Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, causing frustration among customers.
Food Quality
Several customers complained about food being cold, stale, or poorly prepared, impacting their overall satisfaction.
Wait Times
Customers experienced long wait times for their orders, both in-store and through drive-thru, contributing to dissatisfaction.
Cleanliness and Management
While some customers noted cleanliness and friendly staff, others criticized management for poor handling of customer complaints.
DD
David Dunnigan
2 days ago
1.0
Pulled to drive thru and only car at the order machine and they take the next 3 cars before me
That pulled up after I did. Ordered Carmel frappe and half the cup is whipped cream terrible service
MV
Michael Vining
4 days ago
5.0
It's very warm in there to where it's uncomfortable. Please turn on or fix the air. I have been here multiple times and it's always unbearably hot. But service is great and food is great! Nice employees!
AL
Angelica Lopez
Feb 18, 2026
1.0
Mobile orders are always wrong and didn’t even get straws or anything for my drinks lmao
NH
Niño Hatake
Feb 14, 2026
1.0
manager sucks, always with attitude as well as some employees. very stingy with sauces and drinks as well, comes half way full most of the times.
DW
Dawn Williams
Jan 31, 2026
1.0
Whole order was wrong and missing items buns were burnt and smashed down on the chicken sandwiches, tomatoes were mushy