At Papa Johns Pizza in Phoenix, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Phoenix pizza for any occasion. Call us for pizza delivery in Phoenix or stop by 4840 N 83rd Ave #102 for carryout to order the best pizza in Phoenix, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Food Quality
Many customers reported issues with food quality, including burnt pizzas, incorrect orders, and overall dissatisfaction with taste.
Delivery Issues
Several customers experienced significant delays in delivery, incorrect orders, and lack of communication regarding their orders.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting specific staff members who provided excellent service.
NN
Noemi
Feb 19, 2026
1.0
I literally put no contact for a reason. Delivery drivers knocking making my dogs bark for no reason when I work from home. Why is there an option for no CONTACT if you’re not going to follow directions! Ringing the door bell and knocking multiple times. Literally so irritating.
AA
Angelica A
Feb 10, 2026
1.0
I love papa John’s. It has always been my go to but I don’t know what happened with my pizzas this time 2/9/26. The crust were hard and the pizza tasted awful. It had a terrible gamey porky taste. It was so bad we threw it away. I don’t know if it was the pepperonis were old but it tasted awful. I’m also not sure if they completely changed their crust. I dont know if I will return…. It was so bad…..
AP
Antonio Perez
Jan 27, 2026
5.0
Always on time for pick up, thanks guys
LT
Landis Treeservice
Jan 26, 2026
1.0
Good evening Today 01/26/2026 place an order got home and found my pizza burn, call the store manager, told him my name and the cause of my call , he answered with a bitter tone and all he said,ok thank you. didn't even bother on apologizing ,found he's attitude unprofessional ,now I'm not just complaining about my pizza been burned but also lack of adequate costomer service,I been buying from this location for years it was a great service till today , poor costomer service your manager has, I don't even think he's the manager bucause he didn't even said he's name . Thank you for your time and put your self in my shoes , it's frustrating having to pay for a complete bad service.
DA
divirtiendonos con carlitos Alvarez
Jan 16, 2026
1.0
La persona que recive tu orden siempre atiende de mala gana