Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 21 W. Van Buren St. in Phoenix, AZ. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, including unresponsive staff, rude behavior, and difficulty reaching the store by phone.
Food Quality
Many customers expressed disappointment with the food quality, citing dry pizzas, missing toppings, and overall dissatisfaction with the meals.
Delivery Issues
A significant number of reviews mentioned problems with delivery, including late arrivals, incorrect orders, and lack of communication from the delivery service.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and poor restroom facilities.
Staff Attitude
Multiple reviews noted rude or unprofessional behavior from staff, impacting the overall customer experience.
LS
Louie Sotello
5 days ago
1.0
My order for pizza was originally 69.52. But somehow I was overly charged 81.39 for the whole order. I don't understand why charge so much for pizza. My bank even called they said there is nothing they can do about the charges for the order. The order on my bank card said it was completed this morning and still charged me 81.39. You should have only charged me 69.52 not over charge me. Plus my delivery driver was running late last night. I guess he gets money too for delivering late pizza why bother charging me all these fees it is ridiculous. I am so disappointed I would not recommend pizza hut to anyone if your gonna over charge me for my pizza order. You also over charge me for fees like state, city, driver tip, delivery fee, late fee like what the hell pizza hut???? No more pizza hut for me. No thank you I'm cutting ties with pizza hut.
SHAME ON YOU ALL!!!!
Pizza Hut got greedy!!!!
AF
Antonio Fuckoo
Nov 16, 2025
4.0
Food is great way to end your night with some confront food for a good night sleep 💤
CR
Cameron Ruiz
Nov 10, 2025
1.0
Driver was not professional and had a bad attitude when told to deliver it to the doorstep. Made me go down and grab it from the car I would like a refund
EH
Erin Howard
Nov 9, 2025
1.0
I want a refund. We bought nearly $50 worth of food. The pizza and bread sticks were undercooked and doughy!!! The service sucked, the guy working was condescending and rude. I would let that slide because people have bad days but after the way he made our food I want my money back.
MC
Michael Cherry
Oct 30, 2025
2.0
The staff were friendly and nice. The pizza was EASILY the worst I've had that I can remember. I have no idea what they're doing with their cheese but it is utterly disgusting. If there is another pizza place within 5 miles of this place go there. Don't waste your money. Very disappointed.
Pizza Hut is located at 21 W. Van Buren St., Ste. G4, Phoenix, AZ 85003, USA.
What are the dine-in hours for Pizza Hut at this location?
Dine-in is available Monday to Thursday and Sunday from 10:30 AM to 1:30 AM, and Friday and Saturday from 10:30 AM to 2:30 AM.
What are the delivery hours for this Pizza Hut?
Delivery is offered Monday to Thursday and Sunday from 10:00 AM to 2:00 AM, and Friday and Saturday from 10:00 AM to 3:00 AM.
Does this Pizza Hut offer takeout services?
Yes, takeout is available Monday to Thursday and Sunday from 10:00 AM to 2:00 AM, and Friday and Saturday from 10:00 AM to 3:00 AM.
What types of pickup and delivery services are available?
This location offers in-store pickup, delivery, and no-contact delivery options.
Can I order Pizza Hut online or via a mobile app?
Yes, you can order online or using the Pizza Hut mobile app for delivery, carryout, or curbside service.
What popular menu items does Pizza Hut serve at this location?
They offer classics like Meat Lovers® pizza, Original Stuffed Crust® pizza, signature wings, pastas, and desserts.
Are there convenient parking options near Pizza Hut on Van Buren Street?
Yes, Ace Parking is nearby, providing convenient parking options for customers visiting Pizza Hut.
What public transportation is available near Pizza Hut for easy access?
The Van Buren/1st Ave METRO light rail station and the Central Station bus station are close by, making it easy to reach Pizza Hut via public transit.
Are there any interesting places to visit near Pizza Hut on Van Buren Street?
Nearby you can find attractions like The Maeve Central Station landmark and the Phoenix Community Alliance amusement park for additional entertainment before or after your meal.