Brand Certified
Panera Bread
4.0(582 reviews)
Certified by Panera Bread • Feb 22, 2026
Business Details
4512 E Cactus Rd, Phoenix, AZ
85032, United States
Certified by Panera Bread • Feb 22, 2026
(480) 751-5960
Certified by Panera Bread • Feb 22, 2026
https://www.panerabread.com/en-us/cafe/locations/az/phoenix/4512-e-cactus-rd
Certified by Panera Bread • Feb 22, 2026
About
Certified by Panera Bread • Feb 22, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Phoenix is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Feb 22, 2026
Hours
Certified by Panera Bread • Feb 22, 2026
Reviews
4.0
582 reviews
5 stars
303
4 stars
127
3 stars
54
2 stars
30
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
While some customers enjoyed the food, many expressed disappointment in the quality and portion sizes, with complaints about undercooked items and missing ingredients.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Staff Performance
Customer experiences with staff varied widely, with some praising individual employees for their friendliness and attentiveness, while others criticized the overall attitude and professionalism of the team.
- HMHaley Morgan5 days ago1.0I’m going to give some grace as everyone has a bad day. I work in the service industry myself. But please tell whoever the manager was today that it’s incredibly rude to look at someone like they’re an idiot. My order was far back on the counter and my name wasn’t facing forward either. My order was not in the pick up window as it was supposed to be. So when I say I don’t see my food and she grabs the food on the counter and shows me my name and hands me the food in a rude manner that’s pretty unprofessional. One the food wasn’t where Panera said it was. And two you didn’t even display my name on the bag facing forward. I’m not about to reach over your massive counter to start grabbing random bags to see if one is mine? Gross and rude service from the manager.
- LMLaura MillerFeb 18, 20261.0Kay working there is a print, and he left all of his fresh tuna sitting outside on the sun.I wouldn't be there
- RHR HFeb 13, 20265.0Went during afternoon, after lunch and before dinner. It was busy but I was still able to find parking and service was good.
- MLMichael LutzJan 24, 20265.0Great eatery. Nice vibe. Friendly staff. Good food not half bad. Outside tables are fun to sit in the warm sunshine. I highly recommend this establishment.
- AMAndrea MJan 22, 20261.0I had possibly one of the worst experiences at a drive-thru, I ordered my food at 7:17pm and did not receive it until 7:40. I am extremely disappointed and frustrated with the service and quality of food provided. I ordered a Chicken Chipotle Avocado Melt and it tasted like iron and there was no Avocado. I would not recommend.
Frequently Asked Questions About Panera Bread
Does Panera Bread at 4512 E Cactus Rd accept reservations?
No, Panera Bread at this location does not accept reservations.
What are the operating hours for Panera Bread in Phoenix, AZ?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Thursday, and from 7:00 AM to 9:00 PM Friday through Sunday.
Does Panera Bread offer delivery and drive-thru services?
Yes, Panera Bread offers both delivery and drive-thru services at this location.
Can I order online from Panera Bread?
Yes, you can order online via their website or through the Panera Bread app.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
What types of meals are served at Panera Bread?
They serve breakfast, brunch, lunch, and dinner.
What are some specialties offered by Panera Bread?
Specialties include You Pick Two options, Power Menu, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Are there nearby entertainment options to Panera Bread?
Yes, the Mystery Mansion Dinner Theater is nearby, offering theater and comedy shows, which could be a great activity before or after your visit to Panera Bread.
What nearby restaurants can I visit along with Panera Bread?
Nearby restaurants include Coco's Restaurant & Bakery, Hawaiian Bros Island Grill, Raising Cane's, McDonald's, Mission BBQ, Charleys Philly Steaks, and Hot Dog on a Stick.
Are there retail stores near Panera Bread for shopping convenience?
Yes, nearby retail locations include Costco Wholesale, Mor Furniture For Less, Game Daze at Paradise Valley Mall, T-Mobile stores, Famous Footwear, Payless ShoeSource, Hot Topic, and BMO Harris Bank among others, making it convenient to combine shopping with your visit to Panera Bread.
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