Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches that offer high quality, value and flavor. With five generations of experience, every piece of every recipe is original, ensuring Rosati's serves one-of-a-kind dishes from a one-of-a-kind family. As one of the oldest surviving family pizza brands in the U.S., the Rosati name has been firmly established in the city of Chicago and its suburbs. Generations have grown up with the brand and continue to spread it to every corner of the country. Transplanted Chicagoans all over the map have helped bring their favorite pizzeria to 150+ locations across twenty states.
Customers generally praised the pizza for its taste and quality, particularly the thin crust and deep dish options.
Customer Service
Service was frequently highlighted as friendly and welcoming, although there were notable complaints about poor service and order issues.
Order Accuracy
Several reviews mentioned problems with incorrect orders and delays, leading to frustration among customers.
Management Changes
Some customers noted improvements in service and food quality attributed to new management, while others expressed disappointment with recent changes.
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Quantum Fluctuation
6 days ago
5.0
Got here and ordered a large 18” Hawaiian and was delicious, no long wait and lady in the front was super nice. I highly recommend this location
GR
Guadalupe Rodriguez
Feb 16, 2026
5.0
Love this place.Great customer service Eslin was our server she was amazing. The food was amazing
MR
Maricela Rodriguez
Feb 16, 2026
5.0
I had an amazing experience here. The service was awesome. Eslin was so sweet, and her customer service was amazing. I felt at home with her; that's how welcoming she is.
EH
Edith Hernandez
Jan 25, 2026
5.0
I ordered three pizzas for my family tonight, and we loved all of them.
For the veggie pizza, you could really taste how fresh the toppings were, and everything was nicely thin-sliced. My personal favorite was the Classic Combo (their supreme) – the flavor of the Italian sausage was amazing. And of course, the kids loved the classic pepperoni pizza, which was loaded with pepperoni from corner to corner.
Their pizza sauce and cheese both taste like really good quality. I placed the order over the phone, and the girl who took my call was very nice and gave great customer service. When we went in to pick up our order, they also offered us cinnamon bite samples, which were really good – we’ll definitely get those next time.
KD
Kyle DiMatteo
Jan 23, 2026
1.0
Update: 20 Feb 2026: Still refusing to honor the coupons they advertise on their website.
They won't honor their own website. Second time I've tried ordering. Website shows coupons for this location and says they're only valid at this location. Then the website says it's an invalid coupon when you try to checkout. Both times I've called the store and both times they've been like "oh yeah, we don't have coupons." It's your own website! It lists your location! You can't advertise a price and then refuse to honor it. The right thing to do would be to apologize, give the customer the price you advertised and then fix the site. But instead they just shrug at you over the phone. Why bother even running a business?