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McDonald's

3.4
(1458 reviews)

Business Details

3155 E Indian School Rd, Phoenix, AZ
85018, United States
(602) 955-1168
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3155 E Indian School Rd, Phoenix, AZ
85018, United States

Hours

Reviews

3.4
1,458 reviews
5 stars
552
4 stars
261
3 stars
220
2 stars
110
1 star
315

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently mentioned issues with food quality, including cold or stale items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Several reviews pointed out cleanliness issues, particularly with dirty tables and unsanitary conditions.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff behavior and overall service quality.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and perceived value for money.
  • JW
    JavaeTruckingAndTransportation Williams
    3 days ago
    4.0
    Always busy
  • SM
    S M
    Feb 18, 2026
    5.0
    It was very clean, like how the tables and chairs weren't sticky and were clean.
  • JH
    Jeff Hall
    Feb 14, 2026
    1.0
    This place is a scam. I came through the drive-thru at around 1 AM. I ordered 20 chicken nuggets and a small fry. They had me park at the 2nd pick up window for almost 10 minutes waiting for my food. After I saw the 10th car get their food and pass me, I just ended up taking the loss and driving away. I'm not sure what type of scam they're running here, but you cannot treat people like this.
  • PC
    Powertech Corporation
    Feb 12, 2026
    1.0
    Creeper cashier
  • HS
    Hailey Voorhees (Shedim)
    Jan 20, 2026
    1.0
    Ask for no salt fries, and the new thing is to redip the fries that are already made. When I came to the window and ask for a refund the manager was extremely freaking rude about it. Some people cannot have a lot of salt! I am one of them. I worked all day and it's kind of limited options what you can eat when you get out late. Regardless, if a customer tells you they want something you should oblige, I wasn't asking for anything crazy. The most wild part though was the manager being rude and not wanting to give me my $11 back. Like it's not even worth it at that point just keep and enjoy your review since you couldn't just figure out how to be a decent manager and handle a customer service issue.

Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's at 3155 E Indian School Rd, Phoenix?

McDonald's at this location is open 24 hours a day, 7 days a week, including weekends and holidays.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 3155 E Indian School Rd offers drive-thru service 24/7 every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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