Panera Bread

Reviews

• JN

  John Neuendorf

  Feb 27, 2026
  3.0
  Good place for take home
• PE

  Penn Everett

  Feb 26, 2026
  1.0
  I am honestly so disappointed and upset after visiting this Panera location. I have always thought of Panera as a warm and friendly place to sit and have brunch with friends, but this visit felt like the complete opposite. Where do I even begin… What bothered me the most was the way management treated the employees. An older Asian lady manager was yelling at her (no older than high-school age) employees right in front of customers. It was not a quiet correction, it was loud, harsh, and embarrassing. Watching young workers be spoken to like that was very uncomfortable and honestly sad. No one deserves to be treated that way, especially teenagers who are just trying to do their jobs. It made the whole place feel tense and awkward, and it was hard to enjoy being there. The pickup process was also confusing and poorly handled. My order was marked ready for Rapid Pick Up and was supposed to be waiting for me on the shelf inside to just grab and go without having to bother any employees, but no one was actually using that system. Instead, there was a long line of people waiting at the counter to get their food while completed orders just sat in the kitchen. It felt unorganized and frustrating. On top of that, the service was very slow. We waited much longer than we should have, even though the restaurant did not seem very busy. To make it worse, when it was time for an employee to hand me my bag, she tossed it across the counter without saying anything. There was no thank you, no apology, nothing. It felt rude and careless. When we finally got our food, items were missing from the order. Items that we paid EXTRA for. Having to go back to the counter and wait again after already waiting so long was annoying and tiring. Between the yelling from management, the slow service, the messy pickup system, and the missing food, the whole visit felt stressful and badly run. I hope this location makes changes, because no customer or employee should have to deal with that kind of experience.
• PB

  Para Sempre BR

  Feb 26, 2026
  1.0
  Came in to get my free coffee using the reward account. They had no decaf coffee or had any coffee it all ready . 30 mins to 1 hour wait for coffee to ready. I gotta go to work no time. Maybe next time they will have it ready.
• SK

  Spencer Kennedy

  Feb 18, 2026
  1.0
  6:15 pm 2/18/26 Hispanic woman making orders ignored me for 5 minutes when I came in for my order, another man walked up she immediately asked him who he was there for then gave him his food and continued ignoring me. I wasn’t served until five minutes later when someone else walked up and asked what I was there for my food had been ready the entire time worst Panera I’ve ever been to.
• SM

  SCOTT MCCRAY

  Feb 2, 2026
  1.0
  Never got my food. Went up to ask and it was never made. The rest of the people I was with were done eating. Got a refund, but no apologies no care as to why it happened. Just an oh well. They do not care about service.

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