Papa Johns Pizza

3.1
231 reviews
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Business Details

4030 E THUNDERBIRD RD, Phoenix, AZ
85032, United States
(602) 971-7100
https://locations.papajohns.com/united-states/az/85032/phoenix/4030-e-thunderbird-rd?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Phoenix, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Phoenix pizza for any occasion. Call us for pizza delivery in Phoenix or stop by 4030 E THUNDERBIRD RD for carryout to order the best pizza in Phoenix, along with breadsticks, wings, and more!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Papa Johns Pizza
4030 E THUNDERBIRD RD, Phoenix, AZ
85032, United States

Hours

Reviews

3.1
231 reviews
5 stars
87
4 stars
33
3 stars
11
2 stars
13
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor communication regarding their orders.

Delivery Issues

Frequent complaints about delayed deliveries, with some orders taking over two hours to arrive or being canceled without notice.

Food Quality

Several customers expressed dissatisfaction with the quality of the pizza, citing undercooked crusts, incorrect toppings, and overall poor taste.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions, including staff not wearing masks or gloves while handling food.
  • EN
    Eric Angulo (NinjaSynapse)
    4 days ago
    5.0
    Top knotch delivery. Food came piping hot and pleased the hunger! Great job to you and your team.
  • JN
    Joshua Nexsen
    Nov 14, 2025
    4.0
    Take out. No atmosphere.
  • JJ
    Josh
    Oct 25, 2025
    1.0
    Called and ordered at 10:50 was told 40 min. At 12:10 I called and was told they third party delivery to Door Dash that canceled my order and no one called me to tell me!!! Management sucks!!
  • NN
    None None
    Sep 29, 2025
    2.0
    I ordered a medium pizza with 5 kinds of meat plus anchovies on it. We had to literally hunt to find the meat and the anchovies and the pizza was barely edible. We threw most of it out.
  • AR
    Adam Runnion
    Aug 11, 2025
    3.0
    My delivery took way too long. I was told an estimated time of 35min. After 56 min I called and asked if I should just pick it up myself. I was told there was an issue with the driver. The driver told me they were busy picking up other orders they were scheduled. I don't think it was the drivers fault. The pizza was perfect and exactly what I ordered.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Phoenix, AZ?

Delivery is available Monday to Thursday and Sunday from 9:30 AM to 11:00 PM, and on Friday and Saturday until midnight.

Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?

Yes, you can order takeout. Takeout hours are Monday to Thursday and Sunday from 9:30 AM to 10:45 PM, and on Friday and Saturday until 11:45 PM.