At Papa Johns Pizza in Phoenix, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Phoenix pizza for any occasion. Call us for pizza delivery in Phoenix or stop by 5930 W McDowell Road for carryout to order the best pizza in Phoenix, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.
Order Issues
Many customers experienced problems with their orders, including missing items, incorrect orders, and cancellations without notification.
Food Quality
Several reviews mentioned cold, poorly prepared, or incorrectly made food, leading to dissatisfaction with the overall dining experience.
Cleanliness Concerns
Customers reported unsanitary conditions in the store, including employees not wearing gloves and general cleanliness issues.
Delivery Problems
A significant number of reviews indicated issues with delivery, such as late arrivals, wrong deliveries, and lack of communication from the restaurant.
AE
Ashley Evans
2 days ago
1.0
The bread was ridiculous... how did anyone feel comfortable sending that mess 🤔
JR
Jennifer Raisch
Dec 20, 2025
1.0
They failed to deliver my order and claimed that it was because a neighbor told them that my apartment was vacant. They said that they would attempt to redeliver after their driver completed some other deliveries, but I never recieved the order despite multiple calls and them blaming a miscommunication on my part.
PV
Pedro Oswaldo Valdez
Dec 17, 2025
1.0
La cajera adolescente me puso un geton cuando le pregunté si hablaba español
ML
Maria Lopez
Dec 15, 2025
1.0
1st and last, order online and had option for spinach and even box said spinach but employee said we don't have any. Little caesars is way better
PH
Princessa H.A
Nov 21, 2025
1.0
Tami the manager is the absolute worst very rude over the phone we had a delivery to living spaces for a company lunch and driver was late and lost due to being incompetent we called the manager from the store she was not helpful asked the customer to reach out to driver again and figure it out she was no help Tami needs to be fired