Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Phoenix is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.0
372 reviews
5 stars
115
4 stars
52
3 stars
42
2 stars
37
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude and unprofessional, impacting the overall dining experience.
Food Quality
Many customers expressed disappointment with the food quality, citing issues such as small portions, incorrect orders, and stale ingredients.
Pricing
Customers frequently noted that prices were high relative to the quality and portion sizes of the food, leading to dissatisfaction.
Ordering Experience
The kiosk ordering system received mixed reviews, with some finding it confusing and others appreciating its efficiency.
Speed of Service
While some customers experienced quick service, many reported long wait times, especially during busy periods.
- QWQuan WANGDec 24, 20251.0One of the staff at this place was insanely unfriendly. They didn’t give me the item I ordered and made feel they did that on purpose.
- WHWayne HardingDec 13, 20253.0Overall Panera is pricey, but so are plenty other "fast causal" places. Love their Sip Club!
- BWBetina WorkmanDec 12, 20255.0Had a surprisingly delicious tuna sandwich at the phoenix airport Panera.
- APAravind PDec 6, 20251.0The food at this Panera Bread was good with no issues on taste or quality. However, the customer service experience was extremely disappointing. The young lady at the counter needs serious improvement in communication. She was unusually rude in the way she addressed customers, speaking as if she was doing everyone a favor rather than providing service. I noticed multiple customers looking surprised at her behavior, so it wasn’t just my experience—it seemed to be affecting everyone in line. This was on Dec 3,2025 at around 8-9pm. This kind of attitude is unacceptable, especially in an airport where travelers are already stressed and expect courteous service. I hope the managers or person in charge take note of this and provide proper training or guidance to improve customer interaction. If you’re not in the mood to deal with rude behavior, I’d recommend avoiding this Panera Bread location.
- BCB CNov 17, 20255.0This is the Panera in Terminal 4, near gate C14. The line at Zinc Brasserie was ridiculous, and i would say for a basic cup of black coffee, Panera Bread’s is probably better... i used the order kiosk, and i had my coffee in hand within 3 minutes... I think every airport terminal should have a Panera, not because it's anything special, but because it's consistent. Panera Bread’s coffee is way more consistent than it looks. The beans are 100% Arabica Rain Force Certified, and Panera actually switched to certified beans back in the 2000s, way before most major chains. Their brewers use timed clips that force staff to dump every batch at 60 minutes, which is why Panera’s coffee is almost always fresher than typical restaurant drip. The light roast is blended to stay stable in Air-Pots (the big metal decanter they use to keep the coffee hot) without turning bitter, and the dark roast uses naturally low-acid Brazilian beans for that smooth, easy sip. It’s not fancy, but it’s cleaner, fresher, and more thoughtfully sourced than most people realize...
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations at this location?
No, Panera Bread does not accept reservations at this location.
What are the operating hours of Panera Bread at Phoenix Sky Harbor Airport Terminal 4?
Panera Bread is open daily from 4:30 AM to 9:00 PM.
Does Panera Bread offer delivery or takeout services?
Panera Bread offers takeout and Rapid Pick-Up services but does not provide delivery at this location.
Can I place an order online or through an app for Panera Bread?
Yes, you can order online via Panera's website or through the Panera Bread app available on the Apple App Store for quick service.
What types of meals are served at this Panera Bread location?
They serve breakfast, brunch, lunch, and dinner with menu specialties including soups, salads, sandwiches, and freshly baked artisan breads.
What payment methods does Panera Bread accept here?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there Wi-Fi available at this Panera Bread location?
Yes, Panera Bread provides complimentary Wi-Fi for guests to enjoy while dining in or working from the cafe.
Where is Panera Bread located within Phoenix Sky Harbor Airport?
Panera Bread is located at 3800 Sky Harbor Boulevard, Terminal 4 Gate C14 in Phoenix, AZ.
What nearby places can I visit before or after dining at Panera Bread in Terminal 4?
You can visit the Phoenix Airport Museum Gallery to explore local arts, the USO Phoenix lounge for relaxation, or enjoy a quick smoothie at Escape Lounges US nearby.
How can nearby transit at PHX Sky Train Terminal 4 station help me get to Panera Bread?
PHX Sky Train Terminal 4 station is close by and provides convenient airport transportation that can help you access Panera Bread easily during your travel.
Are there other food options near Panera Bread within the airport?
Yes, nearby dining options include New York Pizza Department, Smashburger, Blue Mesa Tacos, Joe's Real BBQ, and Sky Harbor la Madeleine for varied meal choices.