Pizza Hut

3.1
688 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 21 W. Van Buren St. in Phoenix, AZ. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts checksNot available

Location

Pizza Hut
21 W. Van Buren St., Phoenix, AZ
85003, United States

Hours

Reviews

3.1
688 reviews
5 stars
259
4 stars
80
3 stars
52
2 stars
65
1 star
232

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unresponsive staff, rude behavior, and difficulty reaching the store by phone.

Food Quality

Many customers expressed disappointment with the food quality, citing dry pizzas, missing toppings, and overall dissatisfaction with the meals.

Delivery Issues

A significant number of reviews mentioned problems with delivery, including late arrivals, incorrect orders, and lack of communication from the delivery service.

Cleanliness

Several customers reported unsanitary conditions, including dirty tables and poor restroom facilities.

Staff Attitude

Multiple reviews noted rude or unprofessional behavior from staff, impacting the overall customer experience.
  • LS
    Louie Sotello
    5 days ago
    1.0
    My order for pizza was originally 69.52. But somehow I was overly charged 81.39 for the whole order. I don't understand why charge so much for pizza. My bank even called they said there is nothing they can do about the charges for the order. The order on my bank card said it was completed this morning and still charged me 81.39. You should have only charged me 69.52 not over charge me. Plus my delivery driver was running late last night. I guess he gets money too for delivering late pizza why bother charging me all these fees it is ridiculous. I am so disappointed I would not recommend pizza hut to anyone if your gonna over charge me for my pizza order. You also over charge me for fees like state, city, driver tip, delivery fee, late fee like what the hell pizza hut???? No more pizza hut for me. No thank you I'm cutting ties with pizza hut. SHAME ON YOU ALL!!!! Pizza Hut got greedy!!!!
  • AF
    Antonio Fuckoo
    Nov 16, 2025
    4.0
    Food is great way to end your night with some confront food for a good night sleep 💤
  • CR
    Cameron Ruiz
    Nov 10, 2025
    1.0
    Driver was not professional and had a bad attitude when told to deliver it to the doorstep. Made me go down and grab it from the car I would like a refund
  • EH
    Erin Howard
    Nov 9, 2025
    1.0
    I want a refund. We bought nearly $50 worth of food. The pizza and bread sticks were undercooked and doughy!!! The service sucked, the guy working was condescending and rude. I would let that slide because people have bad days but after the way he made our food I want my money back.
  • MC
    Michael Cherry
    Oct 30, 2025
    2.0
    The staff were friendly and nice. The pizza was EASILY the worst I've had that I can remember. I have no idea what they're doing with their cheese but it is utterly disgusting. If there is another pizza place within 5 miles of this place go there. Don't waste your money. Very disappointed.

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Phoenix, AZ?

Pizza Hut is located at 21 W. Van Buren St., Ste. G4, Phoenix, AZ 85003, USA.

What are the dine-in hours for Pizza Hut at this location?

Dine-in is available Monday to Thursday and Sunday from 10:30 AM to 1:30 AM, and Friday and Saturday from 10:30 AM to 2:30 AM.