At Papa Johns Pizza in Phoenix, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Phoenix pizza for any occasion. Call us for pizza delivery in Phoenix or stop by 4645 E BROADWAY RD. for carryout to order the best pizza in Phoenix, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including long wait times on the phone, rude staff, and unresolved issues with orders.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly executed requests, leading to dissatisfaction.
Food Quality
Several reviews mentioned subpar food quality, including burnt pizzas, cold deliveries, and incorrect toppings.
Delivery Issues
Customers frequently experienced late deliveries and problems with delivery drivers, contributing to a negative overall experience.
Positive Experiences
Despite the negative feedback, some customers praised the quality of the pizza and the friendliness of certain staff members.
AV
Alexandra Valdez
Feb 5, 2026
5.0
Just went to this location and this was the highlight of my day. It’s been a long week and me and my friends ordered papa John’s from a different location and we spent 50$ and never got our pizza, we never got a refund, and got hung up on. Me and my friends decided to come to this location and just order face to face. And the gentleman working was the absolute best! He was so sweet, nice and funny. He really hooked it up and I never got his name. But I will be back and I’m going to tip him. I didn’t have my cash on me but he was so nice that I’m gonna go out of my way to tip him. Thank you and I really appreciated the nice gesture and he made our night.
JC
Jonathan Czarsty
Jan 16, 2026
1.0
Spent thirty minutes on the phone with someone from Bangladesh to place a local pizza order, just for it to get cancelled by the store. If I can’t just call the store I’m ordering from, I won’t be ordering from papa John’s again.
RM
Ryan Mohammed
Jan 6, 2026
1.0
I order A pizza and I saw one of the employee she was playing with her nails next to Customer orders and I told the manager and I called her trying to explain what I saw she she was really rude with me. She hang up the phone on me so this is really really dirty restaurant do not ever ever order from this restaurant
NO
Nicolas Ordonez
Dec 27, 2025
2.0
Ordered delivery from this location and the pizza was awful. It was a half and half order with one side being just pepperoni, and the other side being pineapple and olives. The pepperoni side had very few, if any, pepperonis, and the other side was FILLED with olives. You would think the workers would know how strike a balance with toppings. I also ordered extra sauce cups and received one less than what I ordered. Would not recommend this location if possible
BF
Bruce Freedle
Dec 27, 2025
4.0
We got three different pizzas and everything did taste very good. The pizza was not all cut completely through and some of the pieces were very thin/small like 1" on the outside included on 2 pizzas. We asked to double up on multiple toppings on 2 of the pizzas & we didn't think that happened, but they weren't skimpy amounts of toppings on each pizza, so it wasn't quite clear that we didn't get double toppings.
The young lady inside was very nice & quick to help upon arrival.
What are the delivery hours for Papa Johns Pizza in Phoenix, AZ?
Papa Johns Pizza delivers from 9:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does Papa Johns Pizza in Phoenix offer takeout services?
Yes, takeout is available daily from 9:30 AM to 10:45 PM, with extended hours until 11:45 PM on Friday and Saturday.
Can I order Papa Johns Pizza online for delivery or pickup?
Yes, you can order online for delivery or carryout via their website or mobile apps available on iOS and Android.
What types of food does Papa Johns Pizza Phoenix offer?
They serve pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza provide contactless delivery options?
Yes, Papa Johns Pizza offers no-contact delivery for customer safety.
Are there any holiday hours or closures I should be aware of?
Papa Johns Pizza is closed on December 25, 2024; other holidays like December 24 and 31 have regular hours from 9:30 AM to 11:00 PM.
Where is Papa Johns Pizza located in Phoenix?
Papa Johns Pizza is located at 4645 E Broadway Rd., Phoenix, AZ 85040.
What nearby places can I visit before or after ordering at Papa Johns Pizza?
Nearby you can visit places like Lovedbyloni beauty salon, Spice Wing restaurant, and The Original Hot Dog Factory for additional dining or shopping experiences.
Is there a convenient gas station near Papa Johns Pizza in Phoenix?
Yes, Home2 Suites by Hilton Phoenix Airport South and Chevron gas stations are nearby for fueling up during your visit.
Where can customers find other fitness or recreational options close to Papa Johns Pizza?
Customers can visit nearby gyms such as Minnifield Fitness, Powerhouse gym, The PHHacility, and PGC Phoenix for sports and fitness activities.
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