Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 6601 W Indian School Rd in Phoenix, AZ. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Customer service experiences were mixed, with some praising the staff's friendliness and others reporting rudeness and poor handling of issues.
Food Quality
While many customers enjoyed the pizza and wings, there were numerous complaints about food being cold, poorly prepared, or incorrect.
Delivery Issues
A significant number of reviews highlighted long wait times for delivery, missed orders, and lack of communication regarding order status.
Management
Several reviews pointed out poor management practices, including understaffing and inadequate responses to customer complaints.
Overall Experience
Customers expressed frustration with inconsistent experiences, with some enjoying their meals while others vowed not to return due to service failures.
VC
Valerie Chiarelli
4 days ago
1.0
The 2 large pizzas were 50 minutes late getting to me. Dried out pizza thin crust. Deep dish tasted like dough wasn't cooked all the way through. Asked for extra sauce NOPE couldn't barely taste it.
I called and said why 50 minutes! He said people steal them when they deliver and it usually happens 3 times a night. Wow! You can't run a good business with continuing these practices. Phoenix workers are the worst
KG
Kerry Gaither
Feb 12, 2026
5.0
Good
EE
Emmanuel
Feb 5, 2026
1.0
They messed up on my order they brought me two pepperoni pizza and they check marked the recipe... I had to switch it up too jalapenos too seronos.......... More spicy than jalapenos
CS
Carlos Santellan
Jan 31, 2026
1.0
I walked in at 8:40 a.m. on Saturday, January 31st, assuming they were open since it was still early, and walked up to the counter. A man then told me they were closed. I was already inside, along with other customers, yet we were all turned away instead of being helped. If the business was closed, the door should have been locked. It's not the customers' fault that we were able to walk in. Overall, very poor customer service. Thank you
MB
Malik Byers
Jan 21, 2026
4.0
One this I love is the food that’s a given but the customer service and people behind the counter is outstanding people