CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Phoenix is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and lack of professionalism.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction and frustration.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and restrooms, impacting the overall dining experience.
Food Quality
While some customers enjoyed the food, there were complaints about food quality, including expired items and poorly prepared dishes.
Atmosphere
The atmosphere received mixed feedback, with some praising the environment while others noted unpleasant odors and a tense atmosphere.
LV
Lucie Vidunova
Nov 17, 2025
2.0
It's been a while since I've been to Panera and maybe they changed a recepy but my favorite chicken walnut sandwich has no salt, blah taste.
CF
Cristy Fogle
Nov 14, 2025
5.0
Lots of tasty menu choices made fresh
CB
Cierra Blair
Nov 2, 2025
1.0
For the love of god, read these reviews before ordering at this location. Orders are frequently wrong and missing items with wrong modifications. You guys really can’t read no lettuce? Manager Kim is beyond rude, I feel so bad for her staff. Do yourself a favor go somewhere else.
JC
Jacquelyn Cvijanovic
Oct 20, 2025
3.0
I did an online drive thru order for 245pm. I usually do not have issues with this location. I came at 2:33pm thinking it would be okay and they said I was to early because they hadn't received the order however I placed it 1:44pm and when I confirmed what time I selected they said 245pm. So you're telling me you havent recieved my order but you're telling me the time I selected? That means you recieved my order. So apparently they can't make my order while im about 10 minutes early with no cars in drive thru and lobby not busy? And yet my order was ready at 2:40pm. Not satisfied with service today
VT
Vannah Taylor
Oct 4, 2025
4.0
I love eating and studying here but the bathrooms are always out of paper towels and toilet paper.
Panera Bread serves breakfast, lunch, brunch, and dinner.
What are the operating hours for Panera Bread in Phoenix?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread offer delivery or pickup services?
Yes, Panera Bread offers delivery, pickup, drive-thru, and dine-in services.
What payment methods does Panera Bread accept?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
What types of food specialties are available at Panera Bread?
Panera Bread specializes in 'You Pick Two', Power Menu, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a breadbowl, and vegetarian broth bowls.
Can I order Panera Bread online through an app?
Yes, you can order online using the Panera Bread app available on the Apple App Store or via their website for delivery and rapid pick-up.
Are there any nearby places of interest that I can visit before or after dining at Panera Bread?
Nearby places include Barnes & Noble bookstore, Chili's Grill & Bar, and Swensen's Grill & Ice Cream, where you can shop or enjoy additional dining options.
How can the nearby Metro Towne Center shopping center enhance my visit to Panera Bread?
After enjoying Panera Bread, you can visit Metro Towne Center for shopping and browsing a variety of stores in one convenient location nearby.
Are there other food options or restaurants near Panera Bread in Phoenix?
Yes, nearby food options include Pei Wei Asian Kitchen, Wingstop, Subway, and Dickey's Barbecue Pit, providing a variety of cuisines for different tastes.