Panera Bread

3.9
875 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Phoenix is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
375 E Bell Road, Phoenix, AZ
85022, United States

Hours

Reviews

3.9
875 reviews
5 stars
455
4 stars
169
3 stars
82
2 stars
51
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some staff receiving praise for their attentiveness while others are criticized for being unhelpful or inattentive.

Food Quality

Food quality has declined according to several customers, with complaints about portion sizes, freshness, and incorrect orders.

Cleanliness

Multiple reviews mention cleanliness issues within the restaurant, including dirty floors and unkempt areas.

Pricing Concerns

Many customers feel that the prices are too high for the quality and portion sizes of the food offered.

Positive Experiences

Despite the criticisms, there are numerous positive comments about specific menu items and overall enjoyable dining experiences.
  • MS
    Mike Seeders
    6 days ago
    5.0
    Very delicious healthy food choices. I get the broccoli cheese soup ever time with a salad or sandwich.
  • AO
    April Olivarria
    Nov 6, 2025
    5.0
    The food here is very good . I got broccoli cheddar soup with the new steak dip sandwich that comes with the au jus.. the manager took my order and was very polite and patient . This was first time ordering at panera. . Thankyou for a great experience. We will be eating here on a regular basis....
  • EB
    Edward Bartkus
    Oct 20, 2025
    3.0
    I used to really love eating here but lately it's becoming increasingly difficult to support Panera. The trifecta of failed guest relations, prices increase, quality goes down and portion control gets aggressive.
  • FH
    Fausto Hernandez
    Oct 18, 2025
    1.0
    Registers and booth registers are not working, Manager states she does not have access to them. Unable to process orders correct and on Time.
  • DL
    Darrilynn Lee
    Oct 14, 2025
    5.0
    I would like to share my experience recently regarding an issue that took place. I ordered a steak and cheese sandwich and the bread was burnt and still tried it but was not to my liking. I called to speak with a manager. Brenda was her name and she treated me so good I honestly was llost for words. Brenda went above and beyond, she also personally made my sandwich and when I told her I had a lyft ride waiting outside, she offered to pay for my ride. I couldn’t believe it. I couldn’t except, she had already replaced my sandwich along with a free cookie and covered my brownie bits . Thanks again for the wonderful experience you really know how to treat your customers 😊❤️😻👍

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the regular opening hours of Panera Bread Phoenix?

Panera Bread Phoenix is open from 7:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 9:00 PM on Friday and Saturday.