At Papa Johns Pizza in Phoenix, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Phoenix pizza for any occasion. Call us for pizza delivery in Phoenix or stop by 4840 N 83rd Ave #102 for carryout to order the best pizza in Phoenix, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, with reports of rude staff, unhelpful managers, and lack of accountability for mistakes.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing issues such as burnt pizzas, incorrect orders, and overall subpar taste.
Delivery Issues
Several reviews mentioned significant delays in delivery, canceled orders without notification, and problems with the delivery process.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting specific staff members who provided excellent service.
AP
Angel Poole
Dec 28, 2025
1.0
I became ill shortly after eating the pizza. I wasn't sure what on the pizza might have been bad as it was a standard pizza. I contacted the store to share my experience, the manage was rude and dismissive. It has tainted my experience with Papa John's. Should have stuck with Domino's, never had a problem with their food quality. Doubtful I will ever order from here again.
EE
E Escobar
Dec 10, 2025
1.0
If I can give 0 stars I would. Horrible customer service. The “manager” gave me attitude from the moment I walked in. I was told to wait outside for my pizza and when I told her I’ll just come back and speak to the other manager so she can handle my situation she told me not to go back and that she’ll tell the manager not to give me anything. Super longer story short, she argued with me, called me ignorant and as I got in my car to leave, she came outside to my car and placed the pizza box on my car. Worst experience ever, worst customer service. I really will never go back to this location. I really wish I recorded everything that was said and what she did, but I was on the phone with my husband the whole time while this all happened, wish I would have recorded but it all happened so fast and did not expect things to go how it did. It would have really blown your mind. So unbelievable.
NW
Nakia Wilson
Nov 14, 2025
1.0
My pizza was dry and burnt... Horrible customer service.. very rude
IG
Iris Gonzalez
Oct 28, 2025
4.0
Nice place nice people
LS
Lauren Sarabia
Oct 19, 2025
3.0
I didn't really like this Papa John's Pizza location because the pizza wasn't very appetizing. It didn't hit the spot at all like the other Papa John's pizza locations do. I was very disappointed and will not be going to this location ever again unless they make serious changes to their menu. They need to learn what people actually enjoy eating.
What are the delivery hours for Papa Johns Pizza in Phoenix, AZ?
Delivery is available Monday to Thursday and Sunday from 9:30 AM to midnight, and on Friday and Saturday from 9:30 AM to 1:00 AM.
What are the takeout hours for this Papa Johns location?
Takeout is available Monday to Thursday and Sunday from 9:30 AM to 11:40 PM, and on Friday and Saturday from 9:30 AM to 12:40 AM.
Where is Papa Johns Pizza located in Phoenix?
The restaurant is located at 4840 N 83rd Ave #102, Ste 2, Phoenix, AZ 85033.
What menu items does Papa Johns Pizza offer?
They offer pizza, wings, breadsticks, cheesesticks, desserts, and beverages.
Does Papa Johns Pizza offer contactless delivery service?
Yes, Papa Johns Pizza provides no-contact delivery to ensure safety and convenience.
How can I order Papa Johns Pizza from this location?
You can order online via their website or use the Papa Johns app available on iOS and Android.
Are there any special holiday hours I should be aware of?
Papa Johns is closed on December 25, but open from 9:30 AM to midnight on December 24, December 31, and January 1.
What other restaurants are near Papa Johns Pizza?
Nearby you can find Subway, another fast-food restaurant, which is a convenient alternative for sandwiches after your pizza.
Are there any healthcare facilities near Papa Johns Pizza?
Yes, Risas Kids Dental - Westgate, Risas Dental and Braces, and Village Medical at Walgreens are nearby, making it convenient to grab a meal before or after your appointment.
What stores near Papa Johns Pizza might be useful for customers?
Walgreens pharmacy and Safeway grocery store are close by, perfect for stopping by either before or after enjoying your meal.