At Papa Johns Pizza in Phoenix, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Phoenix pizza for any occasion. Call us for pizza delivery in Phoenix or stop by 4501 E THOMAS RD for carryout to order the best pizza in Phoenix, along with breadsticks, wings, and more!
Multiple customers reported issues with incorrect orders and poor handling of complaints.
Delivery Issues
Many reviews highlighted long delivery times, with some orders never arriving.
Customer Service
Customer service experiences varied widely, with some praising staff while others reported rudeness and unprofessional behavior.
Food Quality
Several customers noted a decline in pizza quality, including undercooked or poorly made pizzas.
Cleanliness
Concerns were raised about unsanitary conditions and lack of proper food handling practices.
JL
Jacob Law
5 days ago
1.0
He left a pizza outside my door and didn't ring my door bell. Then did the same thing the second time for the free pizza. This was directly from this pizza place.
BG
Brenda Garcia
Oct 29, 2025
1.0
Really bad service, I got 2 packets of crushed peppers for A large pizza, when asked for more the cashier was trying to charge me 1.00 for 2 more packets of peppers, seriously mind blown by this and the careless attitude.
CS
Cecilia Savala
Oct 29, 2025
1.0
They canceled my order because their address choices were wrong. Then the person I spoke to on the phone couldn’t have cared less about my order.
LL
Leonardo Leon
Oct 22, 2025
1.0
Just terrible. Sad that hungry Howies over ranks them
What are the delivery hours for Papa Johns Pizza in Phoenix?
Delivery is available from 9:30 AM to midnight Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
When can I pick up my order from Papa Johns Pizza on weekends?
Takeout is available from 9:30 AM until 12:40 AM on Friday and Saturday, and until 11:40 PM Sunday through Thursday.
Does Papa Johns Pizza offer contactless delivery?
Yes, Papa Johns Pizza offers no-contact delivery services for your safety and convenience.
How can I order Papa Johns Pizza online for delivery or carryout?
You can place your order online for delivery or carryout via Papa Johns' official website or app using their store-specific ordering links.
What types of food products does Papa Johns Pizza offer?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located in Phoenix?
It is located at 4501 E Thomas Rd, Ste 111, Phoenix, AZ 85018.
What are the holiday hours for Papa Johns Pizza around Christmas and New Year?
Papa Johns is open from 9:30 AM to midnight on December 24th and 31st, closed on December 25th, and open from 9:30 AM to midnight on January 1st.
What popular nearby stores can I visit before or after ordering pizza at Papa Johns?
You can visit Fry's Food Store and Fry's Food And Drug nearby for groceries, or Famous Footwear if you're looking for shoes and accessories.
Are there any fitness or wellness centers near Papa Johns Pizza in Phoenix?
Yes, nearby options include Trainr gym, Second Heart Yoga studio, and Gracie Barra Brazilian Jiu Jitsu & Self Defense club for fitness and wellness activities.
Which nearby places can help with financial services or urgent care while visiting Papa Johns?
You can find nearby financial services at Liberty Tax, OneMain Financial, and Western Union, as well as urgent care at HonorHealth Urgent Care - Phoenix - Thomas.