CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Phoenix is here with warmth and welcome. Panera Bread. Food as it should be.
Customer service experiences are mixed, with some staff receiving praise for their attentiveness while others are criticized for being unhelpful or inattentive.
Food Quality
Food quality has declined according to several customers, with complaints about portion sizes, freshness, and incorrect orders.
Cleanliness
Multiple reviews mention cleanliness issues within the restaurant, including dirty floors and unkempt areas.
Pricing Concerns
Many customers feel that the prices are too high for the quality and portion sizes of the food offered.
Positive Experiences
Despite the criticisms, there are numerous positive comments about specific menu items and overall enjoyable dining experiences.
MS
Mike Seeders
6 days ago
5.0
Very delicious healthy food choices. I get the broccoli cheese soup ever time with a salad or sandwich.
AO
April Olivarria
Nov 6, 2025
5.0
The food here is very good . I got broccoli cheddar soup with the new steak dip sandwich that comes with the au jus.. the manager took my order and was very polite and patient . This was first time ordering at panera. . Thankyou for a great experience. We will be eating here on a regular basis....
EB
Edward Bartkus
Oct 20, 2025
3.0
I used to really love eating here but lately it's becoming increasingly difficult to support Panera.
The trifecta of failed guest relations, prices increase, quality goes down and portion control gets aggressive.
FH
Fausto Hernandez
Oct 18, 2025
1.0
Registers and booth registers are not working, Manager states she does not have access to them. Unable to process orders correct and on Time.
DL
Darrilynn Lee
Oct 14, 2025
5.0
I would like to share my experience recently regarding an issue that took place. I ordered a steak and cheese sandwich and the bread was burnt and still tried it but was not to my liking. I called to speak with a manager. Brenda was her name and she treated me so good I honestly was llost for words. Brenda went above and beyond, she also personally made my sandwich and when I told her I had a lyft ride waiting outside, she offered to pay for my ride. I couldn’t believe it. I couldn’t except, she had already replaced my sandwich along with a free cookie and covered my brownie bits . Thanks again for the wonderful experience you really know how to treat your customers 😊❤️😻👍
What are the regular opening hours of Panera Bread Phoenix?
Panera Bread Phoenix is open from 7:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 9:00 PM on Friday and Saturday.
Can I order delivery or takeout from Panera Bread Phoenix?
Yes, Panera Bread Phoenix offers delivery and takeout services during their open hours.
What types of meals does Panera Bread Phoenix serve?
Panera Bread Phoenix serves breakfast, brunch, lunch, and dinner.
What kind of menu items is Panera Bread known for?
Panera Bread is known for soups, salads, sandwiches, handcrafted artisan breads, and specialty items like Soup in a Breadbowl and You Pick Two meals.
What payment options are accepted at Panera Bread Phoenix?
Panera Bread Phoenix accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there Wi-Fi available at Panera Bread Phoenix?
Yes, Panera Bread Phoenix offers complimentary Wi-Fi for customers.
What are some nearby dining options around Panera Bread Phoenix?
Nearby dining options include Paradise Bakery & Cafe, Aioli Gourmet Burgers - 7th & Bell, Five Guys, Chipotle Mexican Grill, Taco Cabana, Village Inn, Biscuits Cafe, Starbucks, El Pollo Loco, Dave’s Hot Chicken, Baja Fresh Mexican Grill, Cold Stone Creamery, Jimmy John’s, and Yogurtini. Customers can explore these places for different cuisines before or after visiting Panera Bread.
Are there any nearby stores or services close to Panera Bread Phoenix that customers might find useful?
Yes, nearby are Cricket Wireless (inside GameStop) for mobile phones, Karen's Hallmark Shop for stationery, Mattress Firm for furniture, Cox Solutions Store for telecommunications services, and Enterprise Rent-A-Car for rental vehicles.
Are there health and wellness options near Panera Bread Phoenix?
Customers near Panera Bread can find health-related businesses like Aspen Dental, Motto Clear Aligners, Hi-Health vitamin and supplement store, The Vitamin Shoppe, and Visionworks optometrist.