McDonald's

2.8
512 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
7450 West Lower Buckeye Road, Phoenix, AZ
85043, United States

Hours

Reviews

2.8
512 reviews
5 stars
154
4 stars
55
3 stars
45
2 stars
30
1 star
228

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude, unhelpful, and lacking urgency.

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, including cold fries and burnt buns.

Cleanliness

The cleanliness of the restaurant, particularly the play area, was frequently criticized, with reports of dirty tables and pest issues.

Order Accuracy

Customers experienced frequent issues with incorrect orders, both in-store and through mobile ordering.

Long Wait Times

Several reviews mentioned excessively long wait times for food, both in the drive-thru and inside the restaurant.
  • JJ
    Joshua
    Nov 9, 2025
    1.0
    $4.99 for a burger thats $2.29-$2.99 at any other location is wild, really squeezing us for every penny, You can get 6 raw ¼lb patties for $4.99, thanks for making us healthier honestly
  • AH
    Alex Hernandez
    Nov 4, 2025
    5.0
    Restaurante Alex Hernandez
  • GC
    Gerardo Cruz
    Nov 1, 2025
    3.0
    Good attention by the personal thanks
  • MB
    Martinez Burley
    Oct 21, 2025
    1.0
    The worst mcdonald's I have ever been to I will never go there again too bad it couldn't be zero stars one star is giving you too much credit
  • SJ
    Stacey Jackson
    Oct 8, 2025
    1.0
    When this location 1st opened it was really good, but lately everything has been going down hill. The past few trips through the drive through we got ice cold fries, syrupy sodas and sloppy thrown together burgers. The quality of the food is not living up to the constant hike in prices. Going inside the AC was either off or broken in the play area so my kids were sweating after 5-10 minutes of play. Not a single employee I've encountered seems at all like they want to be there. The 1 handing out the food NEVER speaks and the 1 taking payment verifies the order and thats all thats said. I know this newer generation entering the work force are all introverted, but they need to work on basic public interactions if they get a job that interacts with people.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Is the drive-thru service available all day at this McDonald's?

Yes, the drive-thru is open 24/7, every day.