Pei Wei Asian Kitchen

4.1
1046 reviews
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Business Details

267 E Bell Rd., Phoenix, AZ
85022, United States
(602) 707-2800
https://www.peiwei.com/arizona/111-bell-town-plaza
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About

Chinese RestaurantCatererRestaurant Delivery ServiceAsian Fusion RestaurantAsian RestaurantPan Asian Restaurant
Pei Wei Asian Kitchen in Phoenix, located at 267 E Bell Rd. is inspired by ancient Asian cooking, from the wok-fired classics of China to the street markets of Thailand. Each of our dishes are freshly made to order in open kitchens and full of flavor.

Location

Pei Wei Asian Kitchen
267 E Bell Rd., Phoenix, AZ
85022, United States

Hours

Reviews

4.1
1,046 reviews
5 stars
632
4 stars
163
3 stars
82
2 stars
51
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently praised for being friendly, courteous, and professional, with specific mentions of employees like Jose and Betty providing exceptional service.

Food Quality

While many customers enjoy the food, there are consistent complaints about the quality and consistency, with some dishes being overcooked or not matching menu descriptions.

Cleanliness

The restaurant is generally reported as clean, but there are isolated complaints about dirty tables and unsanitary conditions.

Order Issues

Several reviews mention problems with order accuracy, including incorrect items and issues with online orders, leading to customer frustration.

Value for Money

Customers appreciate the reasonable prices and promotions, but some feel the quality does not justify the cost, especially compared to competitors.
  • TH
    Troy Hillman
    Oct 17, 2025
    5.0
    Phenomenal customer service by all staff---courteous, professional, friendly. The food was ready quick, and it tasted wonderful. We will definitely return to this location and highly recommend.
  • PP
    Phrickin' Phylean
    Oct 1, 2025
    5.0
    Who doesn't love Pei Wei? Very inexpensive, healthy, AND if you use your phone number and eat their regularly you get a free dish pretty often I'd say maybe once a month or once every 2 months you will get a free item if you eat there about once a week.
  • BS
    Becca “Becca” S
    Sep 25, 2025
    5.0
    Today was a great visit. Got the usual. Service was awesome.
  • VL
    Valeria López
    Sep 2, 2025
    5.0
    This Pei Wei never misses!!!! always hot and still crispy, even when we place an order for pick up. but I highly recommend dining in bc the portions are good and the food is high quality. The staff are so friendly and polite. I saw them being extra helpful to a gentleman in an assisted mobility device and limited speech. It looked like he had frequented the place bc they all stopped to say hi to him. Makes me happy to see young people have great manners and empathy 😊
  • OK
    O king
    Aug 17, 2025
    5.0
    Good for a unformal fast bite.
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Frequently Asked Questions About Pei Wei Asian Kitchen

What type of cuisine does Pei Wei Asian Kitchen in Phoenix serve?

Pei Wei Asian Kitchen offers Asian cuisine inspired by ancient Asian cooking, including wok-fired classics from China and street market dishes from Thailand. Each dish is freshly made to order in open kitchens.

Where is Pei Wei Asian Kitchen located in Phoenix?

It is located at 267 E Bell Rd., Suite 1, Phoenix, AZ 85022, USA, inside Bell Towne Plaza.