Brand Certified
Papa Johns Pizza
3.3(271 reviews)
Certified by Papa Johns Pizza • Feb 22, 2026
Business Details
4501 E THOMAS RD, Phoenix, AZ
85018, United States
Certified by Papa Johns Pizza • Feb 22, 2026
(602) 667-0600
Certified by Papa Johns Pizza • Feb 22, 2026
https://locations.papajohns.com/united-states/az/85018/phoenix/4501-e-thomas-rd?utm_source=gmb&utm_medium=organic
Certified by Papa Johns Pizza • Feb 22, 2026
About
Certified by Papa Johns Pizza • Feb 22, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Phoenix, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Phoenix pizza for any occasion. Call us for pizza delivery in Phoenix or stop by 4501 E THOMAS RD for carryout to order the best pizza in Phoenix, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Feb 22, 2026
Hours
Certified by Papa Johns Pizza • Feb 22, 2026
Reviews
3.3
271 reviews
5 stars
114
4 stars
44
3 stars
14
2 stars
16
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including wrong orders, rude staff, and long wait times for delivery.
Food Quality
Many reviews indicated a decline in food quality, with complaints about undercooked pizza, incorrect toppings, and overall dissatisfaction with the taste.
Customer Service
While some customers praised individual staff members for their helpfulness, many others experienced unprofessional behavior and lack of accountability from management.
Delivery Problems
Frequent complaints about delayed deliveries, wrong deliveries, and issues with the delivery service were noted.
- BBBrett R. BrownDec 2, 20253.0Haven't eaten here in years. Used to be one of my favorites but I didn't like it as much as I used to. If you have a Costco membership then you're better off buying from Costco. Cheaper and better.
- JLJacob LawNov 20, 20251.0He left a pizza outside my door and didn't ring my door bell. Then did the same thing the second time for the free pizza. This was directly from this pizza place.
- BGBrenda GarciaOct 29, 20251.0Really bad service, I got 2 packets of crushed peppers for A large pizza, when asked for more the cashier was trying to charge me 1.00 for 2 more packets of peppers, seriously mind blown by this and the careless attitude.
- CSCecilia SavalaOct 29, 20251.0They canceled my order because their address choices were wrong. Then the person I spoke to on the phone couldn’t have cared less about my order.
- LLLeonardo LeonOct 22, 20251.0Just terrible. Sad that hungry Howies over ranks them
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Phoenix?
Delivery is available from 9:30 AM to midnight Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
When can I pick up my order from Papa Johns Pizza on weekends?
Takeout is available from 9:30 AM until 12:40 AM on Friday and Saturday, and until 11:40 PM Sunday through Thursday.
Does Papa Johns Pizza offer contactless delivery?
Yes, Papa Johns Pizza offers no-contact delivery services for your safety and convenience.
How can I order Papa Johns Pizza online for delivery or carryout?
You can place your order online for delivery or carryout via Papa Johns' official website or app using their store-specific ordering links.
What types of food products does Papa Johns Pizza offer?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located in Phoenix?
It is located at 4501 E Thomas Rd, Ste 111, Phoenix, AZ 85018.
What are the holiday hours for Papa Johns Pizza around Christmas and New Year?
Papa Johns is open from 9:30 AM to midnight on December 24th and 31st, closed on December 25th, and open from 9:30 AM to midnight on January 1st.
What popular nearby stores can I visit before or after ordering pizza at Papa Johns?
You can visit Fry's Food Store and Fry's Food And Drug nearby for groceries, or Famous Footwear if you're looking for shoes and accessories.
Are there any fitness or wellness centers near Papa Johns Pizza in Phoenix?
Yes, nearby options include Trainr gym, Second Heart Yoga studio, and Gracie Barra Brazilian Jiu Jitsu & Self Defense club for fitness and wellness activities.
Which nearby places can help with financial services or urgent care while visiting Papa Johns?
You can find nearby financial services at Liberty Tax, OneMain Financial, and Western Union, as well as urgent care at HonorHealth Urgent Care - Phoenix - Thomas.
Brand Certified Facts from Papa Johns Pizza
Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website