Chinese RestaurantCatererRestaurant Delivery ServiceAsian Fusion RestaurantAsian RestaurantPan Asian Restaurant
Pei Wei Asian Kitchen in Phoenix, located at 701 W McDowell Rd. is inspired by ancient Asian cooking, from the wok-fired classics of China to the street markets of Thailand. Each of our dishes are freshly made to order in open kitchens and full of flavor.
Mixed reviews on food quality, with some praising the flavor and portion sizes, while others reported undercooked items and poor taste.
Service
Service received positive feedback for being friendly and attentive, but there were instances of rude behavior and slow response times.
Cleanliness
Multiple complaints about unsanitary conditions, including unpleasant odors and dirty restrooms.
Pricing
Customers expressed concerns about high prices relative to portion sizes and food quality.
TD
Tony DUran
Feb 20, 2026
1.0
02/20/2026 a first-time customer, I was looking forward to trying your crab ragoons however, the service I received was unacceptable. I placed an order for one 6-piece and one 2-piece Crab Rangoon. Upon arriving home, I discovered I had been given two 2-piece orders instead. I drove back to the restaurant to have the error corrected. When I explained the mistake to the cashier (who did not provide a name), there was a clear communication barrier. Rather than acknowledging the error, the staff member became defensive. In a surprising display of poor service, the staff member proceeded to throw my food into the trash in front of me. When the manager on duty, Benjamin, was consulted, he failed to de-escalate the situation or offer a gesture of goodwill for my time and gas spent returning to the store. Instead, he insisted on charging the difference for the original mistake. Because of the lack of empathy and the dismissive attitude of the staff, I opted for a full refund and left without my meal. As a manager, I would expect Benjamin to prioritize guest satisfaction—especially when the error originated with the kitchen. Instead, the situation resulted in wasted food and a lost customer.
I hope you will look into the training standard at this location to ensure other guests are treated with more respect. Sincerely Anthony
DM
Duane Mack
Feb 15, 2026
1.0
Place smells like chitlins. Food was very sweet. Don't waste your time.
NG
Nathaniel Garcia
Jan 29, 2026
2.0
Girl in the front was super nice, but food itself was kinda disappointing, noodles with orange chicken (yes different meat was it) for almost $16 after tax, is overpriced for the quality I received. My first time at a Pei Wei ever too.
DM
Don M
Jan 27, 2026
5.0
Visited for lunch on Tuesday and the food was incredible! Hot and tasty. I also couldn't help but notice the exemplary service of Guadalupe. This lady made the visit even more pleasant. Super focused on customer service and making sure that we had everything we needed and more!
Highly Recommended!
LM
Lmel Mel
Jan 9, 2026
3.0
I ordered chicken and Broccoli...I got chicken and ??steak..almost no broccoli to speak of and that was not steak...it had almost no texture and very little steak flavor. Ordered chicken egg rolls...got pork.
$21.00 dollars of takeout dissapontment. Wasn't willing to drive back for that. Won't go again.
Frequently Asked Questions About Pei Wei Asian Kitchen
Where is Pei Wei Asian Kitchen located in Phoenix?
Pei Wei Asian Kitchen is located at 701 W McDowell Rd., Suite 101, Phoenix, AZ 85003, USA.
What are the opening hours of Pei Wei Asian Kitchen?
Pei Wei Asian Kitchen is open Monday to Friday from 10:30 AM to 9:00 PM, and on Saturday and Sunday from 11:00 AM to 9:00 PM.
What type of cuisine does Pei Wei Asian Kitchen serve?
Pei Wei Asian Kitchen offers fresh, wok-fired Asian dishes inspired by ancient cooking traditions from China to Thailand, featuring flavors like Kung Pao Chicken, Pad Thai, Lo Mein, and Teriyaki Chicken.
Can I order food online from Pei Wei Asian Kitchen?
Yes, you can order food online at https://order.peiwei.com/store/8074 for pickup or delivery.
How can I contact Pei Wei Asian Kitchen?
You can reach Pei Wei Asian Kitchen by phone at +1 602-308-0410.
Where can I view Pei Wei Asian Kitchen's menu?
The menu is available online at https://www.peiwei.com/menus/.
What are some popular nearby places to Pei Wei Asian Kitchen for visitors to check out?
Nearby attractions include SideBar (a wine bar), Highball (a lounge and cocktail bar), and Starbucks for coffee. These spots offer great options before or after dining at Pei Wei.
Is there convenient parking or ATM access near Pei Wei Asian Kitchen?
Yes, nearby there is a Bitcoin Depot Bitcoin ATM as well as The Exchange Network ATMs for convenient access to cash while visiting Pei Wei.
Are there other dining options close to Pei Wei Asian Kitchen?
Yes, nearby dining options include Wingstop for chicken wings, Chipotle Mexican Grill for Mexican fast food, and Zoyo Neighborhood Yogurt for frozen treats.
Does Pei Wei Asian Kitchen have social media presence where I can follow updates?
Yes, Pei Wei Asian Kitchen is active on LinkedIn, TikTok, YouTube, Facebook, Instagram (@peiweiasiankitchen), and Twitter (@peiwei).
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