Papa Johns Pizza

3.5
498 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Phoenix, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Phoenix pizza for any occasion. Call us for pizza delivery in Phoenix or stop by 3441 W. Northern Avenue for carryout to order the best pizza in Phoenix, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3441 W. Northern Avenue, Phoenix, AZ
85051, United States

Hours

Reviews

3.5
498 reviews
5 stars
230
4 stars
73
3 stars
46
2 stars
23
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including disrespectful staff and long wait times for assistance.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong pizzas and missing items.

Food Quality

While some customers praised the pizza and wings, others complained about overcooked items and poor quality of certain menu items.

Delivery Issues

Several reviews mentioned late deliveries and problems with the delivery process, including wrong addresses and unresponsive staff.

Staff Friendliness

Despite the negative feedback, some customers noted friendly and helpful staff members during their visits.
  • MB
    Mathew Byrda
    4 days ago
    2.0
    Hated it
  • BV
    Brianne Viscarra
    Dec 28, 2025
    5.0
    Whoever the gentleman that was working when I went today was absolutely amazing! & He was all by himself limping around at that from a sprained ankle!
  • CK
    Chris King
    Dec 16, 2025
    5.0
    Thnks
  • BJ
    Bethany Johnson
    Dec 10, 2025
    1.0
    I ordered a pepperoni pizza and obviously the pizza comes with peppers and a garlic sauce, I opened the box when I got in the car and there was nothing in there only the pizza. I went back in the store and asked if I got my complementary peppers and sauce. Daniel the employee at the register got a pepper placed it on the palm of his hand and tried to hand it to me. I asked Eco sure would not approve of that and I would not eat that. The employees on shift did not want to give up his name. I will never go to papa John’s again. The kid thought nothing was wrong with what he was doing. Absolutely crazy to me.
  • NT
    Noah Tivis
    Nov 7, 2025
    1.0
    Writing this the night of occurrence. One staff member was very disrespectful. Got there to pickup for delivery and was waiting a few minutes. No worries, I know they are busy and I don’t mind waiting a few. I was told that they would be with us shortly (me and the boys ahead of me in line). I saw what looked like my order being put in a hot bag by another employee so I hollered out him to see if it was my order. That’s when the original employee yelled “I said I’d be with you in a minute” and then just stared at me with a dirty look and went back to making his stuffed crust. I found out after that the person I asked was “just a delivery driver and doesn’t know anything”. Such an unnecessary thing from the employee when there was no disruption or disrespect to anyone there. Maybe he was having a rough night, but there’s no reason to yell at a customer or driver. I will not be taking deliveries from this location ever again.

Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours for Papa Johns Pizza in Phoenix, AZ?

Papa Johns Pizza delivers from 9:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

What are the takeout hours for Papa Johns Pizza at 3441 W. Northern Avenue?

Takeout is available from 9:30 AM to 11:40 PM Sunday through Thursday, and until 12:40 AM on Friday and Saturday.