Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Phoenix is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.9
281 reviews
5 stars
89
4 stars
36
3 stars
29
2 stars
25
1 star
102
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with some employees praised for their helpfulness while others were criticized for being slow and unorganized.
Food Quality
Several reviews highlighted issues with food quality, including complaints about undercooked items, incorrect orders, and even food poisoning.
Wait Times
Many customers experienced long wait times for their orders, often exceeding 30 minutes, which was particularly frustrating in an airport setting.
Management Issues
Reviews indicated poor management and staffing problems, leading to confusion and inadequate service during busy periods.
- RKRavi KonjerlaJan 5, 20265.0Nice place to have breakfast inside terminal. Staff were friendly and service was great
- HHHeather HughesDec 29, 20251.0Last time I got soup and a sandwich it was all bread with lil cheese n meat n my chicken noodle soup only had 3 small noodles with 2 tiny pieces of chicken and the rest was broth. I paid a lot n feel like off brand ingredients from any store would have been better! I'll never go back now! Unless given a gift card as a present, lol.
- MSMolly SNov 17, 20255.0I had such a great experience at the Panera Bread in Terminal 3 of the Phoenix airport! Their cashier, Elias, was an absolute standout. He was incredibly upbeat, friendly, and genuinely accommodating — you could tell he truly cared about his job and the customers he served. Elias took the time to double-check every order with each customer, making sure everything was perfect before they walked away. That kind of attention to detail and kindness is rare, especially in a busy airport setting. His positive energy was contagious and such a refreshing note to end our trip on.
- AAArpitha Rao AnnajiAug 22, 20255.0Got some avocado toast and Mediterranean wrap. Pretty good and fast service
- AKAlexandra “Alex” KAug 1, 20255.0The best customer service ever and this staff member needs to be rewarded for going above and beyond!! I was running late and my plane was closing the doors so I had leave before my food would be ready. Someone from the team literally full speed ran after me to my gate to hand me my food out before I boarded. Absolutely incredible thank you!!!
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
No, Panera Bread does not accept reservations.
What are the operating hours of Panera Bread in Phoenix?
Panera Bread in Phoenix operates 24 hours a day, 7 days a week.
What meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Is delivery available from Panera Bread at this location?
No, delivery is not available at this Panera Bread location.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order online for quick pick-up at Panera Bread?
Yes, you can order online for rapid pick-up via their website or app.
What types of breads and specialties does Panera Bread offer?
Panera Bread offers You Pick Two, Power Menu, hand-tossed salads, freshly baked artisan and specialty breads, flatbread sandwiches, soup in a breadbowl, and vegetarian broth bowls.
What nearby coffee shops can I visit around Panera Bread at Phoenix Sky Harbor?
Nearby coffee shops include Giant Coffee and Starbucks, great for grabbing additional coffee options before or after your visit to Panera Bread.
How can nearby transit options like PHX Sky Train help me get to Panera Bread?
The PHX Sky Train provides convenient access to Phoenix Sky Harbor International Airport where Panera Bread is located, making it easier to reach the cafe quickly.
What other dining options are available near Panera Bread at Phoenix Sky Harbor?
Nearby dining options include SanTan Brewery & Pub (PHX Airport), Shake Shack, California Pizza Kitchen, Chick-fil-A, Wendy's, Burger King, and Sbarro, offering a variety of foods to enjoy before or after your visit to Panera Bread.