Safeway

4.2
3538 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 520 W Osborn Rd, Phoenix, AZ. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (602) 274-7422. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
520 W Osborn Rd, Phoenix, AZ
85013, United States

Hours

Reviews

4.2
3,538 reviews
5 stars
1,974
4 stars
873
3 stars
381
2 stars
102
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for rudeness and lack of professionalism.

Cleanliness

The store is frequently noted for being clean and well-organized, contributing to a pleasant shopping experience.

Product Availability

Customers appreciate the variety and availability of products, though some express frustration over high prices and inconsistent stock.

Deli and Prepared Foods

The quality of deli items and prepared foods received mixed reviews, with some customers enjoying the offerings while others reported poor quality.

App and Discounts

Many customers are dissatisfied with the functionality of the Safeway app and the difficulty in accessing discounts, particularly for elderly shoppers.
  • GG
    Gloria Gonzalez
    6 days ago
    5.0
    Cashiers are very nice, they are attentive , with their smile they make feel they know you for ever
  • SS
    Shaniqua
    Nov 10, 2025
    4.0
    I was grocery shopping and when it came time to check out one of the cashiers name was Alex C and he was a great listener and he helped me so good to the point I was not understanding how to work the Safeway app to save coupons for you know savings he helped me and I know it took a lot of patience to do that and a lot of you know cuz I was not knowing anything about it I think he deserves to be promoted or something because he have great customer skills he's awesome and amazing at this point I would recommend this store to everyone.
  • MM
    Marie
    Nov 9, 2025
    5.0
    Clean Store, East to find items, Staff eager to assist you. Shout Out to 🏆Vanessa very understanding and considerate. thank You
  • JO
    Johnny O
    Oct 30, 2025
    5.0
    Helpful polite workers willing to help when needed. Also keep the store clean. Great shopping experience.
  • AS
    Arianna Seawright-Valenzuela
    Oct 24, 2025
    1.0
    I went to this Safeway at 7am, got the 1 item I went there for & then was thinking about getting Starbucks. I walked near the area & was trying to find a drink order on my phone before walking over to the kiosk. The male Starbucks manager says “what do you want”, which I found rude. Typically you say Hi, or Good Morning when you greet someone. The vibe was immediately thrown off, so I felt uncomfortable. I continued to walk over to him & tell him, sorry I was looking for the order on my phone. I found it & had a momentary stutter, & he seemed annoyed with me. He wasn’t reaching for a cup & wasn’t prepared when he called me over, so I don’t know why he was in such a rush to call me over & be rude in the first place. I kept messing up when I was trying to say the order, so I turned my phone & asked if he could read it. He said “no I can’t, I don’t have glasses to read it” & that I completely understand, but the rude demeanor & condescending tone didn’t help. If you don’t want to show people good customer service or aren’t a morning person, there is no reason to be working a morning shift, or customer service. I did end up walking away & let him know he was rude.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!