Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently mentioned issues with food quality, including cold or stale items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several reviews pointed out cleanliness issues, particularly with dirty tables and unsanitary conditions.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff behavior and overall service quality.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices and perceived value for money.
JW
JavaeTruckingAndTransportation Williams
3 days ago
4.0
Always busy
SM
S M
Feb 18, 2026
5.0
It was very clean, like how the tables and chairs weren't sticky and were clean.
JH
Jeff Hall
Feb 14, 2026
1.0
This place is a scam. I came through the drive-thru at around 1 AM. I ordered 20 chicken nuggets and a small fry. They had me park at the 2nd pick up window for almost 10 minutes waiting for my food. After I saw the 10th car get their food and pass me, I just ended up taking the loss and driving away. I'm not sure what type of scam they're running here, but you cannot treat people like this.
PC
Powertech Corporation
Feb 12, 2026
1.0
Creeper cashier
HS
Hailey Voorhees (Shedim)
Jan 20, 2026
1.0
Ask for no salt fries, and the new thing is to redip the fries that are already made. When I came to the window and ask for a refund the manager was extremely freaking rude about it. Some people cannot have a lot of salt! I am one of them. I worked all day and it's kind of limited options what you can eat when you get out late. Regardless, if a customer tells you they want something you should oblige, I wasn't asking for anything crazy. The most wild part though was the manager being rude and not wanting to give me my $11 back. Like it's not even worth it at that point just keep and enjoy your review since you couldn't just figure out how to be a decent manager and handle a customer service issue.
What are the operating hours for the McDonald's at 3155 E Indian School Rd, Phoenix?
McDonald's at this location is open 24 hours a day, 7 days a week, including weekends and holidays.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 3155 E Indian School Rd offers drive-thru service 24/7 every day of the week.
What delivery options are available at this McDonald's?
This McDonald's offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food through a mobile app for this location?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store, or through the online order link provided.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the menu for this McDonald's location?
The full menu is available online at McDonald's official website via the provided menu URL.
What are some nearby places of interest around this McDonald's at 3155 E Indian School Rd?
Nearby places include Whozitz and Whatzitz Unique Gifts and Cards, Massage Envy - Arcadia, Premier Martial Arts Arcadia, Chase Bank, and Los Taquitos Mexican Restaurant.
How can Chase Bank near McDonald's help me during my visit?
You can conveniently access banking services or ATMs at Chase Bank nearby, useful if you need cash or financial services during your visit to McDonald's.
Are there any wellness or spa services close to this McDonald's?
Yes, Massage Envy - Arcadia is located nearby if you're interested in massage therapy or skincare before or after your meal.
What nearby dining options are available besides McDonald's?
Other nearby restaurants include Los Taquitos for Mexican cuisine, Desert Jade Chinese Restaurant, Jersey Mike's Subs for sandwiches, Chipotle Mexican Grill, and Dickey's Barbecue Pit.
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