Brand Certified
McDonald's
3.3(680 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
6535 W Happy Valley Rd, Phoenix, AZ
85310, United States
Certified by McDonald's • Feb 22, 2026
(623) 566-4629
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.3
680 reviews
5 stars
231
4 stars
119
3 stars
120
2 stars
69
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude staff and long wait times.
Order Accuracy
Numerous reviews highlight frequent issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Customers have reported cold and stale food, with some praising fresh items while others express disappointment in the overall quality.
Cleanliness
The cleanliness of the location is often criticized, particularly in the play area and dining space, with some noting improvements.
Pricing
Many customers feel that prices are too high for the quality of food and service received, leading to dissatisfaction.
- TBTyler Bullington5 days ago3.0The customer service was great but the breakfast sandwich was gross their food quality is getting worse definitely don't eat here or bring your kids here for lunch. Also it is almost 7 dollars for one sausage and egg McMuffin but if you get two it's only 5 definitely a scam if ask me a discount is usually on the second one but your telling me they discount the first one to a cheaper price and then give you the second for free definitely avoid this restaurant chain and the government should test their food because there is something that isn't adding up
- TZTommy ZerskiJan 27, 20261.0I have had multiple issues at this location while going through drive-thru and while dining in. Customer service is terrible. Always missing items and then they argue with you about what you paid for. Short haired, female manager is always rude and condescending.
- CJCheryl JohnsonJan 21, 20261.08$ JUST for 1 bacon, egg and cheese biscuit ALONE!!! Lmfao!! ..I left the drive thru & went across to QT got a large coffee & a bigger, better bacon, egg & cheese all for 7$.
- VOVal OlsonJan 17, 20265.0The counter service was excellent. Thank you.
- ATAutumn ThomasJan 6, 20263.0McDonald's is McDonald's it's good for a quick meal
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website