McDonald's

3.5
2891 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6650 West Van Buren Street, Phoenix, AZ
85043, United States

Hours

Reviews

3.5
2,891 reviews
5 stars
1,147
4 stars
543
3 stars
433
2 stars
230
1 star
538

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with some customers expressing frustration over the lack of attention to detail.

Food Quality

Mixed reviews on food quality, with some customers receiving stale or improperly prepared items, while others enjoyed their meals.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.

Wait Times

Long wait times were a common issue, with several customers mentioning delays in receiving their orders.
  • YM
    Yvette Martinez
    5 days ago
    5.0
    Went, was quickly greeted, helped and on my way.
  • PA
    Paul Aburto
    6 days ago
    1.0
    I come into this mc donald’s about once a week about 6:30 am . I am assuming he is a manager he wears a dark blue shirt. he always has a bad attitude towards me and i don’t understand why
  • VN
    Ver0 Nique
    Nov 11, 2025
    1.0
    Like who doesn't order and love McDonald's... But this place the STAFF IS HORRIBLE AND RUDE I ORDERED MY BOY.FRIEND FOOD WHILE HE WAS AT WORK SO HE DONT HAVE TO GO IN AND WAIT IN LONG LINES AND WAIT TO GET THE FOOD. THEY SAID HE COULDN'T GET HIS ORDER THE PERSON WHO ORDERED MUST COME IN AND PICK IT UP... WHICH I AM AT WORK IN PEORIA. AND THEN STATES THEY DONT HAVE THE ORDER WHICH I CAN PROVIDE A RECEIPT FOR. I WILL NO LONGER ORDER FROM THIS MCDONALD'S. THE MANAGER DEFINITELY NEEDS RESTRAINING. SHE THEN PROCEEDED TO SAY WE DONT HAVE THE ORDER. AFTER ALL THAT WAS SAID SHE SAID ILL JUST MAKE IT LIKE HE WAS BUMMING FOR FOOD. WHICH WE PAID FOR IT..
  • TJ
    Timothy Jordan
    Nov 3, 2025
    5.0
    Overall not too bad or wait time a little bit longer than normal but great food. Nice people
  • JD
    JoE DoGg
    Oct 28, 2025
    1.0
    When I came to the restaurant after picking up my brother I ordered the number 9 on the menu then when I got home all that was in the bag was some chicken nuggets and fries I find this crazy that they do not double check the customers orders no urgency or care I do not like waiting time or money and that’s what I did when I came to this restaurant I will never come here again and I hope the employees get better training

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 6650 West Van Buren Street, Phoenix?

McDonald's is open daily from 5:00 AM to 9:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru operates daily from 5:00 AM until midnight.