Business Details
About
Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inNot available
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,998 reviews
5 stars
1,355
4 stars
569
3 stars
377
2 stars
216
1 star
481
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the fries and burgers, but there were complaints about cold food and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including slow service, rude staff, and frequent order mistakes.
Cleanliness
Several customers reported cleanliness issues, including ants in the dining area and unsanitary conditions.
Value for Money
Customers appreciated the low prices and meal deals, but some felt the food did not justify the cost.
Inconsistent Experience
Customer experiences varied widely, with some praising friendly staff and quick service, while others reported long waits and unprofessional behavior.
- GNGlen Nagy2 days ago1.0They ignore walk ups. Took over 30 minutes to get food. They serve drive thru before they will even take your order
- EDEric Dugger2 days ago1.0I ordered only 3 things one night, about 7:30 and the order took 15- 20 minutes. Employees looked tired. They weren't even that busy that night, having two drive through sides and a walk up counter. The loaded fries I got was disgusting and tasted like the fries were old kinda the taste when you smell an old freezer that's been turned off with mold growing inside of it.
- KCKristen CoveyNov 17, 20251.0Horrible horrible horrible. The original young man to help up at the window was really nice but the experience in a whole was horrible. We were misdirected by an employee and then harassed by a different customer to which the employees laughed about and then proceeded to talk poorly about us to the other customer. Only to get our order and it was not made correctly. I have not been to a rallys in over 6 years and now I'll never be back again. Please do better and teach customer service because that was a joke of a trip.
- AHAlexis hernandez hernandezNov 15, 20252.0I don't really eat rallys only when there's nothing that sounds appetizing but I went there recently I ordered 3 sandwiches with the normal stuff like onions lettuce etc and some chicken wings also some chili fries decided to eat inside my car just to realize that the 3 burgers had nothing on it besides the patties and ketchup and it made me sad😔☹️
- MLMichelle LorenzoNov 1, 20252.0I'm a door Dasher, and I came through on the side that was open, which is the side I could reach from and they made me get out of line, go down camelback circle back around. So I could go into the opposite side that I've now been in here for 20 minutes. This place sucks The people here suck.
Frequently Asked Questions About Rally's
What are Rally's operating hours?
Rally's is open every day from 9:00 AM to 2:00 AM.
Does Rally's offer drive-thru and take out services?
Yes, Rally's provides both drive-thru and take out services for customer convenience.
What payment methods are accepted at Rally's?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa.
Can I order food online for delivery from Rally's?
Yes, you can order food for delivery from Rally's via their online delivery URL.
What are some of the special menu items at Rally's?
Rally's specialties include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
Is there a dress code for customers at Rally's?
The attire at Rally's is casual, making it comfortable for all customers.
What is the address and location of Rally's in Phoenix, AZ?
Rally's is located at 1345 West Camelback Rd., Phoenix, AZ 85013, United States.
Which nearby places can customers visit before or after dining at Rally's?
Customers can visit notable nearby places such as Chili Verde (American and Mexican restaurant) and Caravan Taproom (bar and dive bar) for additional dining or entertainment experiences.
Is there public transit access near Rally's?
Yes, the 15th Ave And Camelback Bus Stop is nearby, providing convenient public transit access for customers visiting Rally's.
Are there any useful services or shops near Rally's that customers might find helpful?
Nearby services include Bitcoin ATMs from Coinhub, car wash services like Clean Freak Car Wash, and financial services such as Western Union, all close to Rally's location.