Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,434 reviews
5 stars
545
4 stars
253
3 stars
220
2 stars
107
1 star
309
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, indicating a lack of proper cleaning.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about poor preparation and high prices.
Staff Experience
Customers noted that many staff members appeared inexperienced or untrained, contributing to chaotic service.
- MMMolly3 days ago5.0Loved Vanilla Iced Cafe.
- MWMakayla WilliamsNov 12, 20251.0This is genuinely the most disappointing McDonald’s I’ve ever been to and it’s really unfortunate that this is the closest one to my house. I honestly never have huge expectations for the staff at McDonald’s and as long as my food is hot I’m happy, but this is getting extremely out of hand. I live ONE MINUTE away from this store, and every time I order delivery it’s cold. Not warm, not room temperature—COLD. I honestly fail to understand how that’s even possible or how if it literally takes one minute to deliver my food, it’s always cold. When I order in store the food’s great, but delivery? 45 minute wait for a nugget meal and the food arrives like its been sitting for an hour. I’m so sick and tired of this store and it’s sorry excuse of a staff.
- LSLuigina SalinasOct 26, 20251.0It's a place where people with no experience work. They don't know how to dispatch. They're always new, inexperienced people who don't know how to read the order screens. It's complete chaos. And before, the service was very good.
- CECharles EisenhauerOct 23, 20251.0Will give your food away to literally anyone. Can never fill an order right or do delivery. Shameful when the simplest fast food there is can’t even be done right. Embarrassing.
- BBBackwood BiddyOct 19, 20251.0I ordered one diet Dr Pepper. The dude at the window walked away with my card and disappeared for 5 minutes.. came back and told me that the system is telling him that my card had been charged twice. The manager came and said the system is saying “it’s been used twice; like if you had two different orders..” I said I only ordered one diet Dr Pepper so how is it telling you that my card is being used for two of your orders?? Then I asked for her name, and some random dude and another lady popped up behind her talking bout “you don’t have to be rude”.. 🤨 to which I replied “I just asked for the managers name how is that being rude? Yall trippin that’s why yall work at McDonald’s” then I drove off and went to QT for the diet Dr Pepper. Crazy work.
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's at 3155 E Indian School Rd, Phoenix?
McDonald's at this location is open 24 hours a day, 7 days a week, including weekends and holidays.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 3155 E Indian School Rd offers drive-thru service 24/7 every day of the week.
What delivery options are available at this McDonald's?
This McDonald's offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food through a mobile app for this location?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store, or through the online order link provided.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the menu for this McDonald's location?
The full menu is available online at McDonald's official website via the provided menu URL.
What are some nearby places of interest around this McDonald's at 3155 E Indian School Rd?
Nearby places include Whozitz and Whatzitz Unique Gifts and Cards, Massage Envy - Arcadia, Premier Martial Arts Arcadia, Chase Bank, and Los Taquitos Mexican Restaurant.
How can Chase Bank near McDonald's help me during my visit?
You can conveniently access banking services or ATMs at Chase Bank nearby, useful if you need cash or financial services during your visit to McDonald's.
Are there any wellness or spa services close to this McDonald's?
Yes, Massage Envy - Arcadia is located nearby if you're interested in massage therapy or skincare before or after your meal.
What nearby dining options are available besides McDonald's?
Other nearby restaurants include Los Taquitos for Mexican cuisine, Desert Jade Chinese Restaurant, Jersey Mike's Subs for sandwiches, Chipotle Mexican Grill, and Dickey's Barbecue Pit.