Pei Wei Asian Kitchen

Reviews

• TD

  Tony DUran

  Feb 20, 2026
  1.0
  02/20/2026 a first-time customer, I was looking forward to trying your crab ragoons however, the service I received was unacceptable. I placed an order for one 6-piece and one 2-piece Crab Rangoon. Upon arriving home, I discovered I had been given two 2-piece orders instead. I drove back to the restaurant to have the error corrected. When I explained the mistake to the cashier (who did not provide a name), there was a clear communication barrier. Rather than acknowledging the error, the staff member became defensive. In a surprising display of poor service, the staff member proceeded to throw my food into the trash in front of me. When the manager on duty, Benjamin, was consulted, he failed to de-escalate the situation or offer a gesture of goodwill for my time and gas spent returning to the store. Instead, he insisted on charging the difference for the original mistake. Because of the lack of empathy and the dismissive attitude of the staff, I opted for a full refund and left without my meal. As a manager, I would expect Benjamin to prioritize guest satisfaction—especially when the error originated with the kitchen. Instead, the situation resulted in wasted food and a lost customer. ​I hope you will look into the training standard at this location to ensure other guests are treated with more respect. Sincerely Anthony
• DM

  Duane Mack

  Feb 15, 2026
  1.0
  Place smells like chitlins. Food was very sweet. Don't waste your time.
• NG

  Nathaniel Garcia

  Jan 29, 2026
  2.0
  Girl in the front was super nice, but food itself was kinda disappointing, noodles with orange chicken (yes different meat was it) for almost $16 after tax, is overpriced for the quality I received. My first time at a Pei Wei ever too.
• DM

  Don M

  Jan 27, 2026
  5.0
  Visited for lunch on Tuesday and the food was incredible! Hot and tasty. I also couldn't help but notice the exemplary service of Guadalupe. This lady made the visit even more pleasant. Super focused on customer service and making sure that we had everything we needed and more! Highly Recommended!
• LM

  Lmel Mel

  Jan 9, 2026
  3.0
  I ordered chicken and Broccoli...I got chicken and ??steak..almost no broccoli to speak of and that was not steak...it had almost no texture and very little steak flavor. Ordered chicken egg rolls...got pork. $21.00 dollars of takeout dissapontment. Wasn't willing to drive back for that. Won't go again.

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