Panera Bread

2.9
279 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Phoenix is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3400 E Sky Harbor Blvd, Phoenix, AZ
85034, United States

Hours

Reviews

2.9
279 reviews
5 stars
88
4 stars
36
3 stars
29
2 stars
25
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 30 minutes, leading to frustration and missed flights.

Food Quality

Several reviews highlighted issues with food quality, including complaints of undercooked items, incorrect orders, and instances of food poisoning.

Staff Attitude

Mixed feedback on staff behavior; while some employees were praised for their friendliness and helpfulness, others were criticized for being rude and unprofessional.

Operational Issues

Customers noted that the location often ran out of menu items and had poor inventory management, leading to dissatisfaction.

Cleanliness

Some reviews mentioned unsanitary conditions, including dirty seating areas and concerns about food safety.
  • MS
    Molly S
    Nov 17, 2025
    5.0
    I had such a great experience at the Panera Bread in Terminal 3 of the Phoenix airport! Their cashier, Elias, was an absolute standout. He was incredibly upbeat, friendly, and genuinely accommodating — you could tell he truly cared about his job and the customers he served. Elias took the time to double-check every order with each customer, making sure everything was perfect before they walked away. That kind of attention to detail and kindness is rare, especially in a busy airport setting. His positive energy was contagious and such a refreshing note to end our trip on.
  • AA
    Arpitha Rao Annaji
    Aug 22, 2025
    5.0
    Got some avocado toast and Mediterranean wrap. Pretty good and fast service
  • AK
    Alexandra “Alex” K
    Aug 1, 2025
    5.0
    The best customer service ever and this staff member needs to be rewarded for going above and beyond!! I was running late and my plane was closing the doors so I had leave before my food would be ready. Someone from the team literally full speed ran after me to my gate to hand me my food out before I boarded. Absolutely incredible thank you!!!
  • DW
    David Woodhouse
    Jul 10, 2025
    3.0
    Not open 24/7.
  • KG
    Karina Gerstenschlager
    Jun 22, 2025
    5.0
    Fast, normal Panera menu, and easy!

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours of Panera Bread in Phoenix?

Panera Bread in Phoenix operates 24 hours a day, 7 days a week.