Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Phoenix is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
1,468 reviews
5 stars
821
4 stars
285
3 stars
151
2 stars
76
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others, particularly management, are criticized for rudeness and poor handling of complaints.
Food Quality
Food quality is inconsistent, with some customers enjoying the meals while others report issues with portion sizes, incorrect orders, and hygiene concerns.
Cleanliness
The cleanliness of the dining area is frequently mentioned as a problem, with reports of dirty tables and unsanitary conditions.
Pricing
Customers express dissatisfaction with high prices and perceived shrinkflation, feeling that the value for money is lacking.
Management Issues
Several reviews highlight issues with management, particularly regarding customer interactions and staff treatment, suggesting a need for better training and oversight.
- MDMalvin Diaz1 day ago5.0The best place in the city to get breakfast, lunch and dinner. Don't go anywhere else just go to Panera Bread. Panera Bread don't forget to promote all the employees.
- ASAlex S2 days ago4.0Having a French dip without au jus .None of these people know what au jus is. A little weird. Comes with sauce thats a lot like french onion soup.
- LVLyrikle's VlogDec 20, 20251.0I RECOMMEND THE TOP MANAGER BY THE NAME QUAN BE REMOVED/REPLACED & OR REDIRECTED TO ANOTHER STORE!!! His attitude/aggression towards customers has been very irate /ridiculously disrespectful and upon seeing this for happen for a week straight he has taken initiative to direct his aggressive approach towards me. Lyrikle Voixe , Owner of Lyrikle Voixe LLC. I will no longer tolerate this type of behavior in any work place or environment I’m supposed to consider as a potential peace zone. . . Location of this Panera THOMAS/CENTRAL in AZ. Btw YALL EATING OLD OUT DATED PROCESSED FOODS
- MCMia CarrollDec 12, 20255.0The employees here are all so welcoming and great location in central Phoenix. I always order my usual and my salad was made so nice. One of the prettiest nice looking salad with the right amount of size. The only thing is the dining areas are always messy. Thank you to whoever made the salad between pick up time 11:30-Noon. You guys are awesome! Highly recommend!
- JSJasmine SaenzDec 5, 20251.0The treatment of unhoused individuals at this location is deeply concerning and inconsistent with Panera’s founding ethos. Panera’s original “Pay-What-You-Can” cafés were created to support individuals experiencing food insecurity and to foster a culture of dignity and community care. Watching staff and contracted security question customers for receipts and monitor how long they have been seated — in a café designed for lingering, studying, and using Wi-Fi reflects a misunderstanding of both the brand’s history and basic human decency. As a business owner who values ethical treatment of all people, I find this approach unacceptable. No individual should be regarded as “less than” simply because they lack resources. This conduct does not align with the standards upheld at other Panera locations, and I will be contacting their corporate office to address this discrepancy.
Frequently Asked Questions About Panera Bread
Does Panera Bread at 2845 N Central Ave accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the opening hours for Panera Bread on weekdays?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Friday.
Does this Panera Bread location offer delivery and during what hours?
Yes, delivery is available Monday to Friday from 6:00 AM to 9:00 PM, Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Can I order online from Panera Bread for rapid pickup?
Yes, you can order online for Rapid Pick-Up or Delivery via their website or app.
What types of payment does Panera Bread accept?
Panera Bread accepts American Express, cash, Discover, MasterCard, and Visa.
What meals are served at Panera Bread?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread offer dine-in and pickup services?
Yes, both dine-in and pickup options are available at this location.
Are there any nearby public transit options to Panera Bread?
Yes, the Thomas/Central Ave METRO train station is nearby and can help customers easily reach Panera Bread.
What other food places are near Panera Bread for customers who want to explore local dining?
Nearby food options include Smoothie King, King Salmon sushi restaurant, Lenny's Burger Shop, Domino's Pizza, Subway, Midwest Wings, and Honey Bear's BBQ.
Are there beauty and wellness services near Panera Bread?
Yes, customers can visit nearby places such as Ide Mania Salon/Spa and Phoenix Laser & Rejuvenation Center for hair and medical spa services.