Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3602 E Thomas Rd in Phoenix, AZ. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Customers frequently reported poor service, including unresponsive staff, long wait times, and difficulty reaching the store by phone.
Food Quality
Mixed reviews on food quality, with some praising the taste while others complained about cold, burnt, or incorrect orders.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and floors, which negatively impacted the dining experience.
Customer Experience
Positive experiences were noted for friendly staff and good service at times, but these were overshadowed by numerous complaints about overall service and order fulfillment.
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Dennis Moore
Jan 4, 2026
2.0
I ordered a pizza at thirty sixth street in thomas online at two thirty.I do this usually every month on the fifth.The lady was very rude.She acted like she was tired or didn't want to talk.I've been patronizing this place for many years.I will look elsewhere.She was rude.She sounded like she was from the philippines.Thank you for your past service.But I will find somewhere else to accommodate me with better customer service
AB
Alyssa Brittain
Jan 3, 2026
2.0
I ordered a dinner box with 2 medium pizzas. I order the exact same for both & was supposed to have no cheese. I get there & both had cheese. Employee fixes it, gives me like 5$ off, but I had to wait almost 20 minutes. Then on top of that I ordered 5 marinara sauces & they’re all pizza sauce!! Whoever put together the marinara sauce cups used pizza sauce instead. Definitely not the same thing… The employee was friendly & accommodating when fixing my pizzas but I had already gotten home when I figured out the sauce wasn’t marinara…. Those are almost $1 a piece… sucks when you’re really craving something & this shit happen…. #ruined
WT
Warren Tyson
Dec 31, 2025
1.0
Ordered through Mobile app my pizza and sticks were burned the whole order I called the restaurant for a refund no answer I cannot take burned pizza into my new year it will be discarded but I would like a full refund my order was 40 dollars when advertised as 20 dollars triple deal
JJ
Jo
Dec 26, 2025
1.0
I placed a pick up order on Christmas Eve. I paid uber to take me all the way there AND no power!!! Well, no problem there, but the only problem I have is they still took my money and no one is answering the phone. It a really frustrating and unprofessional. They knew the power was out, so any orders placed during that time should’ve automatically been a refund. I understand it was a holiday yesterday is why I’m waiting till today to exhaust my efforts. You knew your power was out, you knew I didn’t get my order, so you knew you should’ve refunded that money or cancelled that order when you got a chance.
TW
Triston Washington
Dec 21, 2025
1.0
Yeah this place isn't great at all, theres carry out but can't walk in to order, there is absolutely no information about Lobby being closed. Made us walk through the drive thru to order than stand out front to be harassed by the mobile security thing (LVT). If you ask me that's pretty crucial information to not be stated out front and not even on Google. Not such great service if you ask me then the there's the food we stood outside for 30 mins in the cold. Definitely wasn't worth it.
What are the opening hours for Pizza Hut at 3602 E Thomas Rd, Phoenix?
Pizza Hut is open from 10:00 AM to 2:00 AM Sunday through Thursday, and from 10:00 AM to 3:00 AM on Fridays and Saturdays.
Can I order delivery from Pizza Hut at this location?
Yes, delivery is available daily from 10:00 AM to 2:00 AM Sunday through Thursday, and until 3:00 AM on Fridays and Saturdays. You can order online or via the mobile app.
Does Pizza Hut offer takeout and curbside pickup services?
Yes, Pizza Hut offers takeout and carryout service along with curbside pickup and no-contact delivery options.
Can I dine in at the Pizza Hut on E Thomas Rd?
No, this location does not offer dine-in services, but you can enjoy your order through takeout or delivery.
Is the Pizza Hut location wheelchair accessible?
Yes, this Pizza Hut has a wheelchair-accessible entrance, parking, seating, and restroom facilities.
What are the popular menu items at this Pizza Hut?
You can enjoy classics like Meat Lovers® pizza, Original Stuffed Crust®, signature wings, pastas, and desserts at this location.
How can I place an order at Pizza Hut - online or via an app?
You can place your order online through the Pizza Hut website or via the Pizza Hut mobile app for delivery, takeout, or curbside pickup.
What nearby places can I visit before or after grabbing a pizza at Pizza Hut?
Nearby you can visit Walgreens for pharmacy needs, Jack in the Box if you want variety, or relax at Kittys cocktail bar after your meal.
Is there a place nearby to get a haircut or beauty services around Pizza Hut?
Yes, Chinos Barber Shop and Bobb's Barber Shop are nearby for barber and beauty salon services.
Are there any automotive service centers near Pizza Hut?
Yes, Firestone Complete Auto Care and AAA Phoenix East Thomas Auto Repair Center are close by for your automotive needs.