At Papa Johns Pizza in Phoenix, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Phoenix pizza for any occasion. Call us for pizza delivery in Phoenix or stop by 4232 West Bell Road for carryout to order the best pizza in Phoenix, along with breadsticks, wings, and more!
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Mixed reviews on food quality, with some praising the pizza while others complained about greasy, poorly made items.
Staff Performance
While some staff were noted for excellent customer service, others were criticized for being unprofessional and unhelpful.
Delivery Problems
Many customers experienced issues with delivery times and receiving cold or incorrect orders.
Positive Experiences
Despite the negatives, several customers expressed satisfaction with the pizza and service, highlighting specific employees for their exceptional service.
PP
Private
3 days ago
1.0
Papa John's was 5 stars before you full outsourced delivery drivers. Pizza is as ice cold as the heartin AI chest. The flavor of dissatisfied is as incredible as your lack of caring for customers. This chain is as dead as dominos cardboard pizza. I'd rather eat salad then this nightmare.
JM
Jenny Marzella
Feb 15, 2026
5.0
We always order from this store. Pizza is always great and not greasy!
We have never had any issues in the past orders.
We are very impressed with the manager Alfred.
On Friday we had scheduled an order ahead for our heart shaped Pizzas for Saturday, Valentine's Day from this store. A half an hour later I was checking my email and noticed the email from Papa Johns had the pizza order we scheduled for Saturday Valentine's Day, was being delivered on Friday instead. I immediately contacted the store. I spoke to Albert. He said the pizzas were already on the way to be delivered! I was a little frantic. Lol
Albert was very apologetic for the mistake and reassured me that he would make sure we still received our same order on Valentine's Day as well at no charge. Albert even called me Saturday morning at ten to let me know he had put the order in for our Pizzas to be delivered at the same time. That really impressed me!
Thank you again Albert!
Pizza was amazing as usual! 🫶
MM
Mark Makr
Feb 14, 2026
1.0
Food showed up cold. They used DoorDash to deliver. I was tracking the dasher and noticed they didn’t move for ten minutes. I messaged them asking if they were delivering multiple orders and they said yes. Took 20 plus minutes from when my food was picked up to delivery. Why so I pay extra if my food is delivered cold. Also pizza wasn’t cooked fully, dough was doughy . And look at the bottom left of the phot the cheese doesn’t even cover the full pizza.
MG
Meghan Garcia
Feb 13, 2026
5.0
Albert, the district manager was exceptional and a true pleasure to speak with. The store was mid crisis on a Friday night, and he led and helped his team to provide exemplary customer service. Making sure that the customer's know they are valued. As far as the food goes, who doesn't like Papa John's? Glad to see more competitive pricing as well.
PD
Parag Dhumal
Feb 10, 2026
1.0
Absolutely terrible experience. We ordered pizza on Super Bowl Sunday evening and it was a complete joke. There was barely any cheese, and the bottom of the crust looked burnt. What was delivered looked nothing like the advertised pizza, which shows a white, cheesy, well-made pie. Instead, it felt like eating dry bread with sauce and some random toppings tossed on. I used to love Papa John’s and had real nostalgia for it, but this was a huge disappointment after coming back after a long time. I sincerely hope this disaster is limited to this location and not a reflection of Papa John’s current standards.
What are the delivery hours for Papa Johns Pizza in Phoenix, AZ?
Papa Johns Pizza delivers from 10:00 AM to 12:00 AM Monday through Thursday, 10:00 AM to 2:00 AM on Friday and Saturday, and 10:00 AM to 1:00 AM on Sunday.
Can I order carryout or takeout from Papa Johns Pizza?
Yes, Papa Johns offers carryout and takeout services daily from 10:00 AM to midnight Monday through Thursday, extended until 2:00 AM on Friday and Saturday, and until 1:00 AM on Sunday.
What types of food products does Papa Johns Pizza offer?
Papa Johns Pizza offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza provide no-contact delivery options?
Yes, Papa Johns Pizza provides no-contact delivery services to ensure safety and convenience.
Where is Papa Johns Pizza located in Phoenix?
Papa Johns Pizza is located at 4232 West Bell Road, Suite C4, Phoenix, AZ 85308.
How can I order Papa Johns Pizza online for delivery or pickup?
You can order online for delivery or pickup at https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/2349 for delivery or https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/2349 for carryout.
What nearby places can I visit before or after enjoying Papa Johns Pizza?
Nearby places include Pho Viet Vietnamese Restaurant for a different cuisine, Banner Urgent Care if you need medical assistance, and Aura Nails Glendale for beauty treatments.
Are there any nearby grocery or hardware stores near Papa Johns Pizza?
Yes, Fresh & Easy grocery store and hardware stores such as Howard's Ace and Ace Hardware are located near Papa Johns Pizza, which can be convenient for shopping before or after your visit.
Is there a place nearby where I can relax or get a massage after eating at Papa Johns?
Belle Reflexology, specializing in massage and reflexology therapy, is located near Papa Johns Pizza, offering a great way to relax after your meal.
What are the options for ordering Papa Johns Pizza via mobile apps?
You can order Papa Johns Pizza using their mobile app available on iOS at https://apps.apple.com/us/app/papa-johns-pizza-delivery/id407517450 and on Android at https://play.google.com/store/apps/details?id=com.papajohns.android.
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