Chinese RestaurantCatererRestaurant Delivery ServiceAsian Fusion RestaurantAsian RestaurantPan Asian Restaurant
Pei Wei Asian Kitchen in Phoenix, located at 267 E Bell Rd. is inspired by ancient Asian cooking, from the wok-fired classics of China to the street markets of Thailand. Each of our dishes are freshly made to order in open kitchens and full of flavor.
Several customers reported issues with food quality, including tough meat, stale rice, and inconsistent portion sizes.
Customer Service
Many reviews praised the staff for their friendliness and helpfulness, with specific mentions of employees like Jose and Betty.
Cleanliness
The restaurant was frequently noted for its cleanliness and well-maintained dining area.
Inconsistency
There were mixed experiences regarding order accuracy and food preparation, leading to some disappointment among customers.
Value for Money
Some customers felt the prices were high relative to the quality and portion sizes of the food.
CS
Carlie Snider
Dec 11, 2025
1.0
Got the beef and broccoli, with barely and beef or broccoli. Beef was ALL fatty and chewy, not a single edible piece in the entire dish. The rice tasted stale and old. I haven't tried this place since they changed their recipes years ago and I see they haven't gotten better. This place used to be amazing.
LH
Larissa Hermiz
Dec 7, 2025
5.0
The staff here is so kind and their food is amazing. Joshy is also so sweet!
JB
Jman Big
Dec 2, 2025
1.0
I ordered the beef and broccoli dish. First off the beef was so tuff I couldn't even chew it! And the portion was like for a small child. Only like 4 small pieces of beef strips and maybe 5 little broccoli pieces. (Around 4 total bites) Also was charged $20 for this meal! What a joke!
DQ
D.R. Q.
Nov 27, 2025
5.0
I absolutely LOVE this location - the service is phenomenal, the food is superb and the manager always goes above and beyond. I have never been disappointed at this location. Please keep up the great work - I've been telling friends and family to come here and I'm considering using your services for catering. I just want to share that the way that they treat customers so well here speaks volumes and makes me want to come back as often as possible. This is the best Pei Wei Asian Kitchen in the Valley!
GS
Graciela Solano
Nov 25, 2025
5.0
I ordered the Kung Pao Chicken and my food came out delicious and in a timely matter. Ernesto was very polite and friendly & he also made sure my order was correct. He also gave me Chocolate fortune cookies to try which my daughter and I found very delicious. 10/10
Frequently Asked Questions About Pei Wei Asian Kitchen
What type of cuisine does Pei Wei Asian Kitchen in Phoenix serve?
Pei Wei Asian Kitchen offers Asian cuisine inspired by ancient Asian cooking, including wok-fired classics from China and street market dishes from Thailand. Each dish is freshly made to order in open kitchens.
Where is Pei Wei Asian Kitchen located in Phoenix?
It is located at 267 E Bell Rd., Suite 1, Phoenix, AZ 85022, USA, inside Bell Towne Plaza.
What are the operating hours of Pei Wei Asian Kitchen?
Pei Wei Asian Kitchen is open daily from 11:00 AM to 9:00 PM.
How can I order food from Pei Wei Asian Kitchen?
You can order food online at https://order.peiwei.com/store/7998 for pickup or delivery.
What are some popular dishes at Pei Wei Asian Kitchen?
Popular dishes include pad thai, lo mein, kung pao chicken, and teriyaki chicken, showcasing Asian and Chinese flavors.
How can I contact Pei Wei Asian Kitchen in Phoenix?
You can call them at +1 602-707-2800 for inquiries or reservations.
Does Pei Wei Asian Kitchen have a social media presence?
Yes, they have profiles on LinkedIn, TikTok, YouTube, Facebook, Instagram (@peiweiasiankitchen), and Twitter (@peiwei).
Which nearby places can I visit before or after dining at Pei Wei Asian Kitchen?
Nearby you can visit Fantastic Sams Cut & Color for hair styling, 7th and Bell Dental Group for dental care, or Pet Supplies Plus if you need pet products.
Are there any shopping centers near Pei Wei Asian Kitchen?
Yes, Pei Wei is located in Bell Towne Plaza, and Bell Towne Center is also nearby for additional shopping options.
What other dining options are close to Pei Wei Asian Kitchen?
Nearby dining options include Hawaiian Bros Island Grill and Boston Market, offering Hawaiian and American cuisine respectively.