Papa Johns Pizza

2.8
368 reviews
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Business Details

5930 W McDowell Road, Phoenix, AZ
85035, United States
(623) 873-2881
https://locations.papajohns.com/united-states/az/85035/phoenix/5930-w-mcdowell-road?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Phoenix, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Phoenix pizza for any occasion. Call us for pizza delivery in Phoenix or stop by 5930 W McDowell Road for carryout to order the best pizza in Phoenix, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
5930 W McDowell Road, Phoenix, AZ
85035, United States

Hours

Reviews

2.8
368 reviews
5 stars
125
4 stars
31
3 stars
23
2 stars
19
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.

Order Issues

Many customers experienced problems with their orders, including missing items, incorrect orders, and cancellations without notification.

Food Quality

Several reviews mentioned cold, poorly prepared, or incorrectly made food, leading to dissatisfaction with the overall dining experience.

Cleanliness Concerns

Customers reported unsanitary conditions in the store, including employees not wearing gloves and general cleanliness issues.

Delivery Problems

A significant number of reviews indicated issues with delivery, such as late arrivals, wrong deliveries, and lack of communication from the restaurant.
  • AE
    Ashley Evans
    2 days ago
    1.0
    The bread was ridiculous... how did anyone feel comfortable sending that mess 🤔
  • JR
    Jennifer Raisch
    Dec 20, 2025
    1.0
    They failed to deliver my order and claimed that it was because a neighbor told them that my apartment was vacant. They said that they would attempt to redeliver after their driver completed some other deliveries, but I never recieved the order despite multiple calls and them blaming a miscommunication on my part.
  • PV
    Pedro Oswaldo Valdez
    Dec 17, 2025
    1.0
    La cajera adolescente me puso un geton cuando le pregunté si hablaba español
  • ML
    Maria Lopez
    Dec 15, 2025
    1.0
    1st and last, order online and had option for spinach and even box said spinach but employee said we don't have any. Little caesars is way better
  • PH
    Princessa H.A
    Nov 21, 2025
    1.0
    Tami the manager is the absolute worst very rude over the phone we had a delivery to living spaces for a company lunch and driver was late and lost due to being incompetent we called the manager from the store she was not helpful asked the customer to reach out to driver again and figure it out she was no help Tami needs to be fired
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 5930 W McDowell Road, Phoenix?

Delivery is available Monday to Thursday and Sunday from 9:30 AM to 11:00 PM, and on Friday and Saturday from 9:30 AM to midnight.

Can I pick up my order at Papa Johns Pizza, and what are the takeout hours?

Yes, takeout is available Monday to Thursday and Sunday from 9:30 AM to 10:45 PM, and on Friday and Saturday from 9:30 AM to 11:45 PM.