized, contributing to a pleasant shopping experience.

Inconsistency

Customers expressed frustration with inconsistent information regarding store hours and product availability, leading to a lack of trust in the store's operations.

Pricing Issues

Several reviews mentioned that prices are perceived as high compared to competitors, with some customers feeling that the quality does not justify the cost.

Customer Service

While some staff were commended for their service, there were multiple complaints about poor customer service experiences, particularly in the bakery and customer service departments.
  • DS
    Diana Seretis
    Feb 15, 2026
    5.0
    Georgia our cashier was an absolute gem! She really went above and beyond to help my family and I with something and should be recognized for how wonderful she is. Thank you Georgia
  • MS
    Max Shapiro
    Feb 12, 2026
    1.0
    First time I used the pick up function in the Safeway app. All bad. More like Unsafeway. Jerks left out my medicine.
  • JS
    Josh S.
    Feb 5, 2026
    2.0
    I rarely go to Big Chain grocery stores anymore because the coupon and the sales items are deceiving. You either have to scan or buy a certain amount and it's unscrupulous business practices.
  • WD
    Will Dinsmore
    Feb 3, 2026
    1.0
    This location now uses dynamic pricing. Dynamic pricing can be used by companies to extract the maximum amount of profit out of customers by changing prices based on things like remaining stock, time of day, day of the week, store traffic, etc. Prices can literally change between the time you pick up an item from the shelf and check out. We have already seen how this practice negatively affects the cost of online products for the consumer. It is an incredibly predatory and disgusting practice to be using this pricing strategy on groceries that people literally need to survive. This is my closest grocery store and I have shopped here every week for 5 years, despite there being cheaper alternatives a little further away. After today I will not be shopping here again.
  • JI
    JANET deGUGLIELMO (QUEEN VICTORIA II)
    Jan 25, 2026
    5.0
    Purchased this wine today after working at USPS OSBORN , and wanted to celebrate my birthday . I couldn't drive over to Trader Joe's where I would normally get my Sangiovese Grifone Wine, and decided to try a new wine! I have to say how pleasantly amazed I am ..... this wine was normally $20 and I got it for only $13 .... the taste is unique fruity and definitely true it's DOC ... please taste and see for yourself

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Safeway

Safeway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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