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Rally's

3.9
(828 reviews)

Business Details

617 West Bell Road, Phoenix, AZ
85023, United States
(602) 942-2930
https://checkersandrallys.com/location/-23920136

About

Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
Fast Foodies Know The Deal™. Rally's serves up world-famous seasoned fries, bold burgers, creamy shakes, and more. BOLD SINCE BURGER #1, Rally's restaurants were born out of the idea that a bland and flavorless burger was downright wrong. Americans everywhere deserve a better tasting burger — one that is unexpectedly bold, made-to-order and priced at a value that was hard to beat. Visit Rally's at 617 West Bell Road in Phoenix.

Details

  • Dine-inNot available

Location

Rally's
617 West Bell Road, Phoenix, AZ
85023, United States

Hours

Reviews

3.9
828 reviews
5 stars
437
4 stars
142
3 stars
68
2 stars
53
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with order accuracy, slow service, and unhelpful staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, unseasoned, or poorly prepared items.

Positive Staff Interactions

Despite some negative experiences, several customers praised the friendliness and helpfulness of specific staff members.

Value for Money

Customers appreciated the affordable prices and good deals, particularly for the fries and burgers.
  • KK
    Kalli
    1 day ago
    5.0
    Taylor & Eddie make the best food, great customer service. Very convenient and reliable, the quality is marvelous. Got my food piping hot, the mozzarella sticks are my favorite Item. I would recommend this location specifically as it seems to be the better option.
  • DG
    Dawn G
    Feb 15, 2026
    5.0
    I know this post is going to seem strange. But Rally's brings me back to my childhood back East where Hardee's served a Mushroom Swiss burger. Their Mushroom Swiss tastes very similar. The service is always spot on and very quick.
  • MM
    Ms. Shawn Martin
    Feb 12, 2026
    1.0
    This restaurant is famous for the fries!! I ordered a small fry-had a craving. It’s taken away when served not fresh. I’m so fatigued with poor quality and customer services experience
  • JS
    Josiah Smith
    Feb 10, 2026
    4.0
    My wife and I ate here on 2/9/2026 during one of our day of errands in Phoenix. I really miss when we had our only Rally's in Tucson. Our food was made fresh and accurately. The hot items were hot and the cold items were cold. Nothing like them seasoned fries 🍟 😋. We came during lunch rush via the drive through & then ate in our vehicle. We enjoyed the flavors of the burgers 🍔 and fries. I should've ordered them apple 🍎 pies to finish off our meals, maybe next time. We recommend this Rally's hamburgers to all who know and especially those that don't know about them. 👏🏾👏🏾
  • SD
    Spencer Durand
    Feb 7, 2026
    1.0
    I left a review a while back (See Attached photo) and I decided to give it another try. This time I did a mobile order for the choose two and save deal with one spicy chicken sandwich and one classic hamburger, and I requested remove onions and add cheese to the burger. I received the food and decided to check it and noticed that the burger looked great except it had onions but no cheese. I went back through the drive-through and spoke with an older Hispanic lady about the issue with my order. She proceeded to tell me it was not on the receipt and that she cannot remake it. She even confirmed the price I paid as $6.50 and the extra $.50 is because they charge $.50 to add cheese. I pulled up my phone and looked at the order and noticed that it indeed showed that I requested to remove the onions and add cheese. She absolutely would reluctantly remade the order. Except when she brought the order to me the remade burger had literally no lettuce (It comes standard with lettuce) and it was somehow not even warm. This leads me to believe that I was served and all American cheeseburger that had been sitting out for a while. I believe this because this is a $2.50 cheeseburger that comes standard with no lettuce. I would also like to add that this didn’t happen tonight but the last few times I’ve come here for a shake, the shakes are pretty much the consistency of cold milk and seem like they never came out of an ice cream maker to begin with. It’s a real shame of this location has issues after issues, that despite the owner commenting on reviews saying that they’re always working to improve it simply doesn’t happen. It really sucks because when this place is on they have one of the best fast food burgers, if not the best, they have the best prices and their banana shakes that you can’t find anywhere else ate great. Hopefully the owner will take these reviews to heart and actually strive positive for change. I will give it a couple months and try again. PS It seems like every restaurant in that area is suffering greatly from bad service and subpar food.

Brand Certified Facts from Rally's

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Certified February 22, 2026Yext Knowledge Graph
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