Panera Bread

3.9
882 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Phoenix is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
375 E Bell Road, Phoenix, AZ
85022, United States

Hours

Reviews

3.9
882 reviews
5 stars
457
4 stars
171
3 stars
82
2 stars
53
1 star
119

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the meals while others experienced issues like cold or poorly prepared dishes.

Service Issues

Many reviews highlighted poor service, including forgotten items in orders, long wait times, and unhelpful staff.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty floors and unpleasant odors.

Pricing Concerns

Numerous reviews mentioned that the prices are perceived as high for the quality and portion sizes of the food.

Positive Staff Interactions

Despite the issues, some customers praised specific staff members for their excellent service and attentiveness.
  • NN
    Northphoenixtaxi
    5 days ago
    5.0
    El café y un buen desayuno
  • CM
    Carlos Magana
    Dec 27, 2025
    1.0
    I eat at Panera religiously. This location is by far the worst. This is the only location that water taste terrible. The wait time is always bad but today was 15-20 minutes longer than normal. Everything bagged Togo when not wanted.... I hate to give a bad review but maybe a manager will see this and look into whoever is running the place.
  • EC
    Eric M Childs
    Dec 20, 2025
    5.0
    Great baked goods. Chili was hot and lightly spicy. Salads crisp and fresh.
  • JJ
    JR
    Dec 15, 2025
    2.0
    Overpriced hospital food
  • MF
    Mariah Fisher-Kendrick
    Nov 26, 2025
    4.0
    Just a piece of constructive feedback. Went in this morning (11/26) for a sandwich and coffee. When I picked up the cup, it felt a little light so when I got to my car I opened it and this is what I got before even taking a single sip. Under the whipped cream, there was only half a cup of coffee. :( Would have went back in but was in a bit of a rush.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the regular opening hours of Panera Bread Phoenix?

Panera Bread Phoenix is open from 7:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 9:00 PM on Friday and Saturday.