Brand Certified
Pizza Hut
3.7(1036 reviews)
Certified by Pizza Hut • Feb 22, 2026
Business Details
3602 E Thomas Rd, Phoenix, AZ
85018, United States
Certified by Pizza Hut • Feb 22, 2026
(602) 956-5363
Certified by Pizza Hut • Feb 22, 2026
https://locations.pizzahut.com/az/phoenix/3602-e-thomas-rd
Certified by Pizza Hut • Feb 22, 2026
About
Certified by Pizza Hut • Feb 22, 2026
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3602 E Thomas Rd in Phoenix, AZ. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryNot available
- TakeoutNot available
- DebitAvailable
Location
Certified by Pizza Hut • Feb 22, 2026
Hours
Certified by Pizza Hut • Feb 22, 2026
Reviews
3.7
1,036 reviews
5 stars
513
4 stars
157
3 stars
82
2 stars
64
1 star
220
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff, unresponsive phone lines, and issues with order fulfillment.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders, missing items, and delays in receiving food.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about burnt or undercooked items.
Cleanliness
Several customers noted unsanitary conditions in the dining area, including dirty tables and floors.
Delivery Issues
A significant number of reviews mentioned problems with delivery, including late arrivals and unresponsive delivery drivers.
- AAAlexFeb 14, 20261.012am Friday night. Closed already. Workers were still there but ignored us. Won’t be coming back to this location again.
- DMDennis MooreJan 4, 20262.0I ordered a pizza at thirty sixth street in thomas online at two thirty.I do this usually every month on the fifth.The lady was very rude.She acted like she was tired or didn't want to talk.I've been patronizing this place for many years.I will look elsewhere.She was rude.She sounded like she was from the philippines.Thank you for your past service.But I will find somewhere else to accommodate me with better customer service
- ABAlyssa BrittainJan 3, 20262.0I ordered a dinner box with 2 medium pizzas. I order the exact same for both & was supposed to have no cheese. I get there & both had cheese. Employee fixes it, gives me like 5$ off, but I had to wait almost 20 minutes. Then on top of that I ordered 5 marinara sauces & they’re all pizza sauce!! Whoever put together the marinara sauce cups used pizza sauce instead. Definitely not the same thing… The employee was friendly & accommodating when fixing my pizzas but I had already gotten home when I figured out the sauce wasn’t marinara…. Those are almost $1 a piece… sucks when you’re really craving something & this shit happen…. #ruined
- WTWarren TysonDec 31, 20251.0Ordered through Mobile app my pizza and sticks were burned the whole order I called the restaurant for a refund no answer I cannot take burned pizza into my new year it will be discarded but I would like a full refund my order was 40 dollars when advertised as 20 dollars triple deal
- JJJoDec 26, 20251.0I placed a pick up order on Christmas Eve. I paid uber to take me all the way there AND no power!!! Well, no problem there, but the only problem I have is they still took my money and no one is answering the phone. It a really frustrating and unprofessional. They knew the power was out, so any orders placed during that time should’ve automatically been a refund. I understand it was a holiday yesterday is why I’m waiting till today to exhaust my efforts. You knew your power was out, you knew I didn’t get my order, so you knew you should’ve refunded that money or cancelled that order when you got a chance.
Frequently Asked Questions About Pizza Hut
What are the opening hours for Pizza Hut at 3602 E Thomas Rd, Phoenix?
Pizza Hut is open from 10:00 AM to 2:00 AM Sunday through Thursday, and from 10:00 AM to 3:00 AM on Fridays and Saturdays.
Can I order delivery from Pizza Hut at this location?
Yes, delivery is available daily from 10:00 AM to 2:00 AM Sunday through Thursday, and until 3:00 AM on Fridays and Saturdays. You can order online or via the mobile app.
Does Pizza Hut offer takeout and curbside pickup services?
Yes, Pizza Hut offers takeout and carryout service along with curbside pickup and no-contact delivery options.
Can I dine in at the Pizza Hut on E Thomas Rd?
No, this location does not offer dine-in services, but you can enjoy your order through takeout or delivery.
Is the Pizza Hut location wheelchair accessible?
Yes, this Pizza Hut has a wheelchair-accessible entrance, parking, seating, and restroom facilities.
What are the popular menu items at this Pizza Hut?
You can enjoy classics like Meat Lovers® pizza, Original Stuffed Crust®, signature wings, pastas, and desserts at this location.
How can I place an order at Pizza Hut - online or via an app?
You can place your order online through the Pizza Hut website or via the Pizza Hut mobile app for delivery, takeout, or curbside pickup.
What nearby places can I visit before or after grabbing a pizza at Pizza Hut?
Nearby you can visit Walgreens for pharmacy needs, Jack in the Box if you want variety, or relax at Kittys cocktail bar after your meal.
Is there a place nearby to get a haircut or beauty services around Pizza Hut?
Yes, Chinos Barber Shop and Bobb's Barber Shop are nearby for barber and beauty salon services.
Are there any automotive service centers near Pizza Hut?
Yes, Firestone Complete Auto Care and AAA Phoenix East Thomas Auto Repair Center are close by for your automotive needs.
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