Papa Johns Pizza

Reviews

• LE

  Lawrence Evans

  Nov 17, 2025
  1.0
  They post openly in their lobby that they gladly accept EBT, but, on the last two separate occasions, they could not/would not take EBT. The first time the women who were working the counter clearly had not received any training about how to process EBT cards, so it took a humiliating 20 min waiting at the counter, while the pizza got cold, only to have the machine refuse the card multiple times when they did finally figure it out! This was 100% the management's fault, not the women who were genuinely trying to help! The second time the manager (John) processed the transaction and the exact same humiliating result occurred! Given the fact that my EBT card had plenty of money available on it and worked at other store immediately after, I have to believe it is either their machine malfunctioning, or they are intentionally declining EBT cards, because they know once you order and your family's waiting, you're over a barrel and will be forced to use what little cash you have to get the pizza, or disappoint your family! Honestly, given the managers smug, "I don't care" attitude, I am inclined toward thinking the latter! I am looking into if saying they accept EBT but consistently refusing/ having machine issues, is a form of EBT fraud! Either way I definitely recommend AGAINST giving, at least THIS location, your business! NEGATIVE FIVE STARS! Nobody should have to be humiliated because of Pappa John"s incompetence, processing issues, or just flat out greed! Either accept the cards or don't, but don't SAY you do and then not accept them!!!
• JL

  james leach

  Nov 8, 2025
  1.0
  Got two burnt dry pizzas and an already open marinara cup. Cheap frozen pizza would have been better.
• EM

  Eduardo Mercado

  Nov 1, 2025
  1.0
  Extremely late delivery, after arrival window passes they say door dash is delivering. Would have not tipped for delivery if they were gonna pull this bs, no other pizza delivery ever does this.
• JW

  John Williams

  Oct 6, 2025
  5.0
  Great pizza very good special pricing as well.
• DD

  Dz

  Oct 3, 2025
  2.0
  I ask for my pizza to be made a specific way and typically when the young woman who seems like manager isn't working its made wrong. Well done with extra sauce and someone there when shes not working seems to always throw extra cheese on it for some reason. So now the cheese slides off because the pizza is throughly cooked in the oven because its too much cheese. I dont like when people take liberty to do things how they want vs how its being asked to be done

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