Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Phoenix is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
568 reviews
5 stars
295
4 stars
127
3 stars
53
2 stars
29
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including unfriendliness, long wait times, and incorrect orders.
Food Quality
While some customers praised the food, others expressed disappointment with portion sizes, freshness, and overall quality.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Pricing Concerns
Many customers felt that the prices were too high for the quality and portion sizes of the food.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted positive experiences with specific staff members who provided excellent service.
- DRDavid RansomNov 14, 20254.0Pannera has great soups and sandwiches
- CMChrissy MilesOct 30, 20251.0I had a disappointing experience at this Panera Bread location. The service I received from one of the employees, Ariel Rieken, did not meet the usual Panera standards. My order was handled poorly, and my concerns weren’t addressed in a professional manner. I hope management takes steps to improve staff training and customer service.
- PKPatrick KingOct 21, 20251.0I hate to give any place 1 star but my drive through experience was the pits in terms of customer service. Young lady at the drive through acted like I was an inconvenience, was un-friendly and pushed the food aggressively in my hands. Called the store and talked with Carla the manager and asked that she works with her teams customer service and was dismissed. I expect better from some place that charges $17 for Mac and Cheese and a drink. Oh and they got my order wrong....driving back now.
- TTTim TimboOct 15, 20254.0Good for eating and having that special baked goods afterwards
- SMShaina M-hSep 30, 20251.0This place is messed up had to wait on drive thru while I keep hearing their laughing joking and ignoring customers then I order sandwich chipotle chicken avocado melt !!! But what I got is totally different sandwich that I don’t know what it is ! I have to mention I have allergy to bacon ! And there is a bacon in the sandwich they gave me !!!What is wrong with this people who working here never ever again going back this is not first time and am sure won’t be last time 👎🏻👎🏻👎🏻👎🏻👎🏻
Frequently Asked Questions About Panera Bread
Does Panera Bread at 4512 E Cactus Rd accept reservations?
No, Panera Bread at this location does not accept reservations.
What are the operating hours for Panera Bread in Phoenix, AZ?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Thursday, and from 7:00 AM to 9:00 PM Friday through Sunday.
Does Panera Bread offer delivery and drive-thru services?
Yes, Panera Bread offers both delivery and drive-thru services at this location.
Can I order online from Panera Bread?
Yes, you can order online via their website or through the Panera Bread app.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
What types of meals are served at Panera Bread?
They serve breakfast, brunch, lunch, and dinner.
What are some specialties offered by Panera Bread?
Specialties include You Pick Two options, Power Menu, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Are there nearby entertainment options to Panera Bread?
Yes, the Mystery Mansion Dinner Theater is nearby, offering theater and comedy shows, which could be a great activity before or after your visit to Panera Bread.
What nearby restaurants can I visit along with Panera Bread?
Nearby restaurants include Coco's Restaurant & Bakery, Hawaiian Bros Island Grill, Raising Cane's, McDonald's, Mission BBQ, Charleys Philly Steaks, and Hot Dog on a Stick.
Are there retail stores near Panera Bread for shopping convenience?
Yes, nearby retail locations include Costco Wholesale, Mor Furniture For Less, Game Daze at Paradise Valley Mall, T-Mobile stores, Famous Footwear, Payless ShoeSource, Hot Topic, and BMO Harris Bank among others, making it convenient to combine shopping with your visit to Panera Bread.