Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
676 reviews
5 stars
230
4 stars
118
3 stars
119
2 stars
69
1 star
140
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned cold or stale food, with several customers expressing dissatisfaction with the freshness and preparation of their meals.
Kiosk Experience
The reliance on kiosks for ordering was criticized, with customers feeling it led to impersonal service and difficulties in getting assistance.
Cleanliness
The cleanliness of the restaurant, especially the play area, was a common concern, with multiple mentions of dirty conditions.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly and professional staff members who provided good service.
- ATAutumn Thomas6 days ago3.0McDonald's is McDonald's it's good for a quick meal
- SSSDDec 28, 20255.0Good service in the drive-thru. We were in and out in under two minutes.
- MSMarc ShutroDec 15, 20254.0Forced to use kiosk and pay credit
- RSRoy ScottDec 12, 20251.0This place feels completely impersonal since no one greets you or takes your order and everything depends on the screens. The food was cold the ice cream machine was down and the whole setup feels run down so I will not be back!
- JJJohnny JumpupDec 9, 20255.0I think this is the best McDonald's in the area. I always order my food to be delivered to my car it's fast prompt food is fresh. On one occasion I had an issue when the app cancelled my breakfast order in my way and the manager promptly gave me my order for free . I was trying to go to the one closer to me at 8022 West Happy valley road but that place is disaster so I returned here I'm happy I have.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 6535 W Happy Valley Rd, Phoenix?
The McDonald's location at 6535 W Happy Valley Rd is open for dining from 5:00 AM to 10:00 PM daily.
When is the McDonald's drive-through open?
The drive-through at this McDonald's opens at 4:00 AM and closes at midnight Sunday through Thursday, and extends to 1:00 AM on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery is available from 6:00 AM to 11:30 PM Sunday through Thursday, and until 12:30 AM on Friday and Saturday.
Can I order McDonald's food for delivery or curbside pickup?
Yes, this McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
Which payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa at this location.
Is there a McDonald's app available to place orders?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location features a drive-thru service for convenient ordering and pickup.
What nearby places are close to McDonald's where I can relax or get pampered?
Nearby places include Massage By Dex, Alchemy IV and Med Bar, Planet Beach, Skin Addict Studio, and Shiny Nails on Happy Valley, ideal for spa and beauty treatments.
Are there any coffee shops or cafes near this McDonald's?
Cabin Coffee Cafe and Bamboo Cafe are nearby, offering additional coffee and dining options close to McDonald's.
What automotive services are available near McDonald's at 6535 W Happy Valley Rd?
Firestone Complete Auto Care and Fletcher Tire and Auto are nearby for tire and automotive repair services.