Safeway

4.3
698 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 4747 E Greenway Rd, Phoenix, AZ. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (602) 996-5635. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
4747 E Greenway Rd, Phoenix, AZ
85032, United States

Hours

Reviews

4.3
698 reviews
5 stars
425
4 stars
151
3 stars
55
2 stars
26
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others, particularly at the pharmacy and customer service desk, received criticism for rudeness and lack of attentiveness.

Cleanliness and Organization

Many customers appreciate the cleanliness and organization of the store, noting that it is well-stocked and easy to navigate.

Pharmacy Experience

The pharmacy is frequently highlighted for its excellent service, with many customers expressing satisfaction with the staff's efficiency and friendliness.

Product Quality Issues

Several reviews mention concerns about expired or low-quality products, particularly in the deli and produce sections, indicating a need for better inventory management.

Staffing and Management

There are complaints about understaffing and management issues, particularly regarding the deli and checkout services, which have led to longer wait times and customer frustration.
  • VT
    Veronika Tops
    4 days ago
    1.0
    Not a friendly experience for POC customers. This was my first and last time going to Safeway. The old white male employee in the cheese section kept staring at me while I was trying to clip a coupon. When I went to grab another cheese, he kept talking with an old white couple who wouldn’t move out of the way. I said “excuse me” and “thank you,” but they just stared at me like I was in the wrong. Then at self-checkout, the female worker acted like I was trying to steal the items in my cart, when I was simply trying to do two separate transactions because my coupons had transaction limits. Overall, a very uncomfortable and disappointing experience.
  • JW
    Julian Watchman
    Oct 21, 2025
    5.0
    They have what I needed
  • DL
    Deborah Lawton
    Sep 30, 2025
    1.0
    Yesterday We had online appts for Covid and flu vaccines yesterday at 11:30. There was only one pharmacist and she said we might be delayed 30-60 minutes or reschedule. I know she was overwhelmed but my patients are elderly, incontinent and disabled and from an Assisted Living facility. The pharmacy policy must be to take all other pharmacy clients before scheduled vaccines. Until I told her I had to get them back home, she said she would do the vaccines next. That was 1:00pm! This was a very painful experience for the patients. Get more help in the pharmacy! Please!!
  • WA
    wendy Anderson
    Aug 14, 2025
    5.0
    Nice
  • MM
    Mona
    Aug 9, 2025
    2.0
    I have been shopping at this location for 40 years all toll. Everyone was always kind and customer service was great. Over the past few months it has been going down hill. WHAT IS GOING ON! I had a run in with the meat manager and when I discussed how I was told the truck is coming in onThursday, a fact that was untrue but I later learned this was her first day, he yelled at me and said, I'm the only one who can cut meat! I said I understood she is new now. Then he proceeded to yel. What do you want from me; we are understaffed, under paid and overworked. I was a gasp. Later called MOD. She was supportive and kind. New deli worker folded all deli items, cheeses were solid block by the time i got home, bags were torn, no way to close. WTH. And all the pharmacy people have been gone since may. You guys need better leadership! Shaylenne and Johnatan were ideal customer service associates. Most everyone is new. Very telling as a corporation! Safeway owner. Shayleene and Johnathan have been gone since may. This must be ai response or you don't know what's going on either.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!